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Chau Long Sapa Hotel

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Chau Long Sapa Hotel
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545 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

Great breakfast with views that are incredible. For a lower star hotel this place is amazing value. Lovely staff. There's a place to shower from trekking if you are coming and going at hours that don't work in with a typical check in or check out time. The staff safely stores your things so you can go off trekking on... More 

Helpful?
Thank Christoandchristycat
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Beautiful mountain view from our window is amazing with mountain, clouds. service was excellent and staff always counteous and nice. The breakfast good. The location of this hotel is also very good, there are many place to see and it is easy to get to restaurants, bars, market. Future stay here again.

Helpful?
Thank Judy0612_23
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

Excellent location and beautiful view. The free breakfast was excellent and best of all the staff went above and beyond with everything. They even cleaned our very muddy shoes at no charge.I really like the rooms, it was very comfortable and big. The staff was always very friendly and helpful.

Helpful?
Thank Soline l
Bury St Edmunds, United Kingdom
Level Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago via mobile

We are on long tour of Indo China arranged by Trailfinders and were looking forward to our stay in the "charming mountain town of Sapa" as one of the highlights. Nowhere else in Vietnam was it quite so clear that tourists are the goose that lays the golden egg. The town itself is ugly, crowded and dirty and worst of... More 

Helpful?
1 Thank Joanne K
Little Canfield, United Kingdom
Level Contributor
360 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 2 weeks ago via mobile

Set in the centre of town this hotel is well positioned for all Sapa has to offer. It's a bit dated and would benefit from a bit of a refurb but we found our room clean and comfortable. On two occasions we had some food in the evening. The restaurant was empty but the staff were attentive and helpful in... More 

Helpful?
Thank joanandmatt
Nguyen T, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Joanandmatt Thank you for staying with us, on behalf of Chau Long Sapa Hotel I would like to express our sincerely thanks for your feedback. We will try with our best to improve the services and facilities to up your expectation Once again, thanks for your nice experiences on Chau Long Sapa Hotel and we look forward to welcomes... More 

Bury St Edmunds, United Kingdom
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago via mobile

A good location - yes, but for the fact that most of Sapa is a large construction project and will be for years to come. Several of them very close by and with work starting at around 4.30 am, its early to rise. Apart from the lobby manager staff, who tried to put things right with our room (problems other... More 

Helpful?
Thank Stephen109
Nguyen T, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Stephen109 Thank you for staying with us, on behalf of Chau Long Sapa Hotel Thank you very much for taking time to tell us about your experience at Chau Long sapa hotel I. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies for the any inconvenience caused during your... More 

Sainte-Anne, Guadeloupe
1 review
Reviewed 4 weeks ago

I had a nice stay here. From the front of the hotel is so impressive with a nice lobby and staff very kind and skilled. It is really impressive when we get to the room which was a beautiful mountain view from our window is amazing with moutain, clouds... The location of this hotel is also very good, there are... More 

Helpful?
Thank Julie M
Nguyen T, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Julie M On behalf of Chaulong Sapa hotel, I would like to express our sincerely thanks for your stays with us and your wonderful experience here. I am happy to hear that you enjoyed the room and our service, facilities and staff as well. We are proud of being one of the hotels in Sapa with the most beautiful... More 

Hanoi
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 October 2016

From the front of the hotel is not so impressive with an average lobby, but staffs are very friendly. It is really impressive when we get to the room; a mountain view from our window is amazing with moutain, clouds... The location of this hotel is also very good, easy to get to restaurants, bars, market...

Helpful?
Thank Alyssa L
Nguyen T, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Alyssa L Thank you for choosing to stay with us at Chau Long Sapa hotel on your recent visit to Sapa village and for taking the time to share your experience with us. We are happy to know that you had a pleasant stay with us. I will share your comments with our team and I am sure that... More 

Durham, United Kingdom
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 9 October 2016

We enjoyed our two nights stay. The room was spacious and clean but the bathrooms need refurbishing and cleaner shower curtains. There is mould in the drains and the basin was loose and shaky. In general it is a good hotel with amazing views to the gorgeous mountains of Sapa from both the rooms and the restaurant. The staff at... More 

Helpful?
1 Thank adriadri_10
Nguyen T, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Adriadri_10 Thank you for choosing to stay with us at Chau Long Sapa hotel on your recent visit to Sapa village and for taking the time to share your experience about Chau Long Hotel and We are happy to know that you had a pleasant stay with us. I will share your comments with our team and I am... More 

Interlaken, Switzerland
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 October 2016 via mobile

Unfortunately we were left slightly underwhelmed by Chau Long after our three night stay. The waiting room, while a helpful initiative, was actually really filthy. The idea of having an area to wait and refresh if arriving before check in time, in essence, is a great idea. But not if the room is dirty. The showers were disgusting, hair in... More 

Helpful?
1 Thank Grace G
Nguyen T, Front Office Manager at Chau Long Sapa Hotel, responded to this review

Dear Grace G Thank you very much for taking time to write a review on tripadvisor comunity . Please allow me to express my sincerest apology for the unfortunate incidents that happened during your stay with us. We would like to thank you for your feedback, and please be informed that we take your comment very seriously and will take... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Chau Long Sapa Hotel 2 is still the best location in Sapa, thus all the rooms freshly renovated (new floor + beds + flat TV) you will have a breathtaking view to the mountains and Muong Hoa Valley on your private balcony. The hotel offers free Internet facilities for its guests and also have the best tours and trekkings in Sapa area with local guides. Come see by yourself and experience the difference. ... more   less 

Additional Information about Chau Long Sapa Hotel

Address: 24 Dong Loi Street, Sapa 21000, Vietnam
Region: Vietnam > Lao Cai Province > Sapa
Price Range: $31 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chau Long Sapa Hotel 3.5*
Number of rooms: 100
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Also Known As:
Chau Long Hotel Sapa
Chau Long Sapa
Hotel Style:
#8 Spa Hotel in Sapa
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Questions & Answers

Here's what travellers have asked, with answers from Chau Long Sapa Hotel staff and other travellers.
3 questions
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Questions? Get answers from Chau Long Sapa Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors 6 th”
 of 5 bubbles welshlassSydney, 10 Sep 2016 | Read review
“Ask for a room with a view and not upstairs.”
 of 5 bubbles T5848UMjohnc, 5 Jun 2016 | Read review
“Our room overlooked the valley, with uninterrupted views. A must if you are staying here.”
 of 5 bubbles 720kerrieh, 20 May 2016 | Read review
“Chau Long 2 has the better views”
 of 5 bubbles janeta302, 4 Apr 2016 | Read review
“Don't bother”
 of 5 bubbles 330shellyj, 27 Mar 2016 | Read review
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