We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This hotel is in a great location where you may not get lost. We had a rental car delivered here prior to driving South/East and it was a few minutes from the Hwy we needed and easy to find. The hotel offers shuttle to/from airport...More
1 Thank nblapaz
Response from Nmurillo, Director General at Palma Real Hotel & CasinoResponded 1 May 2012
We appreciate your comments, our location allows quick access whenever and safe for most connections from the capital.
We certainly offer free shuttle service from airport-hotel - airport the customers must submit in writing the solicitation only 48 hours before arrival or departure...More
I was going back to Miami and needed a room for one night. I had a taxi already arranged and I ask the front desk to confirm. In error they canceled the taxi. A loss to me of 25 dollar not to mention having to...More
1 Thank gshillaire
Response from Nmurillo, Director General at Palma Real Hotel & CasinoResponded 30 April 2012
The free shuttle service airport-hotel airport, must be coordinated 48 hours before your arrival or departure.
Your transportation info was received and coordinated according to the request, we understood that not being informed about the schedule and policies prior to their arrival.
Barcelo was a wonderful place to stay. Beautiful hotel, clean, great food and close to "downtown". The two bell hops were awesome! They arranged shuttles from coast to coast for us, all day tours and went out of their way to help us as much...More
Response from Nmurillo, Director General at Palma Real Hotel & CasinoResponded 4 April 2012
Thank you for your good comments, are precisely the benefits that our hotel has and we try to improve our care and service provided, we hope to have you as a guest soon, blessings. In did we have part of the staff a...More
We used this hotel at the start and end of our tour. This hotel has a fairly central location, fairly close to a large park. Pleasant reception area with small atrium. Lift access to all floors. The rooms were standard, with regards to size and...More
Response from Nmurillo, Director General at Palma Real Hotel & CasinoResponded 21 March 2012
We appreciate your comment, as you are mentioning our location is very close from downtowm, this allow every customer to walk around the sabana park and workout in the morning before working. Every good comment you have made help us with our staff....More
Stayed recently at this hotel. Two nights.
Arrived late on a Thursday. I was given a room on the first floor along side of the road. The rest of the rooms on both sides of the hall were empty.
Early the next morning was awakened...More