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SpringHill Suites Phoenix Chandler/Fashion Center

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#20 of 32 Hotels in Chandler
Certificate of Excellence
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SpringHill Suites Phoenix Chandler\/Fashion Center
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171 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Phoenix Chandler/Fashion Center
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Showing 170: English reviews
Mansfield, TX
Reviewed 26 April 2015 via mobile

I won't recommend staying here. The hotel is old and the room I stayed in, had an odor. The staff was friendly. It is in a great location for waking to restaurants. It only has 3 floors. When I stayed, there were a bunch of young people there and they were at the pool until very late hours. It was...

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Helpful?
Thank btilford
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for taking the time to review our hotel. I do apologize that there were noisy guests while you were here. We do have each team sign policy procedures to reduce these issues and I assure you our staff does talk to the guests to keep the noise down. I am glad you were able to enjoy our location...

Chandler, Arizona
Reviewed 22 April 2015

Room was clean and comfortable. Enjoyed having the sitting area to watch some TV. Breakfast was a good buffet with several choices. All of the staff were friendly, professional, and helpful. I would stay here again.

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Helpful?
Thank PK B
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

We would like to thank you for reviewing our hotel and are so happy you enjoyed your stay. I will be sure to share with my staff how well they did. We look forward to you staying with us in the near future.

Houston, TX
Reviewed 2 April 2015

This was not what I expected of a Marriott. The property is in dire need of renovation. The lobby is a wide, drab empty space devoid of any color or decor. The breakfast area is so cramped that half the people ended up taking breakfast back up to their rooms. The guestroom itself is in decent shape but its age...

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Helpful?
Thank TheAnswer
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for taking the time to review our hotel. I apologize that your stay was not what you expected. I would like to talk about this matter further. Please call the hotel so we can discuss. Thank you for staying with us.

Louisville, Kentucky
Reviewed 1 April 2015

Ended up here during all the commotion of Spring Training, Car Races, Spring Break, etc. Paid a hefty price for a very drab room with an uncomfortable bed. They had just shampooed the carpets and the smell of the room was nauseating for the first day, Couldn't open a window to air out. Looks like they are trying to make...

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Helpful?
Thank Pattie M
Andrew W, Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Dear Pattie, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Phoenix Chandler/Fashion Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the loud...

Murrieta, California
Reviewed 29 March 2015 via mobile

Stopped here while traveling to Tuscon ( and spring training pit stop.) Location is in middle of suburbia, across the street from a large mall. Plenty of food options and standard shopping fair nearby. Rooms are large and spacious. Separate living area and kitchenette. Pool and spa are average and a little dated. Breakfast is adequate. Would stay again.

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Helpful?
Thank SMorovich
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

I am so glad you enjoyed your stay. We look forward to you staying with us again next time you are in Chandler, AZ.

Chandler, Arizona
Reviewed 26 March 2015

In spite of an unexpected maintenance issue, Steve (the GM) went above and beyond the call of duty to make sure that my stay was comfortable. I'm a seasoned business traveler and must say I have never had such a first-class customer-service experience! Excellent job.

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1Thank stephm857
Minneapolis, Minnesota
Reviewed 22 February 2015 via mobile

Wonderful hot breakfast. Pleasant staff. One complaint would be that they need to increase cleaning staff when they know a large group will be checking in. Although we had a room quickly many in our group were unable to get their rooms for 3 to 4 hours after we arrived. Easy walking to mall & many restaurants.

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Helpful?
Thank Barbara B
Penang Island, Malaysia
Reviewed 11 February 2015

Loved the location near the freeway and fashion center, close to many food joints. The room is spacious and there is couch hides a pull up extra bed. The small kitchen is good enough for to cook frozen meals as well as warm up doggie bag leftovers. The sleep quality is desirable. I would describe the mattress as being over...

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Helpful?
Thank NeeShen
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for reviewing our hotel. I am so happy you were able to enjoy our location and our spacious rooms. We are currently replacing our beds and apologize that your bed was not as comfortable as it should have been. We hope next time you are back in Chandler you give us another chance and try out one of...

Northwest Ohio
Reviewed 30 January 2015 via mobile

Two families with adjoining rooms...this was perfect accommodation. Large open living kitchen area with lots of seating. Large breakfast buffet with healthy selections. Very attentive staff .....Thank you Sarjit for taking such good care of us !

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1Thank hub01
Santa Clara, California
Reviewed 20 January 2015 via mobile

Stayed for business 2 nights Good hotel overall Walking to fashion center not feasible. Need car Location not so great but next to freeways Breakfast is good Rooms are nice. Has good gym, outdoor pool, showers are good. Reasonably new.

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Helpful?
Thank M S
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for reviewing our hotel. We are so happy you enjoyed your stay and we look forward to your staying with us in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Phoenix Chandler/Fashion Center

Address: 225 N Metro Blvd, Chandler, AZ 85226-3194
Region: United States > Arizona > Central Arizona > Chandler
Price Range: $158 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Phoenix Chandler/Fashion Center 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Springhill Suites Phoenix Chandler/Fashion Hotel Chandler
Springhill Suites Chandler
Hotel Style:
#14 Business Hotel in Chandler
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Phoenix Chandler/Fashion Center staff and other travellers.
1 question
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Berkeley, California
over a year ago

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Questions? Get answers from SpringHill Suites Phoenix Chandler/Fashion Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from Chandler Road.”
 of 5 bubbles julietN5285NO, 14 Dec 2016 | Read review
“If you need a comfortable bed and a modern clean room look elsewhere as this Marriott property needs a facelift.”
 of 5 bubbles donaldw840, 13 Nov 2016 | Read review
“Inner courtyard facing room was pretty quiet except for stomping from above.”
 of 5 bubbles suramom, 26 Oct 2016 | Read review
“I'm a third floor person. No noise from above.”
 of 5 bubbles tripryank72, 24 Oct 2016 | Read review
“Try and get on the top floor. We heard movement above us, not too loud, but distracting if you like it really quiet.”
 of 5 bubbles dwigmaster, 4 Oct 2016 | Read review
5 of 5