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Southern Sun Bloemfontein

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Southern Sun Bloemfontein
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354 Reviews from our TripAdvisor Community

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Showing 350: English reviews
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New Delhi, India
Reviewed yesterday NEW

It was a pleasant stay in Southern Sun Bloemfontein, during my business trip to Bloemfontein. The structure of the hotel is such that even if you don't wish to, you will have to walk quite a bit to reach your room. Other than this, good food, and safe place to be in.

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Helpful?
Thank Vineet86
Johannesburg, South Africa
Reviewed 6 days ago NEW

I was placed in a room that had no facility to charge a phone or tablet. I wasn't offered an adapter nor offered an alternative room that had a facility to charge my phone or tablet, despite the hotel staff's knowledge that the room did not have the facility. The furniture is old and the general maintenance is poor, as...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Tshepo S
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear Sir, Thank you for your valuable feedback and sharing your experience at Southern Sun Bloemfontein. I have taken carteful note of those concerns highlighted during your stay and have this addressed with the relevant management for immediate resolution. Please accept my sincere apology for any inconvenience caused. We look forward to welcoming you back soon and trust that you...

Cape Town Central, South Africa
Reviewed 1 week ago

Good location,good breakfast,nice room but old fashion...I did not like carpets everywhere...nice pool and garden ...very nice that connect to mimoza mall ...we could just walk and go for supper or shopping or movies ...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 810danijelal
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear 810danijelal Thank you for your feedback and rating of your experience at Southern Sun Bloemfontein. I am delighted that you had an enjoyable stay. Looking forward to welcoming you back in the near future. Yours in hospitality Andrew

Port Shepstone, South Africa
Reviewed 1 week ago

This hotel is old but whatever renovations were done allow you to see beauty in age. Very colonial style decor and open spaces. I do like this. Wi-Fi was great and 2GB is a bonus for rewards members. Would be nice to have a soft light on the balcony. Great open area around the pool makes you forget you are...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank vpather
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear Mr Pather, Thank you for your valuable feedback, I am delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Yours in hospitality Andrew

Stellenbosch, South Africa
Reviewed 1 week ago

The 2 week stay was a disappointment. No service. Poor dinner. No attendance at request calls. Sometimes I had to call 3 times before getting service. Standard of rooms disappointing. Basin and curtains not working. Will not stay there again.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Yolanda S
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear Yolanda S, Thank you for your feedback and rating of your experience at Southern Sun Bloemfontein. I have taken careful note of those concerns highlighted during your stay. Please accept my sincere apology for any inconvenience caused. Your feedback has been addressed with the relevant management and staff for improvement. Assuring you of our best attention at all times....

Cape Town, South Africa
Reviewed 1 week ago

We had a great stay at the hotel, friendly staff, access to the mall, great quality breakfasts! We will definitely stay at the hotel again if we need to visit Bloemfontein for a future tennis tournament!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank JustinSyndercombe
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear JustinSyndercombe, Thank you for your feedback and rating of your experience at Southern Sun Bloemfontein. It is always a pleasure to host the parents and children during the annual tennis tournament and we look forward to continuously enhancing your experience going forward. We look forward to welcoming you back in the near future. Best regards Andrew

Pretoria
Reviewed 1 week ago

Service received was average. I couldn't use my WiFi due to connection problems. The staff took time to serve me drinks and were not as friendly as they were to my white counterparts. I felt sidelined by my own people.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank nokwandam879
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear nokwandam879 Thank you for your feedback and rating of your experience at Southern Sun Bloemfontein. I have taken careful note of those concerns noted in your review and have addressed this for ongoing improvement. Looking forward to welcoming you back in the near future and trust that you will find improvement. Yours in hospitality Andrew

Johannesburg, South Africa
Reviewed 2 weeks ago

Always find Tsogo Sun Bloemfontein professional, clean, comfortable - staff are extremely friendly and helpful. We are usually in Bloem for kids' sporting tours and find the hotel meets all our needs and it's location is perfect. The upgrade to a suite at no extra cost was unexpected and a very pleasant surprise - a real spoil!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank kevinfI5596BU
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear kevinfI5596BU Thank you for your feedback and positive rating of your recent experience at Southern Sun Bloemfontein. I am delighted that you enjoyed the upgrade and your overall stay with us. Looking forward to welcoming you back in the near future. Yours in hospitality Andrew

Johannesburg, South Africa
Reviewed 2 weeks ago

Disappointing service and response to questions and requests at pool, breakfast and bar. The allocated data and speed on WIFI was not what you would expect from a 4 star establisment. Location was good.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank petrushenrikstep2017
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear Sir, Thank you for your feedback and review of your recent experience at Southern Sun Bloemfontein. I have taken careful note of those concerns highlighted during your stay. Please accept my sincere apology for any inconvenience caused. Your feedback has been addressed with the relevant management for continued focus and improvement. I look forward to welcoming you back in...

Cape Town
Reviewed 2 weeks ago

From the moment I arrived I was taken care of. The dinner offering could improve - but maybe I am fussy. A good stay and the staff is excellent!!! The room was clean and the staff checked whether I needed anything. Dinner service was efficient and the team work was evident.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Leo_travelCapeTown
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear Leo_travelCapeTown Thank you for your feedback and positive review of your recent experience at Southern Sun Bloemfontein. I am delighted that you enjoyed your stay and thank you for the positive recognition of your interaction with the staff. We will continue in our strive towards service excellence. Looking forward to welcoming you back in the near future. Warm regards...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
This Southern Sun Hotel offers the same level of comfort and service excellence that you have come to expect from the group and is situated in the perfect location to enjoy all of Bloemfontein’s attractions. The Cape Dutch architecture is in-keeping with the town and offers a unique take on conventional hotels. Designed with relaxation and convenience in mind, the hotel offers a home away from home with the added benefit of excellent service. ... more   less 

Additional Information about Southern Sun Bloemfontein

Address: Cnr. Nelson Mandela and Melville Drive | Brandwag, Bloemfontein 9301, South Africa
Region: South Africa > Free State > Bloemfontein
Price Range: $186 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Bloemfontein 4*
Number of rooms: 147
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Bloemfontein staff and other travellers.
2 questions
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Questions? Get answers from Southern Sun Bloemfontein staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book online - huge savings”
SusanE810, 22 Jan 2017 | Read review
“Pool facing rooms not far from reception. Otherwise it's quite a walk.”
HafsaPretoria, 8 Jan 2017 | Read review
“Try to get a room close to reception”
vernonc846, 5 Jan 2017 | Read review
“request a room close to the reception”
SZavahir, 10 Aug 2016 | Read review
“Room 267 is a Suite ,really classy and eloquent.,nice and fancy and comfortable.”
botfam, 15 Jul 2016 | Read review
5 of 5