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MainStay Suites Casa Grande

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119 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites Casa Grande
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Showing 118: English reviews
Chicago, Illinois
Reviewed 27 February 2016 via mobile

This facility might be OK if you like seedy and drab accommodations for the long term; but if you are traveling across Arizona and want a nice place to stay for one night, please think again. It was late, we were tired, and none of the other hotels in Casa Grande had vacancies. I thought we could try this extended-stay...

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Helpful?
1Thank GenieYogini
Tiffany M, General Manager at MainStay Suites Casa Grande, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Tucson, Arizona
Reviewed 23 February 2016

The morning/day staff was GREAT when I called to let the hotel know I would be arriving SUPER late. So I thought the staff would be the same when I arrived extremely tired about 1030pm. Totally not the case. The lady who checked us in was "not happy to be there" as my 9 year old son pointed out. We...

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Helpful?
Thank J J
Tiffany M, General Manager at MainStay Suites Casa Grande, responded to this review

We value your comments and thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure...

Arlington, United States
Reviewed 15 February 2016

One trip across the room and my socks were BLACK. I don't think they have ever cleaned the carpet. Rooms and hallways were VERY dark. Walls were very thin. Beds had broken springs. No elevator. Front desk staff unprofessional. Unable to print a boarding pass because they had no toner for the printer. There was WiFi, but it was completely...

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Thank Richard A
Reviewed 13 February 2016 via mobile

We booked a kitchenette room for two days. After the first night we left the room and didn't get back until late afternoon. They "forgot" to clean our room. We left the room long enough to let them get to it and when we came back in they didn't clean the bathtub, they didn't clean all the dishes in the...

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Thank Yvette K
Moscow, Idaho
Reviewed 9 February 2016

If you are not looking for luxury but want a clean place to stay convenient to the Casa Grande Ruins, this may be for you. The price was right. The suite included two stove burners and a refrigerator as well as dishes, pans, and even dish detergent for those who prefer to cook their own meals. There were two straight...

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Helpful?
Thank Rosemary S
Tiffany M, General Manager at MainStay Suites Casa Grande, responded to this review

It was very kind of you to take the time to publish review of your stay at the Mainstay Suites-Casa Grande. It's always satisfying to read positive feedback from our valued guests, like you. Thank you for taking the time to do a review for us we hope to se you again.

Greenville, Texas
Reviewed 29 January 2016

We stayed here for a few months for business. Jessica was outstanding. Comfortable beds, clean rooms. I felt very safe no matter the hour of the day or night. Anytime I had an issue or question either the front desk or the manager was very prompt in attending. I would stay there again in a heartbeat. Internet was average, but...

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Helpful?
Thank sexystephm
Tiffany M, General Manager at MainStay Suites Casa Grande, responded to this review

Thank you for your review and recommendation of our hotel. I’m pleased to hear that our comfortable room and friendly associates made for a nice experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon.

Highland, California
Reviewed 12 November 2015

I've stayed at this motel every year to attend the Arizona Gourd Society competition and festival at the Pinal County Fairgrounds. The motel is close to all of the fabulous places to eat and very convenient to the fairgrounds.

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Thank Dragongourd
TMM35, General Manager at MainStay Suites Casa Grande, responded to this review

Thank you for choosing MainStay Suites Casa Grande for your recent stay in Casa Grande. We’d be grateful if you would review us on TripAdvisor. It’s the world’s largest travel site, helping millions of visitors every month plan the perfect trip. Our guests often tell us how helpful it is to read past guests' reviews before booking their own visits....

Tucson, Arizona
Reviewed 28 July 2015

Clean. Quiet. Front desk staff was helpful, especially Jessica. Bed was comfortable. Only issue was that we were at the end of the hall so weren't able to get wireless internet connection. It was OK because we just went to the lobby for a connection. I'd stay there again.

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Thank D L
Phelan, California
Reviewed 24 June 2015 via mobile

The front desk people were helpful. The carpet in hallway needed to be vacuumed. In looking for an outlet next to the bed, I saw an extension cord, overloaded with several items plugged in. Room was quiet. For one night's stay, it was adequate for the price.

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Thank sheryl t
Brian C, Manager at MainStay Suites Casa Grande, responded to this review

review, January 26, 2015 I am so sorry to hear that your stay with us did not meet your full expectations. We always strive to be the best in our industry. We work very hard to make sure that the guests have the best possible experience when they stay with us. Thank you for bringing these issues to my attention....

Tucson, Arizona
Reviewed 28 May 2015

This was a great place to stay for Country Thunder. It was pet friendly and smack in the middle a nice area. The room was clean and nicely set up. I was on a sleeper couch and even it was comfortable. It was also close to several restaurants.

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Thank Mundie1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
About a five minute drive from the Casa Grande Municipal Airport, the non-smoking MainStay Suites® hotel in Casa Grande is perfect for business and leisure travelers requiring an extended stay. We are minutes from the Outlets at Casa Grande and nearby these popular locations: Casa Grande Valley Historical Society & MuseumCentral Arizona RacewayPinal County FairgroundsGolfers will love being near the many golf courses, like Mission Royale and Palm Creek. After a couple of rounds, refresh yourself at one of the many restaurants and cocktail lounges in the surrounding area.During your stay with us, you will enjoy amenities and features like:Weekly housekeeping servicesFree continental breakfastFree premium cable television with movie channelsFree wireless high-speed Internet access in all suitesAlso, be sure to take advantage of our state-of-the-art exercise room. If you want a more rigorous workout, free passes to a nearby gym are also offered.Business travelers will appreciate our on-site business center, access to copy and fax services, and free local calls.You'll feel right at home in our spacious guest suites that include fully equipped kitchen facilities as well as free expanded cable television with more than 70 channels, including HBO, CNN and ESPN. Laundry facilities are located on the property and ample parking is available to accommodate most cars, trucks and buses.Whether you are staying one night or you are here for an extended stay, you will find the MainStay Suites hotel in Casa Grande a warm and friendly place that feels like home. ... more   less 

Additional Information about MainStay Suites Casa Grande

Address: 851 N Henness Rd, Casa Grande, AZ 85122-9692
Region: United States > Arizona > Central Arizona > Casa Grande
Price Range: $72 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Casa Grande 2.5*
Number of rooms: 70
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Also Known As:
Mainstay Suites Casa Grande Hotel Casa Grande
Mainstay Casa Grande
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Casa Grande staff and other travellers.
1 question
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Santa Rosa
over a year ago

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Questions? Get answers from MainStay Suites Casa Grande staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have young kids or have a mobility issue, ask for the ground floor. They don't have an elevator.”
 of 5 bubbles NewEnglandBred78, 26 Nov 2016 | Read review
“Well worth you staying here”
 of 5 bubbles morristate88103, 29 Jun 2016 | Read review
“I have been in several rooms. Always great.”
 of 5 bubbles conica1, 25 Mar 2016 | Read review
“The corner rooms seem like the best”
 of 5 bubbles briancG1069PD, 25 Mar 2016 | Read review
“Second floor is good if you can climb the stairs with your luggage”
 of 5 bubbles ceebee3, 23 Mar 2016 | Read review
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