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TownePlace Suites Phoenix Chandler/Fashion Center

13 reviews
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Traveller (15)
Room & Suite (12)
Dining (2)
Overview
  • Excellent15%
  • Very good24%
  • Average15%
  • Poor23%
  • Terrible23%
29 Oct 2017
“New but! ”
3 days ago
“Very nice hotel”
Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (13)Write a Review
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1 - 5 of 12 reviews
Reviewed 3 days ago

I recently stayed at this property while in AZ for a family visit. Let me start by saying that both the Marriott and hotel staff were incredibly helpful when I wanted to make changes to my initial reservation. Even with the changes, they did their...More

Thank michellelR7846BB
Reviewed 2 weeks ago

ended up back in this place, not by choice, the company we are doing work for booked it, and it's not worth the $200+ a night, not sure what is the worse part the rude employees (Stonie-housekeeping) or the idiots on the front desk (Christine),...More

Thank John S
Reviewed 3 weeks ago via mobile

I decided to stay at this hotel based on the fact that I am platinum with Marriott and it was relatives new. Dissapointed. I called in the morning to tell them that I would arrive late and if possible get an upgraded room. I was...More

1  Thank gpsass1961
Response from Doug R, General Manager at TownePlace Suites Phoenix Chandler/Fashion CenterResponded 3 weeks ago

Dear gpsass1961, Thank you for your feedback regarding your recent stay. I am glad we had the opportunity to speak during your visit and apologize again for not being able to extend the complimentary upgrade to a suite. I can definitely understand how nice it...More

Reviewed 4 weeks ago

At first glance this hotel is heavenly. Why wouldn’t it be, it’s brand new. While we aren’t Platimum members with Marriott, we are Gold Elite so we always hope the staff reads our room preferences. That wasn’t the case with this hotel staff. The young...More

1  Thank nmnative
Response from Doug R, General Manager at TownePlace Suites Phoenix Chandler/Fashion CenterResponded 3 weeks ago

Dear nmnative, Thank you for your feedback regarding your recent stay, we regret to hear your stay was not up to the high standards we hold our team too. We have discussed your feedback with our department managers to ensure moving forward the cleanliness issues...More

Reviewed 5 weeks ago

This is a very new hotel on a par with, I think, Sheraton's Aloft mark or maybe trying to be something a bit more than overnight accommodations. Situated close to the Fashion Center, it offers quick access to shopping and many dining opportunities. The rooms...More

2  Thank Bob60098
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About
Details
Price range
USD 113 - USD 315 (Based on Average Rates for a Standard Room)
Hotel class
Number of rooms
109
Reservation Options
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com and Expedia so you can book your TownePlace Suites Phoenix Chandler/Fashion Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Location
United States > Arizona > Central Arizona > Chandler
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Traveller (15)
Room & Suite (12)
Dining (2)
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Room Tips
"End of hallway rooms were very quiet and private."
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"go find a park bench to sleep on"
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"Do not stay in 102"
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"Make sure everything works. Some of my lights were out"
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