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Hotel Ashburton

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Hotel Ashburton
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102 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Balclutha, New Zealand
Reviewed 21 May 2016

Excellent room with plenty of space. Top class restaurant with great selection of meals including vegetarian. Bars have excellent variety of beers, wines and spirits to choose from if required. Check-in and check-out very simple. Attentive and very courteous staff.

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Helpful?
Thank KP167
Paul I, General Manager at Hotel Ashburton, responded to this review

Hi Thank you for posting your comments on your recent stay at Hotel Ashburton. It is great to read that you enjoyed our stay with us, we do have an excellent range of dishes on our restaurant menu. I will certainly pass your comments onto the chef and staff. I look forward to you returning in the future. Kind regards...

Christchurch, New Zealand
Reviewed 19 May 2016 via mobile

One thing about the Hotel Ashburton is you know what you are going to get. It is older, very clean, basic rooms but realistically pretty good value. For a night to lay your head, it does what it says on the pack! What would be great would be to have someone on reception that looks like they at least wanted...

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Helpful?
Thank chchgecko
Paul I, General Manager at Hotel Ashburton, responded to this review

Hi Thank you for posting your feedback on your recent stay at Hotel Ashburton. All our staff are trained to be welcoming to all guests, so it is unusual for you to comment otherwise. Thank you for bringing this to our attention. Kind regards Paul

Rockwall, Texas
Reviewed 17 May 2016

We stayed one night here and found the hotel to be quiet and comfortable. Could use some updating, but that didn't bother us. The staff was friendly and helpful. There was a nice buffet breakfast with a good variety of selections. We were given a complimentary drink coupon upon arriving and a bottle of water when leaving--nice touch.

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Helpful?
Thank Linda C
Paul I, General Manager at Hotel Ashburton, responded to this review

Hi Thank you for posting your comments on your recent stay at Hotel Ashburton. I am pleased you enjoyed your stay with us and those small touches made a difference. I look forward to you returning in the future. Kind regards Paul

Temuka, New Zealand
Reviewed 8 May 2016

Stayed one night for my elderly neighbours 80th Birthday. The Hotel rooms are satisfactory but in need of decorating. I would have preferred a small table and a couple of chairs rather than two queen beds( can not see the point in having two big beds in a room). The Gardens are really nice and in summer it would be...

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Helpful?
Thank Lynnandmikebudgetbus
Paul I, General Manager at Hotel Ashburton, responded to this review

Hi Thank you for posting your feedback on your recent stay at Hotel Ashburton. Some of our bed configurations allow for share twin occupancy, next time you stay with us be sure to ask for a double King room which has only one king bed. The gardens are a great asset to the hotel and are stunning in the spring...

Syracuse, New York
Reviewed 28 April 2016

Stopped on our way to Arthur's Pass. Quiet location, beautiful grounds, friendly staff, rooms and bathroom needs to be updated. Worst bed we had in three weeks of traveling and that is high on my list when traveling. Excellent restaurants!

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Thank Kathleen D
Lake Macquarie, Australia
Reviewed 21 April 2016

We were here as speakers at a recent conference. The staff did not know who we were - and they were so helpful - to each and ever person who walked through their door. They could not do enough to make sure that every body had what they needed. The cleaning ladies were more than helpful and friendly and I...

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Helpful?
Thank Meredith95
Paul I, General Manager at Hotel Ashburton, responded to this review

Hi Thank you for posting your feedback regarding your recent stay with us. We work hard to provide the best service possible, so it is very rewarding to read your comments. I will pass them onto your staff. We are gradually working through the hotel refurbishing rooms, this will help to improve the room lighting. Thanks again for your positive...

Invercargill, New Zealand
Reviewed 18 April 2016

We ate in the restaurant the other night. Food was amazing. Service was outstanding, we had this lovely waitress by the name of Julia and she made us feel very welcome. My partner had the duck and I had the chicken. 5 star service. 5 star food. would definitely return.

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Helpful?
Thank Susan F
Paul I, General Manager at Hotel Ashburton, responded to this review

Hi Thank you for posting your feedback on your recent dinning experience in Hotel Ashburton Clearwater restaurant. I will certainly pass your comments onto Julia and the chef. Our new autumn menu is very popular with a stunning selection of dishes and flavors. We are also running a monthly "theme night' highlighting a food selection from a different country each...

Leeds, United Kingdom
Reviewed 5 April 2016

We only stayed one night but our room was large and clean and the buffet evening meal was good. The hotel felt dated but was in a good state of repair, if a little stark. There is an outside pool which looked clean but is cold ! Reminds me of highland hotels in remote locations !

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Helpful?
Thank Ian P
Paul I, General Manager at Hotel Ashburton, responded to this review

Hi Thank you for posting your feedback on your recent stay at Hotel Ashburton. Over the last four years we have been refurbishing the hotel, this is an on going process. I am pleased your stay with us was an enjoyable one. I hope you had a chance to walk around our extensive gardens while you were here. Kind regards...

Perth, Australia
Reviewed 30 March 2016 via mobile

We stayed on March 17th on our way to Dunedin. The room was clean and quiet beds comfy warm and clean. The outdoor area was great to relax in and well maintained. We will recommend to friends and family as the price and stay was great. Check in was smooth and wifi was great ticks all the boxes for us.

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Helpful?
Thank Freebirdperth
Paul I, General Manager at Hotel Ashburton, responded to this review

Hi Thank you for posting your feedback regarding your recent stay at Hotel Ashburton. It is great to read you enjoyed your stay with us and everything met your expectations, I will pass your comments onto our staff. I look forward to you returning to the hotel in the future. Kind regards Paul

wellington
Reviewed 26 March 2016 via mobile

Very disappointing stay - at check in our room wasn't ready and so the receptionist passed us over and started serving the next person while we stood there after a 4 hour journey with a baby and a toddler. I had to interrupt to suggest they take my mobile and call us when it was ready. On check in the...

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Helpful?
Thank WellingtonKiwi77
Paul I, General Manager at Hotel Ashburton, responded to this review

Hi Thank you for posting your comments regarding your recent stay at our hotel. I was concerned when I read your comments as this is not the usual feedback we receive. If you are would like to contact me directly, I would welcome the opportunity to discuss this with you. Kind regards

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Hotel Ashburton

Address: 11-35 Racecourse Road | PO Box 70, Ashburton, New Zealand
Region: New Zealand > South Island > Canterbury Region > Ashburton
Price Range: $93 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Ashburton 3.5*
Number of rooms: 55
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Questions & Answers

Questions? Get answers from Hotel Ashburton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the lawn on the southern side are nice.”
 of 5 bubbles PerryB137, 23 Aug 2016 | Read review
“Ask if one of the newly renovated rooms are available. They are much, much nicer.”
 of 5 bubbles Lelonline, 20 Jul 2016 | Read review
“ask for a room with a modernised bathroom and no smell of cigarettes.”
 of 5 bubbles TravellerConference, 8 Jun 2016 | Read review
“Just ask for a good bed.”
 of 5 bubbles kathleend536, 27 Apr 2016 | Read review
“very long passages to navigate - let hotel staff know if you need to be close to facilities like dining room”
 of 5 bubbles Meredith95, 21 Apr 2016 | Read review
5 of 5