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All reviews great location room facing the harbor staff was extremely nice sports bar restaurant lower states water view room was spacious in town global warming coffee maker in the room front desk staff short walk to downtown centennial hall exercise room open the window fitness center higher floor
Late checkin and mid day checkout. Jumped into shower and found huge swath of hair on shower wall and empty shampoo bottle on rack. Made me wonder if room was cleaned or just straightened and just put a bad feeling
We visited Juneau and stayed at Four Point by Sheraton. Though the hotel is not what you expect hearing the Shereton name, it is the best possible option in Juneau. The rooms and service is excellent. The location of the hotel is such that all...More
3 Thank Shailesh G
Response from Aimon R, General Manager at Four Points by Sheraton JuneauResponded 28 July 2018
Thank you for the time you took to respond as well as the kind words. I was so happy to help you and leaving valuables is a very stressful situation for travelers. We hope to see you again!
Got here at 12:30 AM. Got to my room it either was never made up or someone had stepped away. go back to lobby guy (nice enough) figures out what to do (10 min) then says he is going with me to make sure that...More
I'm actually STILL dealing with this bill and my missing points almost 3 weeks after checking out. The hotel is in a great location and management is fantastic, but the front desk staff really managed to muck up our bill something awful. While I think...More
Staying a week here for both business and fun. A basic hotel, with a basic hotel room. With that said, try and get a bay view, it is the only view. The restaurant/bar attached is not part of the hotel, thus you cannot expense to...More
There is no shuttle service to/from the hotel, however the city has a bus that runs from airport to the downtown station which is directly next to our hotel of you are looking for less expensive transport at $2 per person... More
There is no shuttle service to/from the hotel, however the city has a bus that runs from airport to the downtown station which is directly next to our hotel of you are looking for less expensive transport at $2 per person. Taxi can run upwards of $23 one way.