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Novotel Marsa Alam Beach Resort

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19 km South El Quessir Marsa Alam Road, Marsa Alam 84721 Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Expedia.com
USD 124
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Trip.com
USD 119
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Booking.comUSD 123
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PricelineUSD 123
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (2479)
Pool & Beach (480)
Room & Suite (282)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
Read more
Updated 15/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Marsa Alam Beach Resort
Updated 15/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#40 of 93 hotels in Marsa Alam
Location
Cleanliness
Service
Value
Travellers' Choice
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Kids stay free
Parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Hammam
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Hair dryer
Show more
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Charming
Languages Spoken
English, French, Russian, Arabic and 1 more

Location

Full view
Contact
19 km South El Quessir Marsa Alam Road, Marsa Alam 84721 Egypt
Name/address in local language
Getting there
Marsa Alam Airport49 kmSee all flights
See all nearby hotels
2061Reviews233Q+A62Room tips
Traveller rating
  • 1,391
  • 347
  • 159
  • 78
  • 86
Time of year
Traveller type
Language
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  • English
Popular mentions
iman i wrote a review 6 Jan
London, United Kingdom63 contributions31 helpful votes
1. The buffet is far below average in every way. This included the cleanliness, the quality and variety of food and drinks, but the worst bit was the attitude of the majority of the staff. The chef at the egg station and cheese bar were hostile. One of them was called Kamal he was particularly rude. Generally Egyptians are known to be friendly but not here. 2. The rooms are spacious and relatively clean with comfy beds. The rooms were stocked on day 1 with toiletries ( soap, shampoo and shower gel), tea and coffee making facilities but these consumables were not necessarily replaced daily. We had to request them. We also requested shower caps and slippers and were lucky to get them! Other members in our party were not given any. 3. The pool is heated but each guest is allowed one beach towel per day!!! This is what the beach attendant told me explicitly because they won’t have enough towels if the guest needed to replace their wet towel! One day I was given a damp towel which was obviously used but folded to look new because it was the last one. Pros: My wonderful friends who made the stay enjoyable despite all the above. All in all there’s no way this hotel is 5 stars. I will write to Novotel because we assumed that there will be certain standards being a Novotel hotel which were non existent at all and neither myself, nor my friends will stay in this hotel ever again. In fact we will think twice before staying in any Novotel hotel in the future
Read more
Date of stay: January 2022Trip type: Travelled with friends
Helpful
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Response from Amr Salah, General Manager at Novotel Marsa Alam Beach Resort
Responded 2 weeks ago
Dear our valued guest, Warm greetings from Novotel Marsa Alam, On behalf of Novotel Marsa Alam resort’s Management and Team, please allow us to express our sincerest apologies for any inconveniences you might have experienced during your stay, which did not meet your expectations. We have taken your comments seriously, and please rest assured that we are at all-time taking appropriate measures to address any of our esteemed guests reporting. And if your comments were received during your stay directly to any of the hotel management team, we would have directly handled them to your entire satisfaction that is of most importance to us. Once again, we would like to apologize for not fulfilling any of your holiday expectations, and wishing to give us the chance to host your good self again ensuring that all your expectations will met. Thank You Management team
Read more
MartynaKoniarska wrote a review 5 Jan
Gdansk, Poland3 contributions
Really friendly people who care for your good experience. Beautifull beach with amazing reef full of fish and possible turtle sightings. Rooms are cleaned regularly and the towels are really nice :D There is a good variety of dishes pastries and drinks. Annoying things are poor WiFi, flies and thin walls in rooms. Animator Magda is amazing. 🖤❤️
Read more
Date of stay: January 2022Trip type: Travelled on business
Room Tip: Use sunscreen. During water.
See more room tips
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Response from Amr Salah, General Manager at Novotel Marsa Alam Beach Resort
Responded 2 weeks ago
Dear Mrs. Martyna, Sunny greetings from Novotel Marsa Alam We would like to thank you for choosing Novotel Marsa Alam to spend your vacation and we are glad to express our thrilling to receive your useful and heartfelt review on your stay in our hotel. Thank you so much for sharing such a lovely review on your stay at Novotel marsa Alam. It gives us immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services and amenities. Once again thank you for spending your vacation in our hotel and we are look forward to welcoming you back in Novotel marsa Alam or to in any of Accor Hotels Group worldwide as well as to became one of Accor Fans and Members Best Regards, Management Team
Read more
Anna K wrote a review Dec 2021
Hong Kong, China27 contributions54 helpful votes
Let’s start with the highlights of my 7 days in this place. The staff is super friendly and helpful, the food is good and of a decent quality as well as variety, the room is always clean and tidy. Unfortunately it has paper walls, so as you can imagine takes away all the privacy and it is very annoying. You literally hear fly next door!!!!!! I do not want to go to what you can hear throughout staying over for a week… The internet is non existent what is quite disappointing as for these days standards. The entertainment is of an average quality. Lastly along the hotel fence there is a yard of rubbish which when wind blows stronger ends up on the beach. In addition on the other site of the street there is a whole field of rubbish bags filled in with hotel’s beach sea leftovers dumped on the desert what looks terrible and is ethnically debatable (especially when you take into account the size of Accor group their values and commitments!!!!) Overall a bit disappointed ☹️
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Date of stay: December 2021Trip type: Travelled with family
Helpful
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Response from Amr Salah, General Manager at Novotel Marsa Alam Beach Resort
Responded 1 week ago
Dear , We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In reference to you comment about internet we have free wifi normal access for 256KB and for the high speed which is for extra and it is 2MB, so the guest if need high speed internet they subscribe for the high speed one. Kindly note that we do everyday deep cleaning to our sundy beach and rubbish which is in back area emptied everyday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management team
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Олеся О wrote a review Dec 2021
3 contributions1 helpful vote
The place is good sea and food and swimming pool very very nice and the person is so friendly nice ggod staff and the best animations team good activity showtime it is very nice and mody realy nice friendly 😍😘♥️♥️♥️♥️♥️
Read more
Date of stay: December 2021Trip type: Travelled with family
1 Helpful vote
Helpful
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Response from Amr Salah, General Manager at Novotel Marsa Alam Beach Resort
Responded 3 weeks ago
Dear Guest, Sunny greetings from Novotel Marsa Alam We would like to thank you for choosing Novotel Marsa Alam to spend your vacation and we are glad to express our thrilling to receive your useful and heartfelt review on your stay in our hotel. Thank you so much for sharing such a lovely review on your stay at Novotel marsa Alam. It gives us immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services and amenities. Once again thank you for spending your vacation in our hotel and we are look forward to welcoming you back in Novotel marsa Alam or to in any of Accor Hotels Group worldwide as well as to became one of Accor Fans and Members Best Regards, Management Team
Read more
Mike_k wrote a review Dec 2021
141 contributions10 helpful votes
+1
We have been coming to Egypt for 20 years and have never disappointed in hotels outside of this Novotel. We choose a hotel with a heated swimming pool in December or January, unfortunately there was a problem here, the water was either cold or a little wart and the interventions at the reception improved for a while (a few hours). In addition, you can see that they are saving (after all, it's the French Accor group, so there is nothing to expect) - a problem in the rooms with hot water, first it was not there at all, then after the brawl, it was but after 22:00 until the morning there is cold water. Rooms cleaned poorly, but it's hardly surprising if a guy has the whole building to service, he won't have enough strength (they save money on staff). You can see further savings, be it in the garden or in technology (non-stop broken elevators, work for a while, not anymore) - comparing to Jaz Lamaya or Hilton Nubian, which we have visited in previous years, you can see the difference to the detriment of Novotel. Meals and drinks were normal, the dining room was worse, the outside terrace was not covered so it was windy (it was enough to put on a 5m foil and it would be great. The Christmas Eve dinner was also a failure. We never had to pay extra for it because it was included in the price in previous hotels, then it suddenly turned out that you have to pay extra. It is not about the surcharge but the mere fact of surprising guests, it is not fair. The animators who were nice and helpful, who improved the mood in this neglected place were a big plus. Anyway, all the hotel staff were nice and tried hard what they could do when the decisions are up to the management. It is definitely not a 5 * hotel, at most 3.5 *. We will not come here for the second time and we will not recommend it to anyone we know.
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Date of stay: December 2021
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
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Response from Amr Salah, General Manager at Novotel Marsa Alam Beach Resort
Responded 3 weeks ago
Dear our valued guest, Warm greetings from Novotel Marsa Alam, On behalf of Novotel Marsa Alam resort’s Management and Team, please allow us to express our sincerest apologies for any inconveniences you might have experienced during your stay, which did not meet your expectations. We have taken your comments seriously, and please rest assured that we are at all-time taking appropriate measures to address any of our esteemed guests reporting. and if your comments were received during your stay directly to any of the hotel management team, we would have directly handled them to your entire satisfaction that is of most importance to us. Once again, we would like to apologize for not fulfilling any of your holiday expectations, and wishing to give us the chance to host your good self again ensuring that all your expectations will be met. Thank You Management team
Read more
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PRICE RANGE
USD 51 - USD 123 (Based on Average Rates for a Standard Room)
LOCATION
EgyptRed Sea and SinaiMarsa Alam
NUMBER OF ROOMS
268
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Frequently Asked Questions about Novotel Marsa Alam Beach Resort
What are some of the property amenities at Novotel Marsa Alam Beach Resort?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Novotel Marsa Alam Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Marsa Alam Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Novotel Marsa Alam Beach Resort?
Yes, free parking is available to guests.
Are there opportunities to exercise at Novotel Marsa Alam Beach Resort?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Does Novotel Marsa Alam Beach Resort have an airport shuttle?
Yes, Novotel Marsa Alam Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Marsa Alam Beach Resort have airport transportation?
Yes, Novotel Marsa Alam Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Marsa Alam Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Marsa Alam Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Marsa Alam Beach Resort?
The staff speaks multiple languages, including English, French, German, Russian, and Arabic.
Does Novotel Marsa Alam Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.