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Holiday Inn Chandler

HolidayInn.comUSD 88*
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#10 of 32 Hotels in Chandler
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Chandler
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120 Reviews from our TripAdvisor Community

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Showing 119: English reviews
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Weymouth, United Kingdom
Reviewed 3 days ago NEWvia mobile

This is a very nice place to stay in Chandler. Ocotillo is a fairly quiet area so it's peaceful and relaxing here. The staff are very friendly and helpful. The restaurant has a good menu. Rooms are spacious and comfortable. Free wifi for guests and a large and easy parking area outside.

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Helpful?
Thank NickB1969
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

The neighborhood is very well-kept and new. Golf courses and restaurants all around. The property itself is great, with a private, heated outdoor pool and hot tub. The lobby is welcoming with great, caring staff! They let us check in early, and upon entering our room it seemed to be in the middle of some repairs (beds propped against the...

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Helpful?
Thank Taylor M
About Hotel's Favourite Review
Richard K, Front Office Manager at Holiday Inn Chandler, responded to this review

Dear Taylor M, Thank you so much for taking the time to provide us with your feedback about your recent trip. I am delighted to hear that you found the property to be convenient and enjoyable. I am also glad to hear that you had such a positive experience with the staff. I will definitely be sharing this review with...

Austin, Texas
Reviewed 1 week ago

I have stayed here many times. Showers , aircon , breakfast , bed - all good. This time the wifi would not work but I had no time to call about it. Used my phone to access internet. The Dvine wine bar next door is a great place for food.

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Helpful?
Thank Alasdair S
Chandler, Arizona
Reviewed 3 weeks ago

We needed a place to stay between moving out of one house into another and being down the road we chose the Holiday Inn Chandler and I am glad we did. Beautiful inside and the king room with sofa bed was clean and comfortable. My daughter enjoyed the pool and the restaurant was great.

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Helpful?
Thank cnhfromCoMo
Reviewed 4 weeks ago

We had to get enough rooms for a gang on short notice. the staff were so accommodating and friendly to a variety of ages and needs. They even changed our reservation when arrival time staggered and departures were extended. A great crew!

Review collected in partnership with this hotel
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Helpful?
Thank th0mfam
David H, Operations Manager at Holiday Inn Chandler, responded to this review

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. If you're traveling to our area gain soon, don't hesitate to call us. -David H. | Operations Manager

Houston, Texas
Reviewed 21 April 2017

Very comfy room, bigger than expected. Quite neighborhood right next to the golf course. I had a nice view right over the pool. Even with people swimming, the noise was negligible. Excellent check in, easy peasy. Had outlets in all the right spots, no scrambling to find where to plug things in. King sized bed was super comfy!

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Helpful?
Thank DoubleLH
A TripAdvisor Member
1 review
Reviewed 18 April 2017

The only reason why I did not give the stay a 5 is that that they were having problems with their room card lock system. Holiday Inns have become our first choice in hotels and we enjoy the benefits of membership.

Review collected in partnership with this hotel
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Thank A TripAdvisor Member
David H, Front Office Manager at Holiday Inn Chandler, responded to this review

Thank you, We appreciate you kind word about your stay here, I would like to personally apologizes about the issue you did encounter at your stay here. We have implemented ways that can help guest such like yourself avoid issues like this. -David Hall | Operations Managers

Flagstaff
Reviewed 10 April 2017 via mobile

Have stayed at the Ocotillo property going on 4 weeks now. Property very well maintained except tv signal occasionally goes out. Food in the lounge has been good, great pricing for appetizers during happy hour. Staff very friendly but overall don't feel they go above and beyond. Have asked for things without success and they offered little help. Biggest complaint...

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Helpful?
Thank Rim2RimFlagstaff
David H, Operations Manager at Holiday Inn Chandler, responded to this review

Hello Rim2RimFlagstaff, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our staff didn't meet your expectations. This critical feedback will be used in training our staff. We would like to also add that your issue has been resolved it. Thank you and look forward to seeing...

Phoenix, Arizona
Reviewed 30 March 2017

Our large extended family stayed at the hotel while in town for a funeral.. The entire staff was welcoming and helpful to all of us. The manager was very accommodating. We appreciated the comfortable beds, nice patio and pool area, and large couches in the lobby. We especially appreciated the kindness of the staff.

Review collected in partnership with this hotel
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Helpful?
Thank Q6498IQlaura
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Dear Guest, Thank you for choosing Holiday Inn at Ocotillo for your visit to Chandler AZ. I'm happy to read that your family enjoyed their stay during this difficult time. We really enjoyed hosting you and your family. Thank you for the nice feedback about our amenities and especially our staff. I hope we'll see you again next time you're...

Portland, Oregon
Reviewed 25 March 2017

This could and should be a much better experience; the room was not very clean and the service is mediocre. Given the location and the competition in the area, I would have expected for more. I wish to see some renovation and a more generous service. It is time also to have non-dairy milk/product for breakfast. /

Review collected in partnership with this hotel
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Helpful?
Thank zivitk
IHGService, Guest Relations Manager at Holiday Inn Chandler, responded to this review

Hi zivitk, Thanks for choosing to stay at the Holiday Inn Phoenix Chandler AZ and leaving feedback. I regret to learn that the general upkeep of the room and level of service rendered negatively affected your overall experience. Your review will be taken up with our team to consider enhancement necessary. Thank you for your patronage and we hope we...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the new Holiday Inn at Ocotillo Hotel. This beautiful full service hotel is conveniently located just minutes from Downtown Phoenix, Sky Harbor International Airport, Chandler Fashion Center Mall, Golf, Casinos, Snedigar Sports Complex, Firebird International Raceway, and many other Arizona attractions. If you are traveling on business, the Holiday Inn at Ocotillo Hotel is located conveniently to Motorola, Microchip Technology, Amkor Technology, Orbital Sciences, Wells Fargo, John Deere, and several Government agencies. The lovely Holiday Inn at Ocotillo Hotel features a full-service restaurant and bar, plentiful meeting space for corporate or private gatherings, and deluxe guest accommodations. We invite you to stay with us and experience the kind of customer service that makes you want to come back soon and stay longer. Welcome to the Holiday Inn at Ocotillo Hotel. ... more   less 

Additional Information about Holiday Inn Chandler

Address: 1200 W Ocotillo Rd, Chandler, AZ 85248-5706
Region: United States > Arizona > Central Arizona > Chandler
Price Range: $118 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chandler 3*
Number of rooms: 125
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Also Known As:
Holiday Inn Chandler Hotel Chandler
Chandler Holiday Inn
Hotel Style:
#5 Business Hotel in Chandler
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chandler staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on upper floor have better views of birds”
eddyd263, 16 Mar 2017 | Read review
“enjoyed first floor for the outside porch.”
greenland8, 6 Jan 2017 | Read review
“There was a smell when we entered our room that was like a sewer back up. We did report it to the front desk and hopefully it was taken care of.”
817jann, 3 Jan 2017 | Read review
“Room 422 has a balcony with 2 chairs and a small table. Also the room has a Jacuzzi tub...I didn't try it out - maybe next time.”
anthonysK5460TE, 5 Dec 2016 | Read review
“This question is not clear”
theresao194, 29 Nov 2016 | Read review
5 of 5
HolidayInn.com
USD 88* /night
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Prices are for 1 room, 2 adults
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