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BEST WESTERN Cottonwood Inn

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523 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Cottonwood Inn
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Showing 507: English reviews
moab,utah, United States
1 review
Reviewed 28 November 2015

after being without hot water for the first 26 hrs of stay the inability of staff to adjust the bill to reflect conditions upon checkout is inexcusable. the failure of the promise to have someone who has the authority to make adjustments call on nov 26 is worse.

Review collected in partnership with Best Western

Helpful?
Thank Steven G
United States
Level Contributor
79 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 23 November 2015

If you walked up to this motel you may be put off by the abandoned swimming pool at the rear but the rooms are nice and clean and the girl on reception was friendly, although she did give us a bum steer when recommending the best steak in town at Niic's Italian Steakhouse in Old town Cottonwood. Probably the poorest... More 

Helpful?
Thank bonnieterrier
Beaver Creek, Colorado
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 November 2015

Our stay of 3 nights at this Best Western was very comfortable. The Casita unit was clean, nicely appointed and a good value, given it's' proximity to Sedona. The staff was most accommodating upon our arrival, even taking our reservation without a credit card because we were driving at the time. If your travels include Sedona, avoid the high priced... More 

Review collected in partnership with Best Western

Helpful?
Thank Jerry S
Revere, MA
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 November 2015

We searched for a hotel between Jerome and Sedona Arizona. This Cottonwood Best Western was the perfect find. While it's located at a busy intersection, the hotel is clean, convenient, and cost efficient. Will surely return when we are in the area.

Review collected in partnership with Best Western

Helpful?
Thank logbog
Phoenix, Arizona
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 November 2015

Spent one night after our Verde Canyon Railroad adventure. This is a very nice hotel, very clean and very quiet. The room was large with a very comfortable king size bed. Definitely a place to stay when we return to Cottonwood. Close to the downtown area, but far enough away to avoid any noisy nightlife. Would be 5 stars, but... More 

Helpful?
Thank mrterriers2
Tucson, Arizona, United States
Level Contributor
168 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 3 November 2015

We've stayed here on a few occasions when we've been in Cottonwood. Although it's a drive into Old Town, there aren't many hotels closer. The beds are comfortable and the rooms are clean. The front desk staff is friendly. We had an issue with our air conditioning unit, and they contacted maintenance immediately. They moved us to another room while... More 

Helpful?
Thank GailandSteve R
CCarrillo-GM, General Manager at BEST WESTERN Cottonwood Inn, responded to this review

Dear Gail and Steve - Thank you for your review. I noticed you have reviewed the hotel in the past and am glad we have you as a repeat guest. I'm happy the staff responded to your a/c issue immediately and got you taken care of. Breakfast has always been a challenge and I am currently looking into other options,... More 

mesa, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 November 2015

This is the second year in a row e stayed at this Best Western. It is so close to Jerome and love it that Randall's restaurant t is right around the corner from the hotel and I would recommend it to everyone that stays in cottonwood.

Review collected in partnership with Best Western

Helpful?
Thank Wanda H
Gig Harbor, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 31 October 2015

Nice clean hotel. A bit out of the way for Sedona, but reasonably priced. The only complaint were the pillows were round, soft but round, and the receptionist was in a big hurry to share her information with me. It was after dark and no one else was waiting behind me. Very strange, I thought.

Review collected in partnership with Best Western

Helpful?
Thank Karen M
Utica, Ohio
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 October 2015

When we first checked in, we weren't sure about this place. It's clearly an older hotel, and the doors face the parking lots and have a walkway right in front of the windows. So, there's no privacy unless you close the blinds. The interior was clearly older, and a little on the shabby side, but otherwise the room was clean.... More 

Helpful?
Thank Jeff D
Cottonwood, United States
1 review
Reviewed 25 October 2015

Had a block of 7 rooms. Rooms were ready on time and located all together which was awesome! Other hotels don't often go out of their way to make this happen. Staff was super nice and accommodating. Even let us take over for a late night game night!

Review collected in partnership with Best Western

Helpful?
Thank Brandi H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Modern low-rise - Route 260 off I-17, to Cottonwood 12 mi. Sedona Just 15 Minutes Away! Come visit the beautiful Sedona-Verde Valley! The Best Western Cottonwood Inn is centrally located to many attractions. Take a relaxing four-hour train ride on the Verde Canyon Railroad, First Class or Coach car; enjoy a dinner show at the Blazin' M Ranch; take the Serengeti Safari at Out of Africa. ... more   less 

Additional Information about BEST WESTERN Cottonwood Inn

Address: 993 S Main St, Cottonwood, AZ 86326
Region: United States > Arizona > Cottonwood
Price Range: $130 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Cottonwood Inn 2.5*
Number of rooms: 77
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Also Known As:
Best Western Cottonwood Hotel Cottonwood
Cottonwood Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cottonwood Inn staff and other travellers.
1 question
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Payson, Arizona
over a year ago

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Questions? Get answers from BEST WESTERN Cottonwood Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no elevators”
  • room layout of property
  • soap & shampoo/conditioner on wall in shower
  • first floor handicap room
  • Queen handicap room first floor
  • Lotion and hairdryer
  • TV/Refrigerator and coffee maker
 of 5 bubbles Phoenixreviewer, 9 Nov 2016 | Read review
“if you want quiet, ask for a casita; if unavailable, ask for a room on the opposite side from the road.”
 of 5 bubbles BSBAz, 2 Nov 2016 | Read review
“Top floor access by only one staircase as far as we could tell. Ground floor rooms have access to parking all around.”
 of 5 bubbles ITSkier, 25 Sep 2016 | Read review
“we stayed in the back of the property... very quiet”
 of 5 bubbles coreys782, 9 Sep 2016 | Read review
“patios are nice”
 of 5 bubbles Santasutt, 24 Jul 2016 | Read review
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