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Premier Hotel Regent

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Traveller (38)
Room & Suite (12)
Dining (6)
Ratings and reviews
  • Excellent25%
  • Very good30%
  • Average26%
  • Poor13%
  • Terrible6%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Concierge
Wheelchair Access
Business Centre
3 Star Hotel
Premier Hotel Regent has spectacular ocean views and is located in South Africa's only river port city, East London. East London, also known as Buffalo City, lies at the heart of the Inyathi Buffalo route. Although it is one of South Africa's smaller cities, East London is filled with...
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Location and contact
22 Esplanade Street | Quigney, East London 5201, South Africa
9.1 km to East London Airport
25 restaurants are within a 2 km radius
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (224)
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Traveller rating
56
61
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30
15
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56
61
58
30
15
Show reviews that mention
All reviewsthe sea facing roomsfourth floorthe hotel staffroom was spaciousexcellent servicecape townfeel at homeenjoyed my stayesplanadereceptionistpassagechallengeenvironment
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1 - 5 of 220 reviews
Reviewed 3 weeks ago

We went to the buffet Sunday lunch with friends and we were very disappointed the only thing that was worthwhile was the fish dishes and the dessert dishes. The roast meat was raw, not rare raw, the gammon which I am very fond of was...More

Thank Sandra D
Reviewed 6 June 2018 via mobile

Upon arrival at, the reception staff were unfriendly only because we didn't speak the local language, xhosa. The rooms look nice but housekeeping does substandard work. I didn't have toilet paper on day 1 when I checked in Sunday, Monday I had wait for floor...More

Thank Lerato M
Response from Francois v, General Manager at Premier Hotel RegentResponded 7 June 2018

Dear Valued Guest Lerato I can truly say that this is not a pleasant read at all. Please accept my sincere apologies for the way you were treated by our staff in the various departements that you made use of. I can assure you that...More

Reviewed 1 June 2018

We arrived in East London late and were on the side of town without many hotels. Our GPS showed that there were many hotels located in the area of the Premier Hotel so we headed that way. The hotel is up on a bluff overlooking...More

Thank aekrfk
Response from Francois v, General Manager at Premier Hotel RegentResponded 7 June 2018

Dear aekrfk thank you for this pleasant review. Be sure that I will share your wonderful experience with the entire team. Safe travels Francois van Zyl

Reviewed 12 April 2018

The room was nice and big with a partial view of the sea but overpriced for what you get. The hotel looks aged and it needs renovating. The aircon wasn't working and needs a fridge to keep your stuff cool on the hot days. The...More

Thank 1saintgp
Response from Francois v, General Manager at Premier Hotel RegentResponded 7 June 2018

Dear 1saintgp Thank you for taking the time to give us some feedback regarding your stay, it is very much appreciated. We are currently undergoing a refurblishment and still have some small items to attend to. Airconditioning and refrigeration is on the list as well....More

Reviewed 17 March 2018

The overall experience was great with friendly, helpful and professional staff . I'm however proposing fridges in some rooms to accommodate guests like myself who is using insulin. There should also be an undercover passage between the restaurant and hotel to prevent guests from running...More

Review collected in partnership with this hotel
Thank sharome2018
Response from Francois v, General Manager at Premier Hotel RegentResponded 7 June 2018

Dear sharome2018 thank you for your review. Your comments regarding the refrigeration and undercover walkway is currently getting attention from our Boar and architect. we are hoping to have these issues resolved in due course. Thank you once again. Kind Regards

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About
Amenities
Top amenities
Restaurant
Free Parking
Beachfront
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Shuttle Bus Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 68 - USD 118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in East London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 68 - USD 118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in East London
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (12)
Dining (6)
Pool & Beach (2)
Questions & Answers
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Patience D
6 March 2017|
Answer
Response from antman57 | Reviewed this property |
The beach is across the street (4 lanes) from the hotel so about 1 minute away. It appeared to be a safe beach during the day.
2
Votes
Room Tips
"Higher floors for view of ocean"
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"Sea facing rooms are scenic, but noisy"
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"Rooms with windows/sliding door towards the sea have amazing views and the warm sun coming through. 3rd and..."
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"High floors are recommended if you want a good sea view & less traffic noise."
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