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MainStay Suites Casa Grande

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131 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Sharps Chapel, Tennessee
Reviewed 3 days ago NEW

We stayed at this place for 2 nights while traveling, it's way over priced for the type of room, the only good thing was the breakfast bar. The store they had in the lobby was really reasonable. We did not like the people were smoking at the door you had to come and go thru.

Thank SRHopper01
Pollock Pines
Reviewed 1 February 2017 via mobile

We have never been at this hotel but will be again. Have told other friends and they will be here next week. We were so pleasantly surprised. Hope to find more of this chain to stay. It is a choice hotel so you can rack up free nights quickly. Full service nicely decorated. And a lovely staff who was extremely...

Thank glaslady
About Hotel's Favourite Review
TMM35, Manager at MainStay Suites Casa Grande, responded to this review

Thank you for your wonderful review ! It's always so wonderful to hear great feedback about our team; especially our beloved Ally ! She is an absolutely gem to our hotel. We're glad that this was a rgreat trip for you, and we look forward to making more memories with you in the future! Yours in hospitality, Tiffany Marquez

Reviewed 4 weeks ago via mobile

We told our kids to book here when they came to visit based on friends' good experiences and reviews. They found a gross dirty smelly room. Staff was less than enthused about switching rooms but finally did. Stayed a week and the halls were never swept. Had a constant dirt, musty smell from air conditioner and in hallway. Basically a...

Thank Jan0870
TMM35, General Manager at MainStay Suites Casa Grande, responded to this review

I would like to thank you for taking a few minutes from your valuable time to let us know your input about your last stay. All of our staff including myself at the MainStay Suites, take a lot of pride in what we do, and want to express you my embarrassment with your last experience with us. I spoke with...

Merced, California
Reviewed 10 March 2017

We have stayed here three years in a row this time 1/27/17 at least two nights, and it was above average. When we received our credit card statement this time we were double billed for four nights. One night was already credited. We needed the other overbilling credited. I called Mainstay and was reassured by the accountant the credit was...

1Thank Ruben B
Sturgeon Bay, Wisconsin
Reviewed 14 February 2017

Immediately upon entrance to lobby, noticed the "Pinesol" like smell and neat and orderly look. Check-in speedy and friendly. Room on 2nd floor and with large suitcase, no elevator and different type of swipe room key was difficult until another friendly visitor showed us how.to use. Room was clean as well as bathroom, kitchenette worked for us, bedding crisp and...

Thank 598hannah
TMM35, General Manager at MainStay Suites Casa Grande, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Tiffany Marquez General Manager Mainstay Suites, Casa Grande 520-426-1177

Vancouver, Washington
Reviewed 10 February 2017

We stayed here for 3 nights in early February and were very disappointed. We read the reviews on Tripadvisor prior to booking this hotel, so we were surprised that things were not what we expected. Upon checking in to our room, we noticed that one of the pillowcases had several stains on it. We immediately phoned the front desk and...

1Thank jahutmacher
TMM35, Manager at MainStay Suites Casa Grande, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Phoenix, Arizona
Reviewed 2 February 2017

I stayed here for several weeks while I got settled in the Phoenix area. I really enjoyed the stay. The bed was very comfortable - the room was nice with a kitchenette. The staff was friendly and helpful. The breakfast was extremely good. I definitely would recommend.

Thank 327smarsh1
Broomfield, Colorado
Reviewed 28 January 2017

This hotel has very nice rooms that can be called a suite. The front room has a partial kitchen with a dishwasher and a refrigerator. The bedrooms are nice but the bathrooms could have been a little cleaner. The Staff were very friendly and the whole stay there was very good. The breakfast offered was decent and had a bit...

Thank Scott A
TMM35, Manager at MainStay Suites Casa Grande, responded to this review

Thank you for your feedback regarding your stay with us. We are glad that you were able to enjoy some of the amenities we have to offer on our property. We hope that you all can make it back for another stay! Thank You Tiffany Marquez

San Francisco, California
Reviewed 27 January 2017

We stayed for three nights. While the bed was comfortable, the sheets soft, and the kitchenette a bonus, the place just wasn't clean. I don't think they ever vacuumed the hallways, where someone had trampled in sheet-rock dust or some other debris, and I had to ask them to vacuum our room on day three because of debris left behind...

Thank DeWitt66
TMM35, Manager at MainStay Suites Casa Grande, responded to this review

We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. We also try to ensure all of our guest rooms are clean and ready for the next guest. We apologize that your room was not up to standards. We will make sure to...

Reviewed 21 January 2017 via mobile

I've been in the area for a solo get away. Was told about this establishment so decided to try it. I have been very pleasantly surprised. The facility is simple and straightforward. Nicely appointed and an excellent value. Staff is efficient and welcoming, although the owner might consider additional staffing at check-in. They are quite stressed when presented with a...

Thank James D
TMM35, Manager at MainStay Suites Casa Grande, responded to this review

Thank you for taking the time to review us about your recent stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank You Tiffany Marquez

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
About a five minute drive from the Casa Grande Municipal Airport, the non-smoking MainStay Suites® hotel in Casa Grande is perfect for business and leisure travelers requiring an extended stay. We are minutes from the Outlets at Casa Grande and nearby these popular locations: Casa Grande Valley Historical Society & MuseumCentral Arizona RacewayPinal County FairgroundsGolfers will love being near the many golf courses, like Mission Royale and Palm Creek. After a couple of rounds, refresh yourself at one of the many restaurants and cocktail lounges in the surrounding area.During your stay with us, you will enjoy amenities and features like:Weekly housekeeping servicesFree continental breakfastFree premium cable television with movie channelsFree wireless high-speed Internet access in all suitesAlso, be sure to take advantage of our state-of-the-art exercise room. If you want a more rigorous workout, free passes to a nearby gym are also offered.Business travelers will appreciate our on-site business center, access to copy and fax services, and free local calls.You'll feel right at home in our spacious guest suites that include fully equipped kitchen facilities as well as free expanded cable television with more than 70 channels, including HBO, CNN and ESPN. Laundry facilities are located on the property and ample parking is available to accommodate most cars, trucks and buses.Whether you are staying one night or you are here for an extended stay, you will find the MainStay Suites hotel in Casa Grande a warm and friendly place that feels like home. ... more   less 

Additional Information about MainStay Suites Casa Grande

Address: 851 N Henness Rd, Casa Grande, AZ 85122-9692
Region: United States > Arizona > Central Arizona > Casa Grande
Price Range: $80 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Casa Grande 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Mainstay Suites Casa Grande Hotel Casa Grande
Mainstay Casa Grande
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Casa Grande staff and other travellers.
1 question
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Tucson, Arizona
over a year ago

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Questions? Get answers from MainStay Suites Casa Grande staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near the door where people are coming & going to smoke outside”
SRHopper01, 22 Apr 2017 | Read review
“Avoid this place.”
rubenb536, 9 Mar 2017 | Read review
“Please not that this hotel does not have an elevator.”
327smarsh1, 1 Feb 2017 | Read review
“Rooms on the west side would be quieter”
933scotta, 28 Jan 2017 | Read review
“Stay here. You will be happy you did.”
arnold2019chase, 12 Dec 2016 | Read review
5 of 5