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Protea Hotel by Marriott OR Tambo Airport

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Protea Hotel by Marriott OR Tambo Airport
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900 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott OR Tambo Airport
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Showing 773: English reviews
Cape Town
Level Contributor
94 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 June 2015

I have visited this hotel when I was on my way to Tanzania. To be quite frank I was very disappointed. This hotel although not bad it was also not wow. The rooms is ok but the service from the in room dining was shocking. I waited almost an hour after ordering my food and then had to pohne twice... More 

Helpful?
Thank henmo67
Gawieortambo, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I would like to apologize for your experience had at our Hotel, this is not the standard that we are proud of. I will be sure to address the matter of the service you received to our Relevant Department Head so that we can ensure this... More 

Port Elizabeth, South Africa
Level Contributor
182 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 4 June 2015

Stayed one night before a meeting at the hotel in the morning. Great to have a free shuttle from the airport. The hotel décor is really relevant. Love the warehouse and workshop feel. I stayed on the first floor and if I ever stay again I would ask for a room higher up to be able to see the planes... More 

Helpful?
Thank FireflyAfrica
Gawieortambo, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I am very happy to receive such lovely feedback on your thoughts pertaining to the Hotel’s Décor, theme and restaurant food. I would like to sincerely apologize for the inconvenience caused due to the disrespect from the other GUESTS staying in rooms close by to yours.... More 

Durban
Level Contributor
148 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 2 June 2015

I stayed for only one night before meeting a business friend who was arriving at OR Tambo International airport early the next morning. Check-in was OK and staff friendly. Bar was cosy and food reasonable. Room comfortable and clean. I paid for the accommodation by credit card but the card was not accepted when paying in the bar for my... More 

Helpful?
Thank SharksSupporter1
Gawieortambo, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I would like to apologize for the inconvenience caused due to your card not being accepted in the Bar. I will be sure to address this matter with our Head of Food and Beverage. I am happy to hear that you did enjoy your stay with... More 

Darling, South Africa
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 June 2015

Staying at Protea Hotel OR Tambo was a bit of a let down. I expected more of a 4-star hotel. Firstly the staff was not that friendly. (We arranged for a early check in, but arriving at the hotel they told us that no rooms were currently available, and that we must please wait.) When we booked we asked for... More 

Helpful?
Thank PeterPentz
Gawieortambo, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I would like to apologize for the experience you had at our Hotel, this is not the standard that we would usually portray. I will be sure to address the matter of the unfriendly help received with our Department Heads. I am happy to hear that... More 

Kiddy
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 June 2015 via mobile

Spent a night at this hotel, the check in was adequate. Breakfast was not included in the rate and we did not eat at the hotel. The room was comfortable and functional. The hotel lacks atmosphere and the sound echoes. We found reception very corporate,me queried a rate to extend the room until 2000 and when we came to pay... More 

Helpful?
Thank cookekiddy
Gawieortambo, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I would like to apologize for the experience you had at the Hotel. I will also be addressing your concern regarding the rate query had at our Front Desk to ensure that this does not occur again in the future. I am happy that you had... More 

Paris, France
2 reviews
Reviewed 1 June 2015 via mobile

Good service, plain rooms. Functional for one night. Service at restaurant is slow, food is not great (avoid the carpaccio) Good service, plain rooms. Functional for one night. Service at restaurant is slow, food is not great (avoid the carpaccio)

Helpful?
Thank RuiFaleiro
Gawieortambo, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking the time to review our Hotel. We do pride ourselves on being a great hotel for GUESTS in transit, we consider ourselves to be conveniently located and comfortable for our GUESTS travelling. I will definitely be sure to address your concerns regarding the service in the restaurant as well as the quality of... More 

London
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 May 2015 via mobile

We just stayed one night as a stopover on our way to Mozambique. The room was clean, the water hot and the bed was comfortable which is what you want for a stopover hotel. The food was good but could have been hotter which is my only criticism.

Helpful?
Thank Ouise
Gawieortambo, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. We do pride ourselves on being a great hotel for GUESTS in transit, we consider ourselves to be conveniently located and comfortable for our GUESTS travelling. I am happy to hear that you had a comfortable nights rest. Your concern regarding the food will definitely be... More 

South Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 May 2015

My wife and I recently stayed one night on our first trip to SA. One tip...confirm your reservation. We had booked through Expedia and upon arrival they could not find our reservation. We had our booking information from Expedia and they gladly accepted it and to our surprise we were upgraded to a great suite! All staff were fantastic and... More 

Helpful?
Thank workingtemp
Gawieortambo, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Establishment. I am very happy to hear that you had enjoyed your stay with us and I will relay all your compliments to the TEAM. I do apologize for your experience had at the Airport on your arrival in SA. We do look forward to having you... More 

Midrand, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2015

on Wednesday 27 May we witnessed a daylight robbery whereby we were served by a waitress called khanyi without being offered a wine list and furthermore only to be told that their systems are offline for 3 weeks yet later on we find out that it was not the case. We paid in cash but having phoned yesterday the bar... More 

Helpful?
1 Thank 178thomas2215
Gawieortambo, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Firstly, let me thank you very much for taking the time to bring to our attention the poor service you received from Protea Hotel O.R. Tambo Airport. Please allow me to apologize sincerely for this and assure you that this is not the standard we are so proud of. As discussed with you last week, we take... More 

Bloemfontein
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 27 May 2015 via mobile

The Protea OR Tambo is situated conveniently close to the OR Tambo International Airport in Johannesburg. A shuttle runs from between the airport and hotel at half hourly and vice versa. The hotel is designed and decorated in an aviation theme and gives you no-fuss service without too many frills. It has a gym and pool. The conference facilities are... More 

Helpful?
Thank Dupreezg
Gawieortambo, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Valued GUEST Thank you for reviewing our Establishment I am really glad to hear that you had enjoyed your stay with us. We are very proud of our Design and theme of the Hotel and we are very happy that you found it to be quite lovely. I will be sure to relay your compliments to our Banqueting TEAM.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel by Marriott OR Tambo Airport - Best Location, Ultimate Convenience. The pristine four-star Protea Hotel OR Tambo Airport is set in the heart of Kempton Park, minutes from OR Tambo International Airport, South Africa's largest airport. An aviation enthusiast's paradise, the hotel is themed around an aircraft hangar. The industrial ambiance of the hotel is felt in the polished concrete floors, steel finishes, chrome lighting and top to bottom windows. Order a cocktail at the long, steel aircraft wing that is the bar, sink into a comfortable couch and relax as you watch the aero planes cruise to the landing strip. The lounge provides a peaceful setting with WiFi access where business travellers can conduct informal meetings. Time-conscious local and international business travellers can enjoy a convenient location 35 minutes from Sandton and Pretoria and is situated 800m from the Rhodesfield Gautrain Station. Protea Hotel OR Tambo Airport offers complimentary shuttles to and from OR Tambo International Airport between 06h15 and 22h45 daily, as well as a shuttle to and from Rhodesfield Gautrain station on request. Whether you're stopping over or have an extended business stay ahead, Protea Hotel O.R. Tambo Airport has it all - trendy pool area, funky bar and The Warehouse restaurant. ... more   less 

Additional Information about Protea Hotel by Marriott OR Tambo Airport

Address: Corner of York & Gladiator Streets | Rhodesfield, Kempton Park 1619, South Africa (Formerly Protea Hotel O.R. Tambo Airport)
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: $94 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott OR Tambo Airport 4*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, HotelTravel.com, Priceline, Agoda, Odigeo, Travelocity and Hotels.com so you can book your Protea Hotel by Marriott OR Tambo Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Luxury Hotel in Kempton Park
#9 Business Hotel in Kempton Park
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott OR Tambo Airport staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott OR Tambo Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 5 for airport views”
 of 5 bubbles Juno101, 21 Nov 2016 | Read review
“Its a Marriott--the rooms are all the same.”
 of 5 bubbles ohdesi74, 14 Nov 2016 | Read review
“Poor service, poor shuttle, slow room service”
 of 5 bubbles AlecAus, 3 Nov 2016 | Read review
“If you prefer bath to a shower make a request as a lot of rooms have only a shower”
 of 5 bubbles K5907HOelaineb, 23 Oct 2016 | Read review
“Ask for a bigger room...if available...might be worth paying for.”
 of 5 bubbles doctorbird41, 22 Oct 2016 | Read review
5 of 5
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