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Emirates Springs Hotel Apartments

Traveller (15)
Room & Suite (20)
Traveller (15)
Room & Suite (20)
Dining (4)
Free Parking
Non-Smoking Hotel
Airport Transportation
Room Service
3 Star accommodation
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abu dhabi
Reviewed 27 Dec. 2017
We have stayed at this hotel apartment before but this time there were some issues. It has definitely gone downhill since we stayed there before, or maybe our particular apartment this time has had particularly heavy usage and no refurbishment. Everything just looks a bit tatty and grubby. One thing that always puts me off is the sight of curtains sagging because of missing hooks, or hooks have come out of the rail, and I think in all three rooms this was the case.

The kitchen was strange - there was an electric stove in the corner, which seemed to be out of action. There was a gas stove shoved against one wall with the gas bottle next to it. Hanging next to the gas bottle were bare electric wires from the defunct electric cooker. I am assuming these were not live, but didn't want to try - and it did look like a safety hazard (small kids touching them?). Also the socket where the microwave and kettle should be plugged in, was practically hanging off the wall. I had to call maintenance because the kettle was not working, and when he brought a replacement, pointed this out, but nothing was done.

The bath in the ensuite was unusable because there was a plumbing problem, in that when you turned on the bath taps, there was a leak from the taps and the water ran along the bath shelf and on to the floor. So all three of us ended up sharing the other bathroom. (this was mentioned to reception, but nothing done). Even more of an issue was that if you wanted a bath (which two of us prefer) there was only about 6 inches of hot water before it ran cold.

Other issues were, no one came to service the apartment the first day, and I don't think anyone would have done the second day had I not asked. I ended up leaving the trash can outside the door. There were no tea or coffee sachets which one comes to expect these days. Also the bathroom minis were minimal - shampoo and soap. Kitchen utensils minimal but just about adequate. We could not turn the ac in the living room off. There is only a tv in the living room, not bedrooms. You have to pay for wifi, and connection is unreliable.

I could go on about other minor issues but suffice to say no one should stay there who is overly fussy about decor, cleanliness and health and safety.

On the plus side, the main bedroom was pleasant even though bedside lamps would have been welcome (you can't read in bed and have to get up to turn off the light). The apartment is very spacious and well located in the city centre, so you can walk to local grocery stores in a couple of minutes, and it is very easy to get a taxi. It is very convenient to be able to eat your own food at a dining table and so you can save money by not always having to eat in restaurants. It is probably the cheapest place to stay in Fujairah if there are more than two adults. There is a pool, though this time we did not use it, so can't comment on the state.

It is such a pity that they don't smarten this hotel up, as it has great potential.

I have rated it 'average' rather than 'poor' because of the size, location and price.
Thank dupeyabu
Hajar M
Reviewed 6 Jul. 2017via mobile
The worst hotel i see in my life the receptionist was very rude and the rooms are very hot they don't turn on the ac until the customer do the check in the smell is very bad it Doesn't worth the 300 aed that we payed its really the worst hotel ever I will complain also In the authority service cause this is not a hotel no room service no badsheet I'm very upset 😭😭
1 Thank Hajar M
Marcela H
Prague, Czech Republic
Reviewed 23 Jan. 2017
We spent a week in this hotel. The equipment and furniture was a bit worn, but the rooms were big and comfortable. The staff were really friendly, there is a possibility of hiring a hotel car with driver. In each apparment there is an air condition unit. In the surroundings there are many good restaurants with reasonable prices. Mealsl are very good and fresh.
Thank Marcela H
Seattle, Washington
Reviewed 27 Aug. 2016via mobile
The staff isn't very helpful or don't know anything about fujairah. We rented a 2 bedroom apartment - the A/C in one of the bedrooms didn't work, there was no hot water in the bathroom only hot water in the kitchen sink, the toaster and stove didn't work, the TV didn't work and the buildingmanager didn't pay the bill so there was no wifi even though I paid for wifi. I was initially told there was a problem with the Internet provider and then the next day the front desk told me they haven't paid their bill - I'm not sure why I was lied to. We couldn't use the pool because they were doing renovations around the pool, every time we tried to swim the workers would stop work and stare at us - it was a very uncomfortable situation.
2 Thank TravellingHK
Siddharth K
Reviewed 5 Jul. 2016
First off, I was a little scared after reading some of the reviews here and even considered cancelling my booking at one point. But glad I didnt. Maybe it was just our room but it was really nice! Clean, modern and huge. The kitchen was well equipped, we had a decent view from the balcony, Good and fast Wifi (albeit paid - fairly standard in this part), friendly staff and housekeeping, parking space right in front and close proximity to all the major attractions in Fujairah (you can actually walk to most of them assuming the weather is tolerable). The establishment had two restaurants on the top floors which were also really good.
3 Thank Siddharth K
Hotel class
Hotel Amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Airport Transportation
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Breakfast included
Free High Speed Internet (WiFi)
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
USD 179 - USD 268 (Based on Average Rates for a Standard Room)
United Arab Emirates > Emirate of Fujairah > Fujairah
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
USD 179 - USD 268 (Based on Average Rates for a Standard Room)
United Arab Emirates > Emirate of Fujairah > Fujairah
Traveller (15)
Room & Suite (20)
Dining (4)
Pool & Beach (1)
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Questions & Answers
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Room Tips
"High floor is better."
27 Dec. 2017
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"Any room is good"
23 Jan. 2017
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"Get a really big room"
19 Apr. 2015
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"Away from the mosque and the busy road."
15 Jun. 2014
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