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Sapa Luxury Hotel

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#18 of 67 Hotels in Sapa
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1 room 2 adults 0 children
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Sapa Luxury Hotel
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496 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Hanoi, Vietnam
Reviewed 4 December 2012

Good hotel for the price, good choice of breakfast (bread with omelette + butter and jam or pancake or noodle soup) with fresh fruit juice and fruits. I even received a bottle of wine at my arrival (no idea if they give one to everyone?) and they provided a bottle of water for the return journey. Very friendly staff. The...

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Helpful?
Thank fw72
sapaluxuryhotel, Guest Relations Manager at Sapa Luxury Hotel, responded to this review

Dear Guests, It is such a delight to read our guests' satisfaction. I thank you for your kind words regarding our service. Thank you as well to let other Tripadvisor travellers know about your experience at Sapa Luxury Hotel. Your satisfaction is our utmost reward. The management and staff of the hotel would like to take this opportunity to once...

Kuala Lumpur, Malaysia
Reviewed 29 November 2012

We spent only one night at Sapa Luxury Hotel. We had been given a free upgrade to a deluxe room (room on the top floor with shared balcony and a great view). The room was large and clean and comfortable. The manager was very attentive and friendly. Breakfast was perfectly adequate to start the day and everyone treated us extremely...

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1Thank hui1552004
sapaluxuryhotel, Guest Relations Manager at Sapa Luxury Hotel, responded to this review

Dear Hui Hui, It was a great pleasure welcoming you at Sapa Luxury Hotel. I thank you for your kind feedback and your special mention of our beautiful guest room (you got the preferential policies of our hotel - Upgraded from Standard room up Deluxe room due to you booked the tours with us), nice breakfast and central location. I...

Colombo
Reviewed 28 November 2012

the rooms were comfortable had a PC in there as well. great hot shower very wecome after a good hike !. my one gripe was the staff their helpfullness seamed quite fake to be honest ( personal openion). there are great restraunts all along the same road so nice place to stay. would recomend to all.

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Helpful?
Thank Nasser H
sapaluxuryhotel, Guest Relations Manager at Sapa Luxury Hotel, responded to this review

Dear Nasser H, Thank you very much for taking time to writen a positive review for our property. Also thank you as well to let other Tripadvisor travellers know about your experience at Sapa Luxury Hotel. Your satisfaction is our utmost reward. We had staff meetings but could not find any reason why we had to fake treated you like...

Perth, Australia
Reviewed 17 November 2012

Chose this based on TA reviews and was pretty disappointed. Not sure how it's got number one rating. Arrived with others off the 530 train from Hanoi, was squished into a shuttle bus for an hour and arrived at hotel to be told there were no early check ins today. That's okay I understand they're subject to availability but to...

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2Thank Mary_Ged
sapaluxuryhotel, Manager at Sapa Luxury Hotel, responded to this review

Dear Mary Ashe and Readers, We are hotel' management of Sapa Luxury Hotel, we are really sorry for any inconvenience caused with Mary Ashe but we would like to let the readers on Tripavisor know the both side. When you arrive in hotel, you were offered an welcome drink and explained the room was not already due to the night...

Melbourne, Australia
Reviewed 15 November 2012

This is a great family run boutique hotel in the heart of Sapa. Dont expect the luxury of a big city five star, but this hotel has everything you need. The service from Chinh and his family was exceptional. All the arrangements were done by email and ran like clockwork. They picked us up from the train in Loi cai...

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2Thank Redi4anotheradventur
sapaluxuryhotel, Guest Relations Manager at Sapa Luxury Hotel, responded to this review

Dear Guest, It was a great pleasure welcoming you at Sapa Luxury Hotel. I thank you for your kind feedback and your special mention of our beautiful guest room, nice breakfast and central location. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as...

brisbane australia
Reviewed 5 November 2012

We spent only one night at Sapa Luxury Hotel, and while it is not what I can in all honesty call luxurious, for the price it is an excellent find. We had a room on the top floor with shared balcony (with one other room) and a great view. The room was large and clean and comfortable and the manager...

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1Thank ozteddy
Melbourne, Australia
Reviewed 29 October 2012

We stayed here in October and had a great room on the fourth floor with fantastic views and a huge shared balcony. The staff 001 and particularly 007 went out of their way to assist us. We were given a half bottle of wine on arrival and early check-in. The hotel organised our two day trek with a very lovely...

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1Thank FrannieMelbourne
Duong Truc Long L, Guest Relations Manager at Sapa Luxury Hotel, responded to this review

Dear Guests, It is such a delight to read our guests' satisfaction. I thank you for your kind words regarding our service. Due to you booked the tour product with us therefore we had to gave you some thing as a small award for you. Thank you as well to let other Tripadvisor travellers know about your experience at Sapa...

Orange County, CA
Reviewed 28 October 2012

We used this hotel to shower and store our luggage during our brief one day stay in Sapa. The location was perfect, just down the street from a market and close to everything. The staff was very responsive to our every need. We arrived very early from the train in Lao Cai and the room was ready. Breakfast was good....

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Thank Jenny E
Duong Truc Long L, Guest Relations Manager at Sapa Luxury Hotel, responded to this review

Dear Guest, We are a professional tour organizer in Sapa, if you book tours with us, you will have a chance to get preferential policies of our hotel such as: Special free upgrade the room from standard to deluxe or deluxe to VIP room, if that rooms are available. Free shower before or after the trip Free store luggage during...

Singapore, Singapore
Reviewed 27 October 2012

Staff treated us to very warm welcome after a long overnight train journey. We were upgraded to the VIP rooms after booking the mountain package with them. It was definitely worth climbing to the very top floor to our rooms as the views were stunning. We had a private balcony to enjoy overlooking Sapa's mountains and parts of the little...

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Helpful?
Thank isha65
Duong Truc Long L, Guest Relations Manager at Sapa Luxury Hotel, responded to this review

Dear Guest! Warm greetings from Sapa Luxury hotel! Thank you for taking time to share your experience on Tripadvisor. We are delighted that you had pleasant stay and will pass on your kind words to the team as it will certainly motivate our staffs to keep up their good work. We appreciate your comments and hope to have an opportunity...

London, United Kingdom
Reviewed 25 October 2012

Stayed here for 3 nights in Oct 2012. Rooms are clean and comfortable. We stayed in a delux room on the 4th floor - very spacious. Breakfast is OK - limited choice, but freshly prepared. Staff are known by numbers rather than by name. No 7 main contact on reception was very helpful in terms of arranging guided tours and...

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Helpful?
Thank Chris B
Duong Truc Long L, Guest Relations Manager at Sapa Luxury Hotel, responded to this review

Dear Guest, Warmest Greetings from Sapa Luxury Hotel! Thank you to let other Tripadvisor travellers know about your experience at Sapa Luxury Hotel. We transmitted your compliments to our management and staff of the hotel and we would like to take this opportunity to once again thank you for your whole-heartedly support . Please contact us through the Website or...

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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Familial hotel with luxury rooms and friendly staff in the magic atmosphere of Sapa. We will try the best to make you sactifaction ... more   less 

Additional Information about Sapa Luxury Hotel

Address: 036 Fansipang, Sapa 84-20, Vietnam
Region: Vietnam > Lao Cai Province > Sapa
Price Range: $33 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sapa Luxury Hotel 2*
Number of rooms: 18
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Questions & Answers

Here's what travellers have asked, with answers from Sapa Luxury Hotel staff and other travellers.
3 questions
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Tel Aviv, Israel
over a year ago

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Questions? Get answers from Sapa Luxury Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside rooms are quiet; view rooms have spectacular views!”
dukefan1965, 19 Mar 2017 | Read review
“Up hade to roof top for great views.”
477debu, 20 May 2016 | Read review
“Beware of fraud, don't deal with the local directly”
charlotten809, 15 May 2016 | Read review
“Mountain view room is a must, although I'm not sure how much view is enjoyed by rooms on third floor or lower”
OdysseanTravel, 9 May 2016 | Read review
“Choose a room with a balcony.”
293narellee, 27 Apr 2016 | Read review
5 of 5