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Crowne Plaza Phoenix - Chandler Golf Resort

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Crowne Plaza Phoenix - Chandler Golf Resort
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179 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Muncie, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Stayed several times at this Crowne Plaza while traveling on business. The staff has always been very helpful and accommodating. I enjoy the outdoor courtyards with pleasant landscaping -- part of the reason I enjoy traveling to Phoenix in the winter. Another real plus, for me, is the balcony/patio in every room -- I like to be able to open... More 

Helpful?
Thank DebinIndiana
Tucson, Arizona
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

We loved how close to was to great restaurants and shops that we could walk to. We ate and sampled great food and beer at the SanTan Brewery (delicious). We also enjoyed a glass of wine at Crust and would have loved to eat there if we didn't already have dinner plans. The rooms was nice, but nothing memorable to... More 

Helpful?
Thank GoTravelJen
Minneapolis, Minnesota
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

I chose this location because it seemed it would be a decent hotel if it's "at the golf course". However, I believe only a small amount of rooms overlook any kind of a golf course. I am a Platinum member of IHG and have stayed at Crowne Plaza's before. The front desk staff was awesome and very friendly. My room... More 

Helpful?
Thank Ro F
IHGService, Guest Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Dear Ro F, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our rooms, amenities and breakfast options.... More 

Level Contributor
205 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 3 weeks ago via mobile

Location is good in Chandler's main downtown area. Walking distance to several restaurants. The lobby is beautiful and the check in staff was on their game. The bummer is the hotel is old and she shows her age. Walking down an outdoor sidewalk with your luggage trying to locate your space is just not ideal. The landscaping needs some love... More 

Helpful?
Thank Ilikefinefood
IHGService, Guest Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Dear Ilikefinefood, Thank you for choosing to stay at Crowne Plaza San Marcos Golf Resort Chandler, AZ and leaving an informative feedback. We are pleased that you noted our location and reception crew adequate. Yet, it is regretful to read that you found the hotel ambiance unwelcoming and the upkeep in the room you were provided below your expectations, particularly... More 

Chicago, Illinois
Level Contributor
72 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 4 weeks ago

I spent three nights at the Crowne Plaza Chandler for a two day business meeting. This gives me time to rest and relax at the hotel and surrounding area. Check in and front desk service were done quickly, professionally and the staff was friendly. The lobby is a classic beauty and exceeded my expectations. I usually think of a Crowne... More 

Helpful?
1 Thank JoeyMtravels
Portland, Oregon
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 weeks ago via mobile

This hotel has remodeled rooms and the breakfast buffet is pretty good for a hotel of this class, much better than holiday inn breakfast. You do have to walk outside to get to your room which is kind of annoying. The best part is there are many good restaurants and bars next to the hotel such as brickyard, dc steakhouse,... More 

Helpful?
1 Thank HamptonPDX123
New York
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 October 2016 via mobile

The lobby and conference facilities leave a great first impression! The staff was friendly and helpful. However, the rooms are in older, separate buildings and open to the outside (like old school motels). The interiors of the rooms are good, and my room was recently renovated. The golf course and pool are top notch, and I enjoy getting lots of... More 

Helpful?
1 Thank HowdyDoConsumption
Hollywood, Florida
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 October 2016

I stayed in this hotel for one night on a business trip and it probably was not the best choice. I checked into the lobby and had to walk dragging my roll aboard across the parking lot for about half a block to another building. Finding the elevator was a chore. The room was decent sized, but the bathroom was... More 

Helpful?
Thank Samiya7
IHGService, Guest Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Dear Samiya7, Thank you for choosing to stay with us and for sharing your experience. I regret that the general layout of the hotel fell below your expectations. I have noted your comments and have forwarded them to our hotel management for the identified issues to be addressed accordingly. We hope you give us a chance to host you the... More 

Poughkeepsie, New York
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 26 October 2016

Overall, a lovely hotel and an enjoyable stay. I was a little surprised not to find all of the amenities I have come to expect with other Crowne Plaza hotels - The room was quite nice, spacious and comfortable, but the lack of a microwave or safe in the room was immediately noticeable. There WAS a small refrigerator, which definitely... More 

Helpful?
1 Thank vpmad1
Ann Arbor, Michigan
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 16 October 2016

A Crown Plaza golf resort would lead you to believe that it should be better than the run-of-the-mill Holiday Inns. This one unfortunately doesn't. The lobby is well-maintained and nicely decorated southwestern flavor. The soup and salad dinner I had was decent, but everything stopped being good from there once you get into your room. My room was on the... More 

Helpful?
Thank Amge55
IHGService, Guest Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Dear Amge55, Thank you for your review regarding your recent stay at Crowne Plaza San Marcos Golf Resort Chandler, AZ. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Boasting an newly renovated 18-hole USGA golf course with driving range and 35,000 square feet of meeting space the San Marcos Golf Resort Hotel is the perfect place to stay. Within minutes of Cactus League Spring Training visit your favorite teams: Chicago Cubs, Giants, Diamondback and the Angels. Just outside the front door you can explore downtown historic shops, breweries and eateries. Sink into a luxurious bed, with a pile of pillows, a plush duvet and satin-soft cotton sheets and awake revitalized and fresh to a full service Coffee House, featuring Starbucks located just outside your door. Relax and cool off after your golf game or a match on our lighted tennis courts in our 1912 lounge or AJ's Restaurant. Luxurious landscaped courtyards are a great way to unwind from your meeting, or enjoy the serenity on your private patio or balcony. Take a dip in our luxurious pool and therapy spa while enjoying a cocktail or check your e-mail using our complimentary Wi-Fi and business center. Located within minutes of Chandler Mall, PF Changs, theaters, AZ State University, and corporate office parks, leave the work to us by allowing our Resort Concierge take care of your entertainment & travel desires. We are just miles from Tempe, Gilbert, Mesa and Phoenix. Listed on the National Register of Historic Places, the Crowne Plaza San Marcos Golf Resort Hotel is your perfect destination. ... more   less 

Additional Information about Crowne Plaza Phoenix - Chandler Golf Resort

Address: 1 N San Marcos Pl, Chandler, AZ 85225-7870 (Formerly Crowne Plaza San Marcos Golf Resort)
Region: United States > Arizona > Central Arizona > Chandler
Price Range: $160 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Phoenix - Chandler Golf Resort 3.5*
Number of rooms: 248
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, IHG, Priceline and Odigeo so you can book your Crowne Plaza Phoenix - Chandler Golf Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza
Hotel Style:
#15 Business Hotel in Chandler
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Phoenix - Chandler Golf Resort staff and other travellers.
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Questions? Get answers from Crowne Plaza Phoenix - Chandler Golf Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the south side of the hotel overlook only a very tall hedge, making your balcony totally your own and the room quiet.”
 of 5 bubbles DebinIndiana, 1 Dec 2016 | Read review
“Get a room on the east side, it's a closer walk to the pool and restaurant/bar.”
 of 5 bubbles rof842, 13 Nov 2016 | Read review
“If you have to stay here, get a upper floor room, make sure it's clean before you unpack.”
  • We care so much we put a round seat on an oblong toilet
  • Big stain next to the bed. Ewww
 of 5 bubbles Amge55, 16 Oct 2016 | Read review
“My review applies only to the restaurant/bar/lounge area.”
 of 5 bubbles 495chrisy, 13 Oct 2016 | Read review
“Just don't stay here”
 of 5 bubbles lovethebeach048, 12 Oct 2016 | Read review
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