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Victoria Sapa Resort and Spa

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#7 of 64 Hotels in Sapa
Certificate of Excellence
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Victoria Sapa Resort and Spa
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1,101 Reviews from our TripAdvisor Community

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There are newer reviews for Victoria Sapa Resort and Spa
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Showing 806: English reviews
Newcastle, Australia
Reviewed 2 weeks ago

Stayed here for 2 nights while visiting Sapa. Fantastic hotel and great facilities. The grounds, pool, gym, sauna etc are all fantastic. Good bar and dining area and lovely open fire in the cold months. Staff were fantastic and the tour desk was great in helping organise local treks in the valley. Organised transport to and from the train station...

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Thank Granules2013
Reviewed 2 weeks ago via mobile

Excellent service from start to finish. With helping for our return travel to Hanoi and being impeccable accommodating during our stay I would highly recommend the Victoria. Breakfast was satisfying with plenty of options. Staff helping with all requests. If you want to have an easy stay in sapa this is the place to come.

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Thank Samuel N
Hod Hasharon, Israel
Reviewed 3 weeks ago

best place to stay in sapa!!! the view from the hotel is very nice. the breakfast was good. but if the temperature is very low ask for a heater. we recommend this hotel if you like the old style hotel.

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Thank Avisarp
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Avisarp, Thank you very much for choosing Victoria Sapa Resort and Spa and for taking the time to post your great review. It is always encouraging for us to learn that our guests are satisfied with our services, also we are very glad that you enjoyed our international breakfast buffet and mountain view from your room. Your feedback is...

Edinburgh, United Kingdom
Reviewed 3 weeks ago via mobile

Unless you're in the backpacking price category this is the best place to stay in Sapa. We. Stayed over Tet - Vietnamese New Year - which meant the hotel was almost empty, but filled quickly as we left. A very welcoming hotel with comfortable rooms, good restaurant, enthusiastic staff. Our room was not warm enough as the temperature when we...

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Thank NialO58
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear NialO58, Thank you for taking time to share your kind review of your recent stay at Victoria Sapa Resort and Spa. We are so glad to hear that you enjoyed your accommodations, as well as meals in our Ta Van Restaurant. It is always encouraging for us to learn that our guests are satisfied with our services as it...

Seattle, Washington
Reviewed 4 weeks ago

Admittedly it was several years ago when we stayed here but this hotel and Sapa were on the highlights of our trip. We still think about it. We are planning another trip next year and if we go to Sapa will stay here again. The hotel reminded me of a lodge in the Swiss Alps or American Rockies. The rooms...

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Thank Tom A
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Tom A, Thank you very much for leaving a comprehensive review about your stay and being one of our valued loyal Victoria guests. We are delighted to hear that you enjoyed our classic Victoria Express Train experience including also value our hotel and cordial staff. We will definitely extend your kind compliments to our team members. It is always...

Florida City, Florida
Reviewed 4 weeks ago

Shocking in all areas. Check in was slow and we waited for 40 min for our luggage to arrive to our room. The rooms are dirty, musty and old. Staff is friendly but struggle with English. Food and beverage department is the biggest shock. Terrible breakfast, food during lunch and dinner is very poor. Poor quality food and waited long...

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1Thank traveldavis
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear traveldavis, Thank you for taking the time to share your review with us. We truly regret to read your dissatisfaction and would like to sincerely apologise for any inconvenience you may experience. While the majority of our guests found that our resort provides excellent services and facilities with the reputation in hospitality for many years in Sapa area, we...

Phuket, Thailand
Reviewed 4 weeks ago via mobile

Excellent rooms with newly renovated bathroom. Nice hot showers. The restaurant offered an exceptional breakfast that is included in the price of your room. There is so much variety of foods for all tastes, both Vietnamese and European foods. Excellent cappuccino, lattes and espresso made with Lavazza Italian coffee. The Chef offered to make us a special seafood pasta dish...

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Thank Freelifeontheroad
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Freelifeontheroad, We would like to thank you for choosing to stay with Victoria Sapa Resort & Spa during your recent visit to Vietnam and for sharing your appreciation on on-line travel community. We are delighted to learn that you had an enjoyable stay with us and particularly value our hotel. It was certainly a pleasure for us to be...

California
Reviewed 4 weeks ago

We stayed at the Victoria Hotel for three nights and couldn't have been more please with all aspects of this hotel. As I write this review we've been in Vietnam for over three weeks and this hotel was one of our favorites. The restaurant is exceptional and their complimentary breakfast the best so far, stock full of wonderful breads and...

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Thank Paperman50
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Paperman50, We would like to thank you for taking the time to share your Victoria experience following your recent visit at Victoria Sapa Resort & Spa. We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. Your comments on the service provided by our...

Kingston-upon-Hull, United Kingdom
Reviewed 19 January 2017

Great Hotel views from the rooms are stunning Excellant breakfast. Very close to Sapa town centre and Lake Wine expensive. Very friendly service Very good venue for exploring the area around Sapa Very good hot water for bath or shower

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Thank 952christopherr
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear 952christopherr, Thank you for taking time to share your great review of Victoria Sapa Resort and Spa. We are pleased that you had a comfortable stay having the proximity to the centre of Sapa to your convenience. Our team will certainly be elated to receive your compliments for their warm hospitality during your stay. We are so glad to...

Melbourne, Australia
Reviewed 18 January 2017 via mobile

Our 2 day stay was pleasant with moments of disappointment. The rooms are quaint with nice local touches, although mist and cloud cover obscured any views available. Buffet breakfast was adequate with a nice selection of fresh prepared hot options. The pool and facilities are up a hill via a walk or golf cart trip so not very convenient for...

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Thank Rhett D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Victoria Sapa Resort and Spa is unique 4 star with international standard, is located in one of the most beautiful and unspoiled locations of Northern Vietnam, (1,600 m), 380 km Northwest of Hanoi, among the highest peak Fan Si Pan (3,143 m), 38 km from Chinese border and 34 km from Lao Cai railway station. The Victoria Sapa Hotel is reachable by Victoria Express Train, which departs 6 times a week from Hanoi to Lao Cai and Laocai to Hanoi. In December 2015 the Luxury Victoria Coach will be launched from Hanoi to Laocai with 6 trips/week. ... more   less 

Additional Information about Victoria Sapa Resort and Spa

Address: Xuan Vien Street, Sapa 84, Vietnam
Region: Vietnam > Lao Cai Province > Sapa
Price Range: $156 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Victoria Sapa Resort and Spa 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Victoria Sapa Hotel Sapa
Victoria Hotel Sapa
Sapa Victoria Hotel
Hotel Style:
#4 Romantic Hotel in Sapa
#4 Spa Hotel in Sapa
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Questions & Answers

Here's what travellers have asked, with answers from Victoria Sapa Resort and Spa staff and other travellers.
13 questions
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Questions? Get answers from Victoria Sapa Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Everything goes”
 of 5 bubbles katharinas82, 15 Feb 2017 | Read review
“Ask for room overlooking lake and Sapa town”
 of 5 bubbles 952christopherr, 18 Jan 2017 | Read review
“We had a garden view with a balcony -- very nice.”
 of 5 bubbles JMB-NLY, 15 Jan 2017 | Read review
“Higher rooms will have better views.”
 of 5 bubbles bayfieldbelle, 11 Jan 2017 | Read review
“Choose a room on the second floor, courtyard view”
 of 5 bubbles Sabbrina, 30 Dec 2016 | Read review
5 of 5