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BEST WESTERN PLUS Landing Hotel

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346 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Reviewed 7 January 2016

Everything was very clean and well kept. Service was excellent: front desk, restaurants, shuttle, and cleaning staff. Especially liked the free shuttle anywhere within city limits (granted Ketchikan isn't that big, but it is long and 2mi to get downtown).

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Helpful?
Thank John R
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear John R: We are happy to hear that you found our facility clean and the service excellent. The shuttle is very much appreciated by many of our guests and is nice to hear that you made use of it to reach the places you needed to visit in Ketchikan. Thank you for your review. We do hope to see...

Seattle, Washington
Reviewed 7 January 2016

This hotel is located close to the airport ferry and across the street from the state ferry dock. About a mile from downtown where the tourist flock. Clean and comfortable with a GREAT diner and a decent restaurant / bar.

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Helpful?
Thank Bruce B
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Bruce B: We appreciate your comments about our facility. We do have a great location close to the the airport ferry and the state ferry docks. Also, with our complimentary shuttle service we are only a short trip to the downtown area where all the tourist activity is. We do pride ourselves in spacious, clean rooms and are happy...

Thorne Bay
Reviewed 18 December 2015

Linda Peters and Mylene are always very helpful. They go above and beyond each time we stay at the Landing in Ketchikan, Alaska. Staff does a great job keeping the rooms clean and well stocked. The rooms are spacious and come with a fridge, coffee & coffee maker and speedy wi-fi service. The Best Western Plus Landing Hotel is hard...

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Helpful?
Thank Bailey W
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Thank you for your comments concerning our helpfulness. We appreciate your taking the time to review our property on Tripadvisor. We are happy to hear that you enjoyed your stay and the amenities we offered with the coffee maker and coffee. All our rooms have the fridge as well along with a microwave. We do hope you will visit Ketchikan...

Craig, Alaska
Reviewed 6 December 2015

Large clean room, helpful staff. Dinner at Jeremias was excellent. Comfortable beds good night sleep to have a wonderful breakfast at Landing and a full day shopping. The best thing about t he best western is it is close to ferry a n d airport and float planes and right in the middle of great shopping area.I always stay at...

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Helpful?
Thank Lynnette L
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Lynnette L: We appreciate your comments and your patronage. Thank you for making the BEST WESTERN PLUS Landing your place to stay in Ketchikan. It is definitely the perfect place to land (close to the AK Marine Hwy ferry terminal and the airport ferry terminal) Also, our shuttle service helps you for easy access to that shopping. We look...

Ketchikan, Alaska
Reviewed 4 December 2015

The Best Western Landing hotel is second to none. Customer service is always top notch and you will want for nothing when staying here. Staying in the newer section is the way to go. My room is always clean and I enjoy the free internet.

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Helpful?
Thank ryan r
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear ryan r: Thank you for completing the review on line. We greatly appreciate your kind words. We hope to make your stay as comfortable as possible and make you feel like you are at home. So, our guests should not want for anything more if we have done our job right. Hopefully, you will be back to see us...

Reviewed 24 November 2015

I enjoyed my stay at this hotel. It was comfortable and quiet! I didnt get to have breakfast for the nights I have stayed there, but I did check out the bar. :) At check out, a front desk girl by the name of Mylene ( I might have spelled her name wrong) was very helpful! Wonderful staff! Room was...

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Helpful?
Thank Lena F
Irving, Texas
Reviewed 21 November 2015

I stayed here one night while in transit to Petersburg to start a cruise. They will pick you up at the "ferry terminal" - basically just a couple of little buildings where the ferry lands from the airport. The hotel van will also take you to WalMart. You can walk to the main part of Ketchikan from this hotel, although...

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Thank MLWTex
Anchorage, Alaska
Reviewed 20 November 2015

Reliable stay even during heavy on-going events in town. Convenient to client and airport/ferry. Food is always good and service excellent. Wi-Fi is convenient and accessible though slow at times. Always my choice of stay in Ketchikan.

Review collected in partnership with Best Western
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Thank AleutSvenska
Craig, Alaska, United States
Reviewed 9 November 2015

The Best Western Landing is the BEST hotel in Ketchikan! The biggest part of that is due to a wonderful and oh, so helpful staff! And of course, a very comfy room and bed. Great workout facility. Van rides to and from downtown are appreciated! Need I say more? Look no more. The Landing really is the best in all...

Review collected in partnership with Best Western
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Helpful?
Thank Sheila J
Anchorage, Alaska
Reviewed 7 November 2015

I try to stay at the Landing every time I come to Ketchikan. I come to Ketchikan for business 2 or 3 times a year. The hotel and staff are wonderful with a real attention to detail. The restaurant is great. All the amenities are top shelf. Happy Traveler Terry

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Thank Terry W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
With 107 rooms and suites, this beautiful hotel is your first stop traveling via Alaska Airlines, Alaska Marine Highway or the Inter Island Ferry. The BEST WESTERN PLUS Landing also houses the two most popular local restaurants in Ketchikan. The extremely busy Landing Restaurant, open from 6am daily serving breakfast all day, lunch and dinner. Jeremiah's the upstairs pub featuring an open kitchen, casual dining, and is open till late. There is a cozy fireplace, full cocktail service, beers on tap and an outside deck overlooking the Tongass Narrows. The well appointed guest rooms and suites offer everything the discerning guest could need. There is high speed internet and complimentary wireless throughout the property, secure parking, a fitness center, business center, guest laundry, courtesy shuttle service and premium cable TV with HBO. ... more   less 

Additional Information about BEST WESTERN PLUS Landing Hotel

Address: 3434 Tongass Ave, Ketchikan, AK 99901-5633
Region: United States > Alaska > Ketchikan
Price Range: $221 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Landing Hotel 3*
Number of rooms: 107
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Also Known As:
Best Western Ketchikan
Ketchikan Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Landing Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor room a must.”
 of 5 bubbles 250kathyt, 6 Dec 2016 | Read review
“Very popular place to stay make your reservations as soon as you can....”
 of 5 bubbles hilliardl, 18 Oct 2016 | Read review
“Ask for the new section! Rooms are bigger and better”
 of 5 bubbles jh328, 16 Sep 2016 | Read review
“Large Rooms, Comfy Beds”
 of 5 bubbles FinnChick12, 15 Sep 2016 | Read review
“Close to the front desk on the bottom floor as the corridors are long.”
 of 5 bubbles noral526, 25 Aug 2016 | Read review
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