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Peermont Metcourt Suites at Emperors Palace

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279 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Bangalore
Reviewed 25 July 2016 via mobile

From Cape Town hospitality to this one in JoBurg, we were underwhelmed. Rooms not ready, safe not working , staff surly and lackadaisical. Wouldn't even pick up reception phone when I kept calling . Kept disconnecting calls. Rude. All I wanted was to check in Internet and adaptor and both didn't solve my problem. Adaptors are available on sale only!...

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Thank BangaloreTrips
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear BangaloreTrips Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution On behalf...

SIYABUSWA
Reviewed 21 July 2016

ROOMS MUST BE DOUBLE BED, NOT TWIN AND SINCE ITS A SUIT ROOMS.THE ROOMS ARE Nicely designed. The rooms are big enough,that's great But the dinner part needs to be fixed,it was not nice waking at 1:00am to fix dinner amount,MUST DO A BUFFER OR DO ROOM SERVICE

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Thank MtshweniB
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear MtshweniB Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution On behalf...

Heidelberg, Gauteng, South Africa
Reviewed 20 July 2016

Wow what an amazing stay, very nice room layout, big build in clausit , nice bathroom , sitting lounge / corner and n king size bed that is really nice and cosy, walking distance from all the shops and night life.

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Thank caseih2014
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear caseih2014 Thank you very much for your kind comments on TripAdvisor. We are thrilled to know that your stay with was an amazing one. We look forward to welcoming you back in the near future Kind regards, Guest Relations Manager

Mozambique
Reviewed 19 July 2016

We´re a family of four, needed accommodation for a night between flights. Conveniently located next door to OR Thambo International Airport in Johannesburg, with a huge selection of restaurants and entertainment a short walk from our suite, this was the best choice for us - especially with two young children. The Shuttle to and from the airport was on time...

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Thank Peta B
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Peta B Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Hopefully we will have the privilege to host you again in the near future. Kind Regards, Guest Relations Manager

Durban, South Africa
Reviewed 16 July 2016

Such an amazing stay. From the courtesy bus right down to the room service staff so courteous and helpful. Even though I was on business I felt like I was on holiday. Everything so easily available and one can take a break and play some slots as well. I will definitely go back.

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Thank me536
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear me536 Thank you very much for your kind comments on TripAdvisor. We are thrilled to know that your stay with was an amazing one. We look forward to welcoming you back in the near future Kind regards, Guest Relations Manager

Sydney, Australia
Reviewed 16 July 2016

A modern, sterile hotel quite adequate for a brief one night stopover. Clean and efficient without frills. Close proximity to airport serviced by frequent shuttle. Buffet breakfast was fine but service almost non-existent, very slow.

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Thank R08_S
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear R08_S Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Hopefully we will have the privilege to host you again in the near future. Kind Regards, Guest Relations Manager

Grahamstown, South Africa
Reviewed 14 July 2016

Not a place to stay if you need your sleep. The hotel is noisy; I could hear thumping music from some event inside the building, and people making a noise throughout the night in the car park. I couldn't get a cellphone signal, probably no fault of the hotel, but then the telephone in the room was too crackly to...

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Thank youngcs2001
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear youngcs2001 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution You can...

Pretoria, South Africa
Reviewed 10 July 2016

Metcourt suites provide an atmosphere that resembles a sense of home far from home. My stay at the place is always enjoyable and I appreciate every moment I spent here, either on business or leisure. This is Great.

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Thank 966madimetjal
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear 966madimetjal Thank you very much for your kind comments on TripAdvisor. We are thrilled to know that your stay with was an amazing one. We look forward to welcoming you back in the near future Kind regards, Guest Relations Manager

George, South Africa
Reviewed 8 July 2016

A very convenient and safe hotel, with free shuttle the and from airport. Complex has lots of activities and restaurants, all under roof. Normally airport hotels are boring and transport are required to leave the hotel, whereas everything is here under one roof

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Thank GNROBB
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear GNROBB Thank you very much for your kind comments on TripAdvisor. We are thrilled to know that your stay with was an amazing one. We look forward to welcoming you back in the near future Kind regards, Guest Relations Manager

Perth, Australia
Reviewed 7 July 2016

I stayed at this hotel for one night while travelling from Australia to Zambia. The hotel was fine for one night. Bed was comfortable; the bathroom smelt a bit mouldy but after leaving the door open for a while, the smell went (or I got used to it). There are renos going on so not good for more than 1...

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Thank Margaret O
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Margaret O Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. You can however contact me on 0119281732 - 1326 or email us on HotelGRO@emperorspalace.com for further discussion We look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Affordable accommodation with friendly service...The 3-star select services Metcourt Suites offers a home away from home. The hotel features 77 spacious suites with contemporary furnishings. All the usual technology is available in the rooms with Wi-Fi connectivity available in public areas. Breakfast is served in the stylish Primavera restaurant. Guests also have access to the casino, dining, entertainment, convention and relaxation facilities of the Emperors Palace resort.The hotel features (80 suites) with 56 Classic suites with twin beds, 5 Classic suites with king size beds, 16 Deluxe suites, 2 Premier suites and 2 Presidential suites. Smoking and non-smoking rooms available.Check-in after 15h00 / Check-out before 11h00. No porterage service is available. ... more   less 

Additional Information about Peermont Metcourt Suites at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: $176 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Peermont Metcourt Suites at Emperors Palace 3*
Number of rooms: 77
Reservation Options:
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Hotel Style:
#4 Casino Hotel in Kempton Park
#7 Spa Hotel in Kempton Park
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Questions & Answers

Here's what travellers have asked, with answers from Peermont Metcourt Suites at Emperors Palace staff and other travellers.
3 questions
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Mumbai (Bombay), India
7 months ago
Perth, Australia
over a year ago

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Questions? Get answers from Peermont Metcourt Suites at Emperors Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room not facing the highway”
 of 5 bubbles Hester741, 29 Nov 2016 | Read review
“Would recommend that more comfortable pillows are used.”
 of 5 bubbles 925staceyt, 12 Nov 2016 | Read review
“If you want a quiet night's sleep within a very busy and entertaining Peermont Emperor's Palace setting, request a room away from the street - without direct, natural light - we had room 129! The rooms not facing the street in this passage, are extremely quiet and dark when all the lights are off and a good night's rest is a guarantee - the beds are comfortable and the rooms are large and extremely clean and welcoming! The shower is within a bath - this could be the only concern if you are not 'mobile'!”
 of 5 bubbles PamDeJager, 3 Oct 2016 | Read review
“Excellent stay. too short. I came in after 17:00 on Saturday and left at 10:45 the next morning. Amazing place. Will definitely book again.”
 of 5 bubbles summayak2016, 3 Oct 2016 | Read review
“There is a hairdryer and free wi-fi in the rooms as well as body lotion, shampoo and conditioner supplied”
 of 5 bubbles sylviaannetteb, 8 Sep 2016 | Read review
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