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MainStay Suites Casa Grande

Traveller (12)
Room & Suite (7)
  • Excellent41%
  • Very good33%
  • Average12%
  • Poor8%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Fitness centre
2 Star Hotel
All hotel details
2 Apr.3 Apr.
1 room, 2 adults, 0 children
Standard Room
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Reviews (141)
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All reviewsfull size refrigeratorbreakfast barfront deskno elevatorone nightnew carpetoffice chairkitchen areatwo storybed was comfortablefree nightsnice roomsawesome staythe staff was friendly and helpfulstay at this hotel againother hotels in the arearoom key
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11 - 15 of 140 reviews
Reviewed 22 April 2017

We stayed at this place for 2 nights while traveling, it's way over priced for the type of room, the only good thing was the breakfast bar. The store they had in the lobby was really reasonable. We did not like the people were smoking...More

Thank SRHopper01
Reviewed 25 March 2017 via mobile

We told our kids to book here when they came to visit based on friends' good experiences and reviews. They found a gross dirty smelly room. Staff was less than enthused about switching rooms but finally did. Stayed a week and the halls were never...More

Thank Jan0870
Response from TMM35, General Manager at MainStay Suites Casa GrandeResponded 26 March 2017

I would like to thank you for taking a few minutes from your valuable time to let us know your input about your last stay. All of our staff including myself at the MainStay Suites, take a lot of pride in what we do, and...More

Reviewed 10 March 2017

We have stayed here three years in a row this time 1/27/17 at least two nights, and it was above average. When we received our credit card statement this time we were double billed for four nights. One night was already credited. We needed the...More

1  Thank Ruben B
Reviewed 14 February 2017

Immediately upon entrance to lobby, noticed the "Pinesol" like smell and neat and orderly look. Check-in speedy and friendly. Room on 2nd floor and with large suitcase, no elevator and different type of swipe room key was difficult until another friendly visitor showed us how.to...More

Thank 598hannah
Response from TMM35, General Manager at MainStay Suites Casa GrandeResponded 16 February 2017

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Tiffany Marquez General Manager Mainstay...More

Reviewed 10 February 2017

We stayed here for 3 nights in early February and were very disappointed. We read the reviews on Tripadvisor prior to booking this hotel, so we were surprised that things were not what we expected. Upon checking in to our room, we noticed that one...More

1  Thank jahutmacher
Response from TMM35, Manager at MainStay Suites Casa GrandeResponded 16 February 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Price range
USD 61 - USD 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Price range
USD 61 - USD 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (12)
Room & Suite (7)
Questions & Answers
Ask a question
Kass R
26 April 2017|
Response from TMM35 | Property representative |
Hello there is a $20.00 pet fee if you are staying 1 to 4 nights. Anything more than that it will be $50.00.
Peter G
7 December 2015|
AnswerShow all 2 answers
Response from Danny B | Property representative |
Yes we do take small pets there is a pet fee.
Room Tips
"No comment"
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"Bring conditioner if you need it."
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"Not near the door where people are coming & going to smoke outside"
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"Avoid this place."
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