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Four Points by Sheraton Juneau

67 reviews
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Traveller (10)
Room & Suite (17)
Dining (3)
Overview
  • Excellent31%
  • Very good54%
  • Average10%
  • Poor4%
  • Terrible1%
Travellers talk about
“great location”(10 reviews)
“gold belt”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Bar/Lounge
Fitness centre
Wheelchair Access
3.0 Star Hotel
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Offers from Four Points by Sheraton Juneau
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
12 Mar.13 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (67)Write a Review
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21
35
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LanguageEnglish
21
35
7
3
1
Show reviews that mention
All reviewsgreat locationgold beltroom was spaciouswater viewcoffee maker in the roomclose to downtowncentennial hallconcierge deskwalking distance to townhigher floornext morningcable tvfree wifistayed one nightno air conditioningminute walkplace to stay
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21 - 25 of 67 reviews
Reviewed 1 September 2017 via mobile

The hotel is about a 10 min drive from the airport. Cab is needed as there is no shuttle service. Lobby is sleek and modern. I had a mountain view room though it did look out into the backyard of homeowners. My room was clean...More

Thank MrsAMTO
Response from Aimon R, Manager at Four Points by Sheraton JuneauResponded 4 January 2018

Thank you for your review and the positve feedback! I notice that many people remark on the standard room view of our downtown neighborhood, which is unfortunately unalterable. We do offer a water view for a different price point, but for many the price point...More

Reviewed 30 August 2017 via mobile

This hotel is situated right at downtown Juneau yet still a little away from all the tourist shops. Most sightseeings are within walking distance. We got upgraded to a suite because of my status. The room is clean and bed is comfortable. There is no...More

Thank bobster30
Response from Aimon R, Manager at Four Points by Sheraton JuneauResponded 4 January 2018

Thank you for your thorough review, we are very appreciative of the time our guests take to review us. I would like to add that I find all your information accurate and very helpful to other hotel shoppers.

Reviewed 30 August 2017

Stayed for 3 nights in a water view room. The hotel has just been reopened but needs a hard refurbish rather than the soft one it received. There's nothing really to complain about, but nothing to really like either ...its just very "Meh.." Staff not...More

Thank LoneRangerAus
Response from Aimon R, Manager at Four Points by Sheraton JuneauResponded 4 January 2018

Thank you for your very candid and illustrative feedback. I think many hotel shoppers will find your review very helpful, but I would like to add that I am sorry that we did not meet your expectations! Best wishes and thank you for giving us...More

Reviewed 25 August 2017 via mobile

Had heard that the Goldbelt Hotel was remodeling all its rooms, so decided to give it a try. According to their website, the remodeling was done and they have a new fitness center! Turns out that's an aspirational statement - remodeling still underway, and no...More

1  Thank Bruce H
Response from Aimon R, Manager at Four Points by Sheraton JuneauResponded 4 January 2018

Thank you for the time you took to review, we do have a fitness room and it has been open since April 2017, so I am confused as to why you could not access it. I am sorry if you were misled as to the...More

Reviewed 18 August 2017

For Juneau ... this is five star! We were very please with clean, comfortable, accommodating and safe accommodations. We did not hang too much in the rooms other than to sleep and shower...too much else to do. A very nice staff.

1  Thank Brian S
Response from Aimon R, Manager at Four Points by Sheraton JuneauResponded 4 January 2018

Thank you for your positive feedback, any time spent giving us a review is very appreciated!

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Dry Cleaning
Business Centre with Internet Access
Room amenities
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 160 - USD 323 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 160 - USD 323 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (10)
Room & Suite (17)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
epedersen
30 August 2017|
AnswerShow all 5 answers
Response from TravelingJ2014 | Reviewed this property |
I did not notice any renovations on the rooms. The lobby looked a little fresher though
0
Votes
FortWorthEric
3 July 2017|
Answer
Response from Aimon R | Property representative |
There is no shuttle service to/from the hotel, however the city has a bus that runs from airport to the downtown station which is directly next to our hotel of you are looking for less expensive transport at $2 per person... More
0
Votes
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12
Room Tips
"I don't know that there us is a bad room, but you may pay more for an ocean (channel) view than a..."
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"Choose a street facing room if you fancy one."
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"Because of noise, water view rooms may not be worth the extra money"
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"try to get a room with a view of the water."
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