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Homewood Suites by Hilton Phoenix Chandler

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283 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Dallas, Texas, United States
Reviewed 11 May 2016

I had 3 separate stays over the course of 3 weeks (15 days total). Unfortunately I have had far better experiences with this hotel chain at other locations. 1st week I had to chase down toilet paper as it wasn't restocked & house cleaning NEVER cleaned my stove even after I asked the front desk to make sure it was....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Samantha S
Jeff K, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization to ensure that there are no repeat issues. We hope to have a chance to better serve you in the future. Sincerely Jeffrey Knowles General Manager Homewood...

Mount Vernon, Washington
Reviewed 4 May 2016

We were looking for a nice two room unit with a kitchen and this fit the bill. The rooms had a king size bed and a hide away couch. There was a small kitchen table and the refrigerator was full size. There were two televisions, one in the bedroom and the other in the living room/ kitchen. There were light...

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Helpful?
Thank biglake1
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest Thank you for sharing your experience at the Homewood Suites Phoenix Chandler. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue...

Calexico, California
Reviewed 4 May 2016

Room door was open when I showed up, carpet and sofa were wet, they had just cleaned them. Manager offered to put blowers in the room to dry out the carpet and sofa while we were gone and assured they were going to be gone upon return, we returned approx. 7 hours later and blowers were still in the room...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank julio_na22
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization to ensure that there are no repeat issues. We hope to have a chance to better serve you in the future. Sincerely Jeffrey Knowles General Manager Homewood...

Los Angeles, California
Reviewed 4 May 2016

Stayed here for 2 nights for business. The location is about a 20-25 min. drive south from Phoenix Int'l airport. Pros: -Easy check in and front desk lady was courteous. -Room was spacious (for one) and comfortable -Side entrance/exit made it easy to park car and enter straight to the side elevator -Never had an issue with finding a parking...

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Helpful?
Thank cheveretk
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest Thank you for sharing your experience at the Homewood Suites Phoenix Chandler. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue...

White Bear Lake, United States
Reviewed 26 April 2016

While checking out of our hotel, the front desk staff did not say anything to us. Just handed us our statement and went on with what they were doing. This sums up the overall customer service experience we had with the hotel staff during our family vacation. In addition, the tiled walls in the bathrooms were caving in and the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Daniel W
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization to ensure that there are no repeat issues. We hope to have a chance to better serve you in the future. Sincerely Jeffrey Knowles General Manager Homewood...

Texas
Reviewed 24 April 2016

I have been here for a week now and I am very happy and pleased with the hotel and the staff. The building is clean inside and out, the staff is amazing. I have a room at end of the hall and it is very quiet. I overlook the pool from 3rd floor and only hear a little noise when...

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Helpful?
Thank MichelleK09
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest Thank you for sharing your experience at the Homewood Suites Phoenix Chandler. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue...

Lake Tahoe (Nevada), Nevada
Reviewed 23 April 2016 via mobile

Came to the area for business, during my 6 week stay here Rowena and the rest of the staff we're amazing. Making me feel like I was at home. The staff here did whatever they could to make sure I had the best stay possible. Thank you

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Helpful?
Thank bradley p
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest Thank you for sharing your experience at the Homewood Suites Phoenix Chandler. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue...

Tucson, Arizona
Reviewed 21 April 2016

The Homewood Suites in Chandler, AZ is a great hotel. The suites are spacious, clean and very well maintained. The staff is friendly yet professional. Being a HHonors Diamond member with over 60 hotel stays a year makes me qualified to judge a hotel. This one is 10 plus.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank dadeo3
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest Thank you for sharing your experience at the Homewood Suites Phoenix Chandler. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue...

Florida
Reviewed 16 April 2016

Very Disappointed. We are Hilton Honors Gold members. When we travel for business or pleasure, we always try to book Hilton Properties. Our preferred hotel is the Homewood Suites because of the excellence, consistency and amenities that Homewood offers. We have stayed at a number of Homewood Suites in the US, both short term and extended stays. We read the...

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Helpful?
1Thank WorldTourist2
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization to ensure that there are no repeat issues. We hope to have a chance to better serve you in the future. Sincerely Jeffrey Knowles General Manager Homewood...

Bengaluru, India
Reviewed 13 April 2016

I traveled alone on a business trip to Chandler. What I liked: 1) Location - very close to I-10, Walmart grocery and restaurants. 2) Very quiet ambience 3) Free breakfast and dinner 4) Very good WIFI connectivity - had issues with other hotels before 5) Service 6) The rooms are excellent and spacious. It has a living room, kitchen, bedroom,...

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Helpful?
Thank Senthil S
Lorri C, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Senthil, Thank you for taking the time to tell us about your recent stay. We know you have many choices when traveling and we're so happy that you selected our hotel. Glad to hear that you thought the rooms were spacious and that you were able to enjoy the breakfast & dinner during your stay. We hope to see...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover a home away from home at Homewood Suites by Hilton® Phoenix/Chandler hotel. Stay a while in a spacious suite and enjoy the freedom to continue your daily routines with a large, separate living area, fully equipped kitchen and two flat screen TVs. Start your day with a boost and savor a complimentary full hot breakfast or enjoy complimentary evening dinner and drinks*, Monday through Thursday. Keep active in this Chandler hotel’s fitness center, pool and basketball court situated just steps from the hotel. Enjoy a carefree stay with pet friendly accommodations and an onsite convenience store. Stay connected with complimentary high-speed internet access available throughout the hotel and stay in touch with work or home in the business center. Host a meeting for up to 12 people in the professional boardroom and relax while our dedicated events team takes care of the details. ... more   less 

Additional Information about Homewood Suites by Hilton Phoenix Chandler

Address: 7373 W Detroit St, Chandler, AZ 85226-2411
Region: United States > Arizona > Central Arizona > Chandler
Price Range: $144 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Phoenix Chandler 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Phoenix Chandler Hotel Chandler
Hilton Chandler
Homewood Chandler
Homewood Suites Chandler
Homewood Suites Phoenix Chandler
Chandler Homewood Suites
Chandler Hilton
Hotel Style:
#7 Family Hotel in Chandler
#8 Business Hotel in Chandler
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Phoenix Chandler staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Phoenix Chandler staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was disgusting”
 of 5 bubbles E856NHjuliel, 23 Nov 2016 | Read review
“All rooms appear to be very good”
 of 5 bubbles jerryp141, 17 Nov 2016 | Read review
“Do not stay on the first floor. People coming in all night made a lot of noise.”
 of 5 bubbles RStringerSr, 2 Oct 2016 | Read review
“Smoking rooms smell terrible, even as a smoker I will avoid one”
 of 5 bubbles tomp316, 18 Jul 2016 | Read review
“Avoid the 3rd floor entirely”
 of 5 bubbles cal33dyc, 13 Jul 2016 | Read review
5 of 5