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Peermont D'oreale Grande at Emperors Palace

TripAdvisorUSD 255*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 448*
USD 255*
USD 448*
USD 255*
USD 312*
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923 Reviews from our TripAdvisor Community

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Showing 759: English reviews
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Benoni, South Africa
Reviewed 3 days ago NEW

I was generally happy with the stay in this hotel from check-in, the stay, the breakfast, the staff from all corners. The food was exceptional in the Aurellias but was a bit let done by food at Rossetta Restaurant. The room was immaculate and would recommend it to friends and family. Keep up the good work!! Bravo!

Review collected in partnership with this hotel
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Helpful?
Thank thabom47
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear thabom47 Thank you for taking your time in reviewing us on TripAdvisor. Kindly accept our humble apologies for the lack in food service at Rosetta's. However,we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs and always delivering more than what is required. Wishing you a warm welcome back with us...

Brisbane, Australia
Reviewed 1 week ago via mobile

We have stayed here twice now as we transit around Africa. Free shuttle bus easy and convenient. Hotel super close to airport (you could walk it easily). We stayed on the 5th floor which has a great club lounge. Reception didn't tell us about it. Willie from club lounge was so friendly and engaging. Breakfast is spectacular

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Helpful?
1Thank Paula P
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Paula P Thank you for supporting Emperors Palace and for completing our E-Questionnaire On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. You can however contact me on 0119281732 - 1326 or email us on HotelGRO@emperorspalace.com for further discussion We look forward to welcoming you back in...

Durban, South Africa
Reviewed 1 week ago

I travel often for work and have since the inception of this hotel gotten to know most of the staff that are still here like Wellington the Doorman who never forgets me or the wonderful Ladies at Sales Junese and Anna-Lize, who always make sure that my bookings are processed. Thank you for 15 years of excellent service, may you...

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Helpful?
Thank nomadicscorpio
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear nomadicscorpio Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. We look forward to welcoming you back in the near future Kind Regards, Guest Relations Manager

Cape Town, South Africa
Reviewed 2 weeks ago via mobile

The hotel has a shuttle bus from the airport so quite convenient. Rooms are comfortable with all expected conveniences. An in-bath shower. I prefer a separate shower. The gym is small and not worth visiting. Breakfasts are good. Service is good but expect casino type attention. Wi-Fi throughout. Not bad but bandwidth constrained so performance is erratic. Conference venue is...

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Helpful?
Thank pdpcpt
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear pdpcpt Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Hopefully we will have the privilege to host you again in the near future. Kind Regards, Guest Relations Manager

New Delhi, India
Reviewed 3 weeks ago

Located a 5-10 minutes drive from the airport, completely safe compound ideal to spend one night in. The hotel is modern and has all the amenities you require. The breakfast spread was amazing and the views from breakfast room of lawns and pool were also great. The hotel is attached to the casino and restaurant complex so its easy to...

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Helpful?
Thank pappy_28
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear pappy_28 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. We look forward to welcoming you back in the near future Kind Regards, Guest Relations Manager

Reviewed 3 weeks ago

My stay was excellent enjoyed every bit , my wife was thrilled with the quality of the stay , from the time we checked in the staff was so friendly and efficient, the atmosphere was so tranquil , the paintings on the walls , the music that played in the background. The room was so neatly done , the smell...

Review collected in partnership with this hotel
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Helpful?
Thank skW2289CH
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear skW2289CH Thank you for taking your time in reviewing us on TripAdvisor. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs and always delivering more than what is required. Wishing you a warm welcome back with us in the near future. Kind Regards Hotel Guest Relations Manager

Johannesburg, South Africa
Reviewed 3 weeks ago

I only booked for my wedding anniversary on the 24th of April and my anniversary was on the 25th... The service we received was unsurpassed, from the gentleman who did the booking, to the doormen, cleaning staff, waiters and waitresses!! I would recommend a stay at the D'oreale Grande, as a must. This is a hotel geared for all, from...

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Helpful?
Thank 829fredk
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear 829fredk Thank you for taking your time in reviewing us on TripAdvisor. We are delighted that your stay with us was a memorable one, as we aim to exceed our guests expectations and deliver on exceptional service. We look forward to welcoming you back to the Palace of Dreams. Kind Regards Hotel Guest Relations Manager

Vanderbijlpark, South Africa
Reviewed 3 weeks ago via mobile

Another great stay at the D'Oreale Grands Hotel. Check in was quick and efficient and the room 5002 was nice spacious and clean. A great nights sleep in a comfortable bed and breakfast was exquisite. All in all a great stay.

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Helpful?
Thank MCHands1972
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear MCHands1972 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. We look forward to welcoming you back in the near future Kind Regards, Guest Relations Manager

Melbourne, Australia
Reviewed 3 weeks ago via mobile

Arrived at 4.20pm and room not ready. Excuse was someone else must have had late checkout!! In my room, safe didn't work, minibar wouldn't open and phone didn't work. I reported safe, was told it would be fixed but it wasn't. I thought reception handled the issues badly. No upgrades no apologies. Fortunately only overnight

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Helpful?
Thank wazza1957
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear wazza1957 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We understand...

Gauteng, South Africa
Reviewed 3 weeks ago

I am totally disappointed. I am a regular visitor to D'oreale and made my booking and payment one month before my arrival. Booking confirmation #4584994. When we arrived we were told that my room was not available and that the people in my room did not want to move out????? The manager told me she could do nothing about that...

Review collected in partnership with this hotel
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1Thank 330berndl
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear 330berndl Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We understand...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Peermont D'oreale Grande at Emperors PalaceDiscover untold luxury and regal comfort...The 5-star Peermont D'oreale Grande hotel at Emperors Palace is conveniently located next to OR Tambo International Airport in Johannesburg. The hotel features 192 elegant rooms and suites all lavishly furnished in superior style and the exclusive Club Floor and Lounge on the 5th Floor offers superior concierge services. The opulent surroundings are complimented with state-of-the-art facilities for added ease and comfort. Dine at the elegant Aurelia's restaurant, indulge your senses at Octavia's Sensorium health and beauty spa or sip on a cocktail while watching the African sunset kiss the earth goodnight at Neptune's Pool Bar. Guests also have access to the casino, dining and entertainment facilities of the resort. Emperors Palace. The Palace of Dreams ... more   less 

Additional Information about Peermont D'oreale Grande at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: $279 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peermont D'oreale Grande at Emperors Palace 5*
Number of rooms: 182
Reservation Options:
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Also Known As:
Peermont d`Oreale Grande At Emperor`s Palace Hotel Kempton Park
d Oreale Grande Hotel
Hotel Style:
#2 Casino Hotel in Kempton Park
#4 Spa Hotel in Kempton Park
#4 Romantic Hotel in Kempton Park
#5 Luxury Hotel in Kempton Park
#8 Business Hotel in Kempton Park
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Questions & Answers

Here's what travellers have asked, with answers from Peermont D'oreale Grande at Emperors Palace staff and other travellers.
11 questions
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Questions? Get answers from Peermont D'oreale Grande at Emperors Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was always in immaculate condition and there was NO noise at all times of our stay!”
thabom47, 26 May 2017 | Read review
“All rooms at D'oreale are excellent, pool facing are the prettiest.”
nomadicscorpio, 17 May 2017 | Read review
“We could not think of a way to improve the room. Every little thing, from the rose petals and champagne on arrival to the comfort and cleanliness of the room was spared no attention to detail. Well done to the management and staff. ”
829fredk, 7 May 2017 | Read review
“Don't order room service!”
karensY7521WM, 20 Mar 2017 | Read review
“not me cannot comment”
454tp, 19 Mar 2017 | Read review
5 of 5
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USD 255* /night
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Prices are for 1 room, 2 adults
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