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Taormina Hotel and Casino

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#16 of 85 Hotels in San Jose
Certificate of Excellence
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1 room 2 adults 0 children
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Taormina Hotel and Casino
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349 Reviews from our TripAdvisor Community

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Showing 323: English reviews
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Reviewed yesterday NEWvia mobile

Last night, travel weary after hours on a plane, we arrived at our hotel only to find out that my husband had accidentally left his phone behind in the taxi. The front desk clerk, Jonathan, showed empathy and compassion and went out of his way to call several cab companies to track down our previous taxi driver. At nearly midnight...

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Helpful?
Thank Lynn O
Splendora, Texas
Reviewed 2 days ago NEW

I just returned from a trip to Costa Rica. The last place I stayed was the Taormina. It was by far the best. It is a very well run hotel. The staff without exception was super helpful and friendly. It is in a good location where you can walk to many nice areas, and cabs are cheap. It is not...

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Helpful?
Thank _mjay4travel
Playas del Coco, Costa Rica
Reviewed 1 week ago via mobile

We have stayed here multiple times . There is a good restaurant on premise that is very good . The rooms are nice and the staff is very good. It is a secure property so we feel safe. Avenida Central is a short walk away so it works great for us . We will always come back

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Helpful?
Thank nonrevgringo
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

We would like to thank you for choosing to stay at the Taormina Hotel and Casino and we are pleased to hear you enjoyed your stay with us. We look forward to seeing you again on your next visit San Jose, Costa Rica.

Reviewed 2 weeks ago

Very Professional staff from housekeeping to dining to casino, security officers. no worries. Other hotel guest just as happy. quiet, perfect, secure, upscale location. city park, dining, mass transit and taxi's cheap and readily available. my third stay, cant wait to go back.

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Helpful?
Thank ROBERT A
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

We would like to thank you for choosing to stay at the Taormina Hotel and Casino and are glad to know that you enjoyed your stay with us and the hospitality you received from our staff. We look forward to seeing you again on your next visit to San Jose, Costa Rica.

Reviewed 2 weeks ago via mobile

Everything was perfect! The rooms are big and clean, front desk staff is so helpful specially Viviana, always making our experience there better and better, bar has a nice environment, good drinks and food. It's located in a great spot where you can walk to downtown or find other places easily! We are so coming back to CR again and...

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Helpful?
Thank Pris C
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

Thank you for choosing to stay at the Taormina Hotel and Casino and we are happy to know that you had a great stay with us. We look forward to your next visit with us.

Florida Keys, Florida
Reviewed 3 weeks ago via mobile

Stayed here many times, rooms are always clean and front desk is always helpful..., but prices keep increasing, no longer accept CRT member discount..., but other than that, this hotel is a safe clean place to stay while in San Jose...

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Helpful?
Thank Philip B
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

We would like to thank you for choosing to stay at the Taormina Hotel and Casino and we are pleased to hear that you enjoyed your stay with us. As for your concern that the prices keep increasing, during certain parts of the year the hotel does have higher prices based on high demand for the rooms, but we make...

Reviewed 14 February 2017

every thing was new and clean.service was good.free breakfast great.good location.price was very reasonable.I would stay there again.bathroom had great pressure and plenty of hot water.what else can I say.

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Helpful?
Thank william m
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

We would like to thank you for choosing to stay at the Taormina Hotel and Casino and we are pleased to hear that you enjoyed your stay and our facilities. We look forward to seeing you again on your next visit to San Jose, Costa Rica.

New York City, New York
Reviewed 12 February 2017 via mobile

I stayed here before and it was always great friendly staff and very clean. Convenient location. I Newly renovated rooms with central AC made it more pleasant for my recent stay. No complaints I stayed here 8 nights I wish I could have stayed longer. The check in gal Viviana was very helpful booking my stay. The gringo hotel mgr...

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Helpful?
Thank stevewww8
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

We would like to thank you for choosing to stay at the Taormina Hotel and Casino and we are happy to hear you enjoyed your stay with us and the great service you received. We look forward to seeing you again on your next visit.

Tampa, Florida
Reviewed 11 February 2017

They were supposed to credit me with a $50- discount for not providing air conditioning in my room. A year later I am still waiting for my $50- credit. Their MO is that they say nothing to guests at check in, that there is no A.C. in room. Then when you call to tell them the manager tells you he...

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Helpful?
Thank glarreur37
hotel T, Guest Relations Manager at Taormina Hotel and Casino, responded to this review

The entire central air conditioning has been replaced on the 2nd and 4th floor rooms and has been working now for over 4 months. You stayed in the hotel over 1 year ago and if there ever was a refund due to you it would have been credited to your account by our accounting department. Also, during the several months...

Paso Robles, California
Reviewed 6 February 2017 via mobile

Good hotel, helpful staff, good breakfast - highly recommended. Stayed in 3rd floor room with no air conditioning pending completion of modernization but it wasn't needed in Feb. Staff extraordinarily helpful and friendly. Would have given 5 stars if modernization had been completed on our room.

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Helpful?
Thank carlmccm
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

We would like to thank you for staying at the Taormina Hotel and Casino and we are happy to hear you enjoyed your stay and the hospitality our staff provided. The rooms on the 3rd floor are still undergoing the next phase of renovations and the central air is still being replaced on that floor, and because of this we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Taormina Hotel and Casino is strategically located in the historic neighborhood of Barrio Amon in San Jose, Costa Rica near the Financial Center of the Capital. It is close to cultural attractions, entertainment, and only 25 minutes away from the Juan Santamaria International Airport. The property features 90 magnificent rooms, distributed in a four story building. We're a very inviting hotel with a distinguished Costa Rican style and a friendly bi-lingual staff. ... more   less 

Additional Information about Taormina Hotel and Casino

Address: Avenida 11 Calle 3 Bis | Barrio Amon, San Jose 10103, Costa Rica (Formerly Hotel Mona Lisa)
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $111 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Taormina Hotel and Casino 3.5*
Number of rooms: 87
Reservation Options:
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Hotel Style:
#2 Casino Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Taormina Hotel and Casino staff and other travellers.
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Questions? Get answers from Taormina Hotel and Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor (4) is the best.”
 of 5 bubbles , 9 Mar 2017 | Read review
“rooms are quieter away from steet”
 of 5 bubbles L4718WOwilliamm, 13 Feb 2017 | Read review
“Make sure the air conditioning is working before you check in your room.”
 of 5 bubbles glarreur37, 10 Feb 2017 | Read review
“I prefer the 4th floor rooms.”
 of 5 bubbles ODA564, 19 Jan 2017 | Read review
“my room ( 401) overlooked the street which can be loud, but not too bad.”
 of 5 bubbles smijona, 17 Dec 2016 | Read review
5 of 5