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The property is okay - liked the kitchen, though it would have been nice to have paper towels and some dish soap. There were some long dark hairs on the walls of the shower/tub. The toilet clogged and we asked for a plunger -- got...More
Good location for airport and the Valley. Nice kitchenette stocked w/ dishes etc. Dishwasher. Staff even washes dishes daily. Always clean. My first choice if I am staying near the valley/airport in Juneau. I've been staying at Frontier Suites for probably 15 years.
Could be great rooms but need refurbishing and freshening up. Very stale and smelly and bed was very uncomfortable. Night shift staff was lovely, day staff was rude and uncaring female, would I go back, no there must be better out there
1 Thank robjens
Response from FrontierManager, Manager at Frontier Suites Airport HotelResponded 12 July 2017
Below Average Comfort,
I'm so very sorry that you were not treated very well. I'm a new manager and I will change thing here at the hotel. I do hope you will try us again I think you will see a difference.
I've stayed here a number of times. The rooms are roomy and I always had a kitchen. I don't know if all rooms have them so ask when you reserve. The staff are courteous, friendly and helpful. Free shuttle is great an on time. the...More
I always stay at Frontier Suites in Juneau when I can. They have full kitchens, and are in a good location. I've stayed there for close to 10 years, and have never had a problem. This is not a chain hotel, and it has an...More
Response from FrontierManager | Property representative |
I'm not sure what room it is that you are looking at. We do have a room that comfortably sleeps 5. This room is called our 'Queen Bunk Suite." This room has a queen bed in a separate bedroom, a pull out queen sized bed in... More
I'm not sure what room it is that you are looking at. We do have a room that comfortably sleeps 5. This room is called our 'Queen Bunk Suite." This room has a queen bed in a separate bedroom, a pull out queen sized bed in the couch, and a lofted twin bed. The "Queen Bunk Suite" is our larger room option. I hope this answers your question. If not were always available! Thank you!
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"Rooms not facing the street would be a better choice."