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Premier Hotel Regent

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Traveller (38)
Room & Suite (12)
Dining (6)
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Overview
  • Excellent24%
  • Very good31%
  • Average26%
  • Poor13%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (223)
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55
61
58
30
15
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All reviewsthe sea facing roomsthe hotel staffroom was spaciousexcellent servicecape townfeel at homeenjoyed my stayesplanadereceptionistpassagechallengeenvironment
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1 - 5 of 219 reviews
Reviewed 2 weeks ago via mobile

Upon arrival at, the reception staff were unfriendly only because we didn't speak the local language, xhosa. The rooms look nice but housekeeping does substandard work. I didn't have toilet paper on day 1 when I checked in Sunday, Monday I had wait for floor...More

Thank Lerato M
Response from Francois v, General Manager at Premier Hotel RegentResponded 2 weeks ago

Dear Valued Guest Lerato I can truly say that this is not a pleasant read at all. Please accept my sincere apologies for the way you were treated by our staff in the various departements that you made use of. I can assure you that...More

Reviewed 3 weeks ago

We arrived in East London late and were on the side of town without many hotels. Our GPS showed that there were many hotels located in the area of the Premier Hotel so we headed that way. The hotel is up on a bluff overlooking...More

Thank aekrfk
Response from Francois v, General Manager at Premier Hotel RegentResponded 2 weeks ago

Dear aekrfk thank you for this pleasant review. Be sure that I will share your wonderful experience with the entire team. Safe travels Francois van Zyl

Reviewed 12 April 2018

The room was nice and big with a partial view of the sea but overpriced for what you get. The hotel looks aged and it needs renovating. The aircon wasn't working and needs a fridge to keep your stuff cool on the hot days. The...More

Thank 1saintgp
Response from Francois v, General Manager at Premier Hotel RegentResponded 2 weeks ago

Dear 1saintgp Thank you for taking the time to give us some feedback regarding your stay, it is very much appreciated. We are currently undergoing a refurblishment and still have some small items to attend to. Airconditioning and refrigeration is on the list as well....More

Reviewed 17 March 2018

The overall experience was great with friendly, helpful and professional staff . I'm however proposing fridges in some rooms to accommodate guests like myself who is using insulin. There should also be an undercover passage between the restaurant and hotel to prevent guests from running...More

Review collected in partnership with this hotel
Thank sharome2018
Response from Francois v, General Manager at Premier Hotel RegentResponded 2 weeks ago

Dear sharome2018 thank you for your review. Your comments regarding the refrigeration and undercover walkway is currently getting attention from our Boar and architect. we are hoping to have these issues resolved in due course. Thank you once again. Kind Regards

Reviewed 4 March 2018 via mobile

We wanted to try a new accomodation in East london since we are familiar with other hotels.It started with the attitude if the supervisor at the hotel.Since it was a weekend,friday we thought they would ask us about room preference.To our horrible suprise we we...More

Thank N Q
Response from Francois v, General Manager at Premier Hotel RegentResponded 2 weeks ago

Dear NQ I can truly say that this is not a pleasant read at all. Please accept my sincere apologies for the way you were treated by our supervisor and front desk staff. I can assure you that your comments have not fallen on deaf...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Beachfront
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Shuttle Bus Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 75 - USD 113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in East London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 75 - USD 113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in East London
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (12)
Dining (6)
Pool & Beach (2)
Questions & Answers
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Patience D
6 March 2017|
Answer
Response from antman57 | Reviewed this property |
The beach is across the street (4 lanes) from the hotel so about 1 minute away. It appeared to be a safe beach during the day.
2
Votes
Room Tips
"Higher floors for view of ocean"
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"Sea facing rooms are scenic, but noisy"
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"Rooms with windows/sliding door towards the sea have amazing views and the warm sun coming through. 3rd and..."
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"High floors are recommended if you want a good sea view & less traffic noise."
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