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All reviewsroom servicereception staffjohannesburg airportconnecting flightbuffet breakfasteggs cooked to orderparking garagefollow the signsbetween flightsin housedining areashort stayrooms are cleanbusinessarrivalsrandporter
Actually if it were available I would rate this hotel a 3.5 It's not fancy but after an 17 plus long flight it's great to get a good night's sleep before proceeding to Swaziland. The room was clean, food was ok and service, although not...More
Besides confusion between Cl Johannesburg and ORT, the service and dining experience was shocking at city lodge Johannesburg.
Waiters are not attentive, they are forgetful and the food is substandard. There is very little variety to chose from and certainly not much in the vicinity...More
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Johannesburg Airport - Barbara RoadResponded 4 weeks ago
Thank you for staying with us. We are sorry to hear that you did not enjoy your stay. We will certainly analyse and look into the points you have raised to see how we can improve our services. Service excellence is one of our main...More
Pleasant, convenient, friendly staff, service with a smile. Rooms are very cosy and comfortable with an option to dine in house/room service or order take outs. Breakfast is an exquisite buffet. A very pleasant accommodation.
Thank Neville C
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Johannesburg Airport - Barbara RoadResponded 22 June 2018
Thank you for staying with us and for the positivel review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.
I spent one night at the City Lodge Hotel as I had an overnight connection in Johannesburg. The location is within walking distance to the airport. In fact, the hotel is connected to the airport through a walkway. Overall, the hotel was clean, quiet, safe,...More
1 Thank surf2turtles
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Johannesburg Airport - Barbara RoadResponded 13 April 2018
Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.
I booked the "City Lodge Hotel Johannesburg Airport" assuming it is the City Lodge at the airport. Unfortunately, this was not the case which I found out when I arrived at reception at the City Lodge Hotel at the airport.
I had to pay extra...More
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Johannesburg Airport - Barbara RoadResponded 27 March 2018
Thank you for staying with us. Please accept our sincerest apologies for this mix-up which led to you ending up further from the airport than you wanted to be. While we try to clearly distinguish between the two hotels in all of our communications/advertising, it...More