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Westmark Baranof Hotel

Booking.comUSD 218*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Westmark Baranof Hotel
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408 Reviews from our TripAdvisor Community

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Showing 387: English reviews
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Miami, Florida
Reviewed 4 days ago NEWvia mobile

You shouldn't be expecting a Waldorf Astoria or anything like that and I don't think there is anything like that in the city but this hotel was perfect for me. The best part is the location. Best coffee shop in the city is connected to the hotel. Best shop for winter gear directly across the street. Breakfast cafe also connected...

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Thank GiftedWhenLifted
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you so much for your review. We really have an awesome location in the heart of town, just 3 blocks from the waterfront where all the cruise ships dock and 3 blocks from the State Capitol. And, yes, the Juneau Airport Shuttle meets everyone flight coming and going from the hotel and airport. This new service runs through the...

Anchorage, Alaska
Reviewed 2 weeks ago

I stayed at the Westmark Baranof for four nights and was very pleased. My room was quite nice, but a little small. Be sure to try and get a room on the top few floors as they seem to be bigger and newer than the ones on the lower floors. From outside, it looks like the top floors were added...

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1Thank John H
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for the review here on Trip Advisor. The Baranof Hotel was build back in 1939. Like all hotels from that era, the rooms are smaller as there was no television and the public spaces are larger. This was and still is the gathering area for our guests. In the mid 1960s the owners added the top three floors,...

Seattle, Washington
Reviewed 2 weeks ago via mobile

I visited Juneau last month and I must say it was an amazing experience! The front desk manager Pat makes you feel so welcome and at home. The employees made it their job to make sure I was comfortable and happy. Rooms were clean and very spacious!

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Helpful?
Thank andreaw95959
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for much for your recent review and thank you for recognizing Pat, our Front Office Manager. He does an amazing job here for our guests. I'm happy to hear that the employees made sure your were comfortable and happy! We hope to see you again on your next trip to Juneau

Santa Fe, New Mexico
Reviewed 3 weeks ago

The staff were excellent at making our stay great. They fulfilled our requests, they provided great insight on things to do and when to do them, they made sure our needs were met. The hotel was undergoing a renovation but the staff were very accommodating of insuring the renovation activities did not interfere with our stay.

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Helpful?
Thank jasonssanchez
Steve H, Manager at Westmark Baranof Hotel, responded to this review

I'm so happy to hear that our staff was excellent at making your stay great! I'm glad our employees were informative of things to do here in Juneau. Yes, we are remodeling on of our restaurants here and I'm very glad that this did not interfere with your stay. We sure hope to see you again on your next trip...

Bryant, Arkansas
Reviewed 3 weeks ago

excellent hotel personnel. Friendly and very helpful. The rooms were cleaned everyday and were supplied with whatever we needed for our rooms. The only problem were the staff in the cafe. They were very very slow, and nonchalant to our need to order.

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Helpful?
Thank jberry2210
Steve H, Manager at Westmark Baranof Hotel, responded to this review

We so much enjoyed having the HSFO meeting here at the hotel recently. I'm happy to hear about the excellent hotel personnel, that they were friendly and very helpful. I'm sharing your words here with our Cafe staff. They strive to give great service. Thank you so much for your review.

Reviewed 19 April 2017 via mobile

The staff were very friendly and accommodating. The room was comfortable, but I had some trouble regulating the temperature in the room. The fitness center leaves something to be desired but it was clean in there. The restaurants had great food and the service was exemplary. Definitely would return!!

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Thank Love S
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for your review of our hotel. It's wonderful to hear that our staff isfriendly and accommodating. I have very of our employees. They sincerely want to make sure that we exceed your expectations. We will check on the thermostat in your room immediately. Thank you for letting me know. I also want you to know that our owners...

Eagle River, Alaska
Reviewed 13 April 2017

the staff at the Baranof go above and beyond for their guests. They always try to accommodate you in any way possible. Customer service is what makes a hotel and their service is A#1. I love the newly remodeled rooms and the views are amazing on the higher floors.

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Helpful?
Thank ajmerrick
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you letting me know that all of the employees and staff go above and beyond for our guests. I'm glad you recognize that our service if "A-1)! Yes, we are continually remodeling this awesome hotel that dates back to 1939. By this fall all of our 200 rooms will have new furniture. Thank you for being a loyal customer!

Davos Klosters, Switzerland
Reviewed 11 April 2017

Clean rooms, good location, friendly service, good food and much more. I can recommend the hotel with good conscience. I can recommend Juneau as a holiday destination, as long as one loves nature, hiking, canoe and much more. I was now about 8 times in Juneau, and always at the hotel Baranof.

Review collected in partnership with this hotel
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Thank Davos-Klosters
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for taking the time to review our hotel here on Trip Advisor. Thank you for letting everyone about our clean rooms and good location in our downtown Capital city. Thank you for being a loyal guest here and we look forward to your next stay with us!

Kirkland, Washington
Reviewed 6 April 2017

I made my first trip to Junau and stayed at the Baranoff Hotel. I wanted to share my experience, the hotel was something from another era, with rich woodwork, great happy hour and piano in the lounge. Bella at the Front Desk, had a warm smile and always available to answer questions. I had a suite with a view of...

Review collected in partnership with this hotel
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Helpful?
Thank mikecooley55
Steve H, Manager at Westmark Baranof Hotel, responded to this review

We were so happy to have you as our guest. Thank you for sharing your great experience here and thank you for noting the warm smile and availability of our front desk lead. We look forward to having you as our guest again one day so you can target our dinner menu!

Palm Springs, California
Reviewed 4 April 2017 via mobile

To the amazing staff of; Marianne, Russell, Bella and Morella, and the courteous, kind and professional manager, Pat, thank you all for an amazing stay! The room was perfect! Extremely comfortable and clean and not without an extraordinary view! Perfect all around! Keep up the fantastic work! From your friends; David & Francesca F.

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Helpful?
Thank bellabella2015
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for your review, recognizing several of our employees here at the hotel. We pride ourselves in the customer service that we offer every guest that walks in our door. I'm happy to hear that you enjoyed your room with a view! Juneau sure is a picturesque city with a beautiful landscape. We look forward to seeing you on...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Largest hotel Juneau – Located in the heart of town. - The historic Westmark Baranof Hotel is centrally located in downtown Juneau within walking distance of the Centennial Hall, waterfront, cruise ship docks, shopping, state capitol and government offices. There is complimentary Wi-Fi throughout the hotel. •Convenient Downtown Location•195 Rooms and Suites•Cable TV•Room Service•In-Room Coffee Makers•Channel and Mountain Views•Walk to Historical & Cultural Sites and Cruise Ship Docks•Gold Room Restaurant & Bubble Room Lounge •Banquet/Meeting Rooms•Fitness Center•Free Parking•Free High Speed Wireless Internet available in all Public Areas•Free Internet Access in Lobby for Hotel Guests•Westmark Guest Rewards•Alaska Airlines Mileage Plan•A FEMA Certified Hotel•Smoke Free Environment. ... more   less 

Additional Information about Westmark Baranof Hotel

Address: 127 N Franklin St, Juneau, AK 99801-1222
Region: United States > Alaska > Juneau
Price Range: $162 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westmark Baranof Hotel 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Westmark Baranof Juneau
Westmark Baranof Hotel Juneau, Alaska
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Questions & Answers

Here's what travellers have asked, with answers from Westmark Baranof Hotel staff and other travellers.
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Questions? Get answers from Westmark Baranof Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top two or three floors on the water side.”
JohnH375, 6 May 2017 | Read review
“Corner rooms have views of both mountains and sea”
jasonssanchez, 4 May 2017 | Read review
“The rooms are all good”
Davos-Klosters, 10 Apr 2017 | Read review
“Rooms are small but staff is great. ”
patbN5456GH, 30 Mar 2017 | Read review
“Rooms facing the street are noisy due to traffic and pedestrian activity.”
952lindag, 21 Sep 2016 | Read review
5 of 5
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USD 218* /night
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Prices are for 1 room, 2 adults
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