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BEST WESTERN Cottonwood Inn

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BEST WESTERN Cottonwood Inn
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530 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Cottonwood Inn
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Showing 514: English reviews
Peak District
Reviewed 21 November 2016

We stayed for one night on a touring vacation. Room nice and clean, had a problem with WiFi, which was sorted out for me. good place to stay, plenty of eating places around. Very good breakfast, good assortment of things to eat and drink. Very well maintained breakfast room.

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Helpful?
Thank R00tsie
El Mirage, AZ, United States
Reviewed 21 November 2016

This is an older hotel or appears to be. check in met with a less than helpful staff member, her clothes were wrinkled and appearance and manner were less than what you would expect. the rooms are clean but drab. The grounds were clean but also drab with no Holiday displays like surrounding businesses. The breakfast staff was friendly and...

Review collected in partnership with Best Western
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Thank Clinton D
Prescott, Arizona
Reviewed 12 November 2016

My bias is toward cleanliness and comfortable beds. This property has both. I rate mattress comfort 8 of 10 and they have actual firm pillows along with softer ones. The room and property were very clean. The breakfast attendant was exceptionally positive and friendly which is great in the morning. They have a new coffee and hot water dispenser that...

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1Thank P L
Phoenix,AZ
Reviewed 9 November 2016

This was our first stay at this property. We requested a first floor room and booked a handicapped room as this property does not have an elevator. The hotel has a large parking lot to park right near your room which is great. The rooms all have outside corridors. There is a restaurant that is right in the parking lot...

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1Thank Phoenixreviewer
Scottsdale, Arizona
Reviewed 3 November 2016

We stayed here one night while visiting local wineries and Jerome. The hotel is conveniently located on the main highway next to a Mexican restaurant. Check in was quick and friendly. When I asked for a quiet room, as a Best Western member, I was offered a free upgrade to a Casita in the back. It was a very quiet,...

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Helpful?
Thank BSBAz
CCarrillo-GM, General Manager at BEST WESTERN Cottonwood Inn, responded to this review

Thank you so much for the lovely review. The staff try very hard to give excellent customer service and reward our loyal Best Western Rewards members with upgrades. The Casitas are a very popular room and I'm glad you enjoyed your stay. We look forward to your next stay with us and thank you again.

Burkburnett, United States
Reviewed 24 October 2016

The check in was smooth, and the lady at the desk was very attentive to our needs. The breakfast was great, and the lady taking care of the breakfast area was very friendly and brightened our day. Recommended!

Review collected in partnership with Best Western
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Helpful?
Thank Laurie M
CCarrillo-GM, General Manager at BEST WESTERN Cottonwood Inn, responded to this review

Thank you so much for your review. Our staff are some of the most wonderful in the industry and I'm happy they provided you with excellent customer care. We look forward to having you as our guest in the future.

Lake Elsinore, California
Reviewed 22 October 2016

This is just an average hotel in Cottonwood, which I think is all there is in this town. The rooms were decent and clean. Our room was at the back of the motel, but we had noisy neighbors one night, and could practically hear their conversation just on the other side of the wall, that's how thin the walls are....

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Helpful?
Thank Charity H
CCarrillo-GM, General Manager at BEST WESTERN Cottonwood Inn, responded to this review

Thank you for your review. I sincerely apologize your experience was not as good as it should have been. Although we do get a lot of workers, we have never had any issues with them. No matter what hotel you are staying in, please bring your issues to the hotels attention immediately. I'm sorry I wasn't given the opportunity to...

Scottsdale, Arizona
Reviewed 22 October 2016

just ok. Good location but an older property in need of updating. Staff was very friendly and the room was very clean. There are not a lot of options in Cottonwood. Can't beat the location. Close to Sedona too. We took the Verde Valley Railroad trip and really liked Ol Town Cottonwood which we only a few miles away. We...

Review collected in partnership with Best Western
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Thank shergy14
Arizona
Reviewed 20 October 2016 via mobile

The place was nice and clean. The Continental breakfast was pretty decent. If you need a place to stay for overnight then I suggest this place. It's located about the middle of town with plenty of restaurants close by to eat.

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Thank Mavrick71
Tucson, United States
Reviewed 14 October 2016

The location was very good for visiting the Sedona and surrounding areas. Nights were quiet. Breakfast bar quite busy with fairly limited seating. Easy parking. A complimentary small map of the area would be such a big help as the Hwy. signs don't always state: North, or South along with town locations.

Review collected in partnership with Best Western
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Thank Elfriede H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern low-rise - Route 260 off I-17, to Cottonwood 12 mi. Sedona Just 15 Minutes Away! Come visit the beautiful Sedona-Verde Valley! The Best Western Cottonwood Inn is centrally located to many attractions. Take a relaxing four-hour train ride on the Verde Canyon Railroad, First Class or Coach car; enjoy a dinner show at the Blazin' M Ranch; take the Serengeti Safari at Out of Africa. ... more   less 

Additional Information about BEST WESTERN Cottonwood Inn

Address: 993 S Main St, Cottonwood, AZ 86326-4608
Region: United States > Arizona > Cottonwood
Price Range: $117 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Cottonwood Inn 2.5*
Number of rooms: 77
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Also Known As:
Best Western Cottonwood Hotel Cottonwood
Cottonwood Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cottonwood Inn staff and other travellers.
1 question
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Payson, Arizona
over a year ago

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Questions? Get answers from BEST WESTERN Cottonwood Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a pet friendly hotel. They do charge $30.”
 of 5 bubbles mypopatko, 4 Jan 2017 | Read review
“Rooms on the second level at the back have a spectacular view of the mountains.”
 of 5 bubbles Andrea01010, 4 Jan 2017 | Read review
“no elevators”
  • TV/Refrigerator and coffee maker
  • Lotion and hairdryer
  • soap & shampoo/conditioner on wall in shower
  • first floor handicap room
  • Queen handicap room first floor
  • room layout of property
 of 5 bubbles Phoenixreviewer, 9 Nov 2016 | Read review
“if you want quiet, ask for a casita; if unavailable, ask for a room on the opposite side from the road.”
 of 5 bubbles BSBAz, 2 Nov 2016 | Read review
“Top floor access by only one staircase as far as we could tell. Ground floor rooms have access to parking all around.”
 of 5 bubbles ITSkier, 25 Sep 2016 | Read review
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