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Windsor Cabanas & Courtyard

Room & Suite (9)
Dining (5)
Pool & Beach (1)
About
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Everyone needs a place to lay their weary head. For travellers visiting East London, Windsor Cabanas & Courtyard is an excellent choice for rest and rejuvenation. Well-known for its proximity to great restaurants and attractions, Windsor Cabanas & Courtyard makes it easy to enjoy the best of East London. Rooms at Windsor Cabanas & Courtyard include a flat screen TV, a safe, and a kitchenette. For travellers arriving by car, there is street parking. While in East London be sure to experience local ribs favorites at Buccaneers, Sanook Cafe, or Guidos. East London also is known for some great golf courses, including Olivewood Private Estate & Golf Club, which are not too far from Windsor Cabanas & Courtyard. Whether you’re travelling for business, pleasure or both, Windsor Cabanas & Courtyard is sure to make your visit to East London one worth remembering.
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Property amenities
Restaurant
Bar/Lounge
Breakfast Available
Children Activities (Kid / Family Friendly)
Conference Facilities
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
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Room features
Family Rooms
Kitchenette
Non-Smoking Rooms
Refrigerator in room
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15Reviews
21Photos
2Q+A
7Room tips
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Popular mentions
Stayed for two nights. The principle problem was a night club over the road with blaring music that went on until 6am. Had no sleep on either night. The flat we rented was comfortable although there were a few fittings broken (kettle, toilet paper holder). There was bird
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Response from 1Frenchy, General Manager at Windsor Cabanas & Courtyard
Responded 7 Aug. 2018
Good Day Please note that I have already responded to the review by your spouse posted yesterday. However just to re-itterate - We do encourage our guests to address any matters with Management immediately so that the problems can be rectified whilst you are still on the property rather than to leave it until after your departure. We would have welcomed the opportunity to make the necessary changes to ensure that your stay with us was a comfortable and happy experience. We would have been very happy to move you to another apartment whilst you were still on the property, and we would have immediately replaced or repaired the kettle, as the lid had unclipped. Housekeeping could have been called in to clean the patio after the birds late afternoon "visit". I note that the rate which you paid was an accommodation only rate, hence you would have had to pay extra for your breakfast. Once again, if you were not happy with breakfast, bring the matter to the attention of the Manager on duty in the Restaurant giving her the opportunity to assist you immediately, ensuring that you would have left the Restaurant a happy guest :-) As mentioned in my previous response, we do charge an extra R30 per vehicle per night for the secure underground parking and a refundable deposit for the gate remote. Security are on duty from 6pm until 6am. Once again, I do apologise that you experienced a few slight inconveniences, however please keep in mind for the future, that any issues must be raised with Management immediately in order for you to allow us the opportunity to assist you whilst you are still staying with us. We look forward to welcoming you and your family back to the Windsor Cabanas in the near future. Kind Regards
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We flew in from CT on Friday the 3rd. Arrived to a very quiet hotel. 1. No offers to help with luggage. 2. We were told that if we wanted to park in the underground parking, we had to pay extra. Why? Surely if you are a guest and paid to stay there, why are you made to pay
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Response from 1Frenchy, General Manager at Windsor Cabanas & Courtyard
Responded 7 Aug. 2018
Good Afternoon Firstly, thank you for your review, I do appreciate your feedback. Unfortunately I have been on leave, but there was a relief Manager on duty whilst I was away, however I can assure you that I will address these matters immediately. With regards to the luggage assistance, unfortunately we do not have a porter facility. Please note that it is Hotel policy to charge R30 per vehicle per day to park in the underground parking. We charge a further R150 refundable deposit for a remote to the electric gate should a guest wish to hire a remote. We are in the process of changing this system to a keycard system which will alleviate this problem in the future. Security is on duty between 6pm and 6am. The interleading door from the garage into the Hotel is opened by way of your access card which you swipe to open the door the same way in which you open your room door. I will look into the signage and investigate if any changes need to be made. We are very proud of the Buffett Breakfast and the selection which we have to offer at the Windsor Cabanas, so please be assured that I will address this issue with the Chef and the Manager that was on duty on Saturday. I am very happy to see that you did enjoy your apartment and the facilities which we have to offer. The kettle in the apartment has been replaced. Please keep in mind that it is always best to call on the Reception or Manager on Duty and address the issues immediately with them so that they can be rectified whilst you are staying with us, rather than after your departure I apologise for any inconvenience caused during your stay. I look forward to welcoming you back to the Windsor Cabanas again in the future.
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I had a great stay at Windsor and all too happy with changes made since my last stay in March 2016. The only negative I could notice were the bed bases that were not covered. But overall I was quite happy
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The apartment no 48 dont have aircon or fans,hot and humit! No glases;1 pot without lid and 1 pan - nothing to place food in —- no ice cubs hoders in fridge - staff helpfull and friendly! But please take care of stuff for the kitchen.
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Response from 1Frenchy, General Manager at Windsor Cabanas & Courtyard
Responded 1 Feb. 2018
Good Afternoon Mrs Meyer Thank you for the review.......it is extremely helpful for us, in order for us to improve our service to you and keep you, our valued guest happy whilst you are staying with us. Checking on your profile I noticed that you were initially booked into Unit 37 which is a one bedroom self catering unit for yourself and your son. This unit has a double bed. I recall that as you were booked in with your son, I moved you to a 2 bedroom, sea-facing unit at no extra cost. The 2 bedroom unit has 2 bathrooms with a shower which you did not have in the 1 bedroom unit. Next time that you are staying with us, please do let the Reception or myself know if there are any shortages in your room while you are still here, so that we can rectify it immediately. I have done an inspection in the unit and there are glasses in the kitchen cupboard, but there are no Champagne glasses, which as I recall you requested. As a standard we do not supply champagne glasses in the units but we did send some up to your unit from the Restaurant upon your request. We do only put 1 pan in the rooms but we would most certainly have assisted you and provided you with another one if you had let us know while you were here. Regarding the Pot Lid, yes I see that there is one short, I do apologise for that, they are glass lids so I can only imagine that perhaps it was broken and unnoticed by the Housekeeper. All fridges come standard with an ice tray. I will definitely follow up on these missing items, so thank you for bringing that to my attention. Yes the weather over the Iron Man weekend was very warm wasn't it.....now we normally all love the hot weather at the coast, but I guess it was not ideal for the entrants with the competition on.....I must say I did feel sorry for all the entrants running in that heat :-) Once again, when you are next staying with us, if you do happen to find anything short or have any special requests, please pop into Reception or feel free to give me a call so that we can assist you whilst you are still in house. Thank you again for choosing the Windsor Cabanas as your destination, we look forward to welcoming you back again. Yours in hospitality Lee-Ann French General Manager Windsor Cabanas & Courtyard Hotel
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This was an awesome self catering apartment facing the beach. Very clean and modern. The are lovely bird nests in the garden that gives melodies during the day but they go quiet at night to award you a peaceful sleep
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Response from Lee-Ann F, General Manager at Windsor Cabanas & Courtyard
Responded 14 Dec. 2017
Good Morning Tapiwa I am delighted to hear that you enjoyed your stay. We look forward to welcoming you back to the Windsor Cabanas in the near future. Wishing you and your family a wonderful festive season.
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Album Categories
All photosRoom & SuiteDining Pool & Beach
Photo provided by managementWindsor Cabanas & Courtyard
Presidential Suite - Lounge and Dining Room
Photo provided by managementWindsor Cabanas & Courtyard
Photo provided by managementWindsor Cabanas & Courtyard
Windsor Cabanas Apartment bathroom
Photo provided by managementWindsor Cabanas & Courtyard
Windsor Cabanas Apartment main bed room en-suite
Photo provided by managementWindsor Cabanas & Courtyard
Cabanas Apartment Lounge, dining room and kitchen
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12
"The North end only!"
"Do Not get the rooms anywhere near the Currie road side!"
"Cabanas are more appropriate as they give that home away from home feeling"
"All the rooms are good [but rooms17,18,21,22, 28,36 & 38 all have beachfront views]"
"Rather sleep in your car"
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12
PRICE RANGE
USD 94 - USD 100 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
windsor cabanas hotel east london
LOCATION
South AfricaEastern CapeEast London
NUMBER OF ROOMS
76
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