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Casa Conde Hotel & Suites

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Casa Conde Hotel & Suites
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293 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Reviewed 6 days ago NEW

WE walked in... Couch was on the floor no legs... Tv Was Fuzzy... Kitchen Fridge had rust in the Freezer. Room 314B. # red lines on the wall... very blood looking. Bedrooms... we asked for Queen Beds... got two twin beds. Booked through expedia... Called them right back... and told them.. get me a different hotel, and have them pick...

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Helpful?
Thank William S
philadelphia
Reviewed 18 February 2017 via mobile

My friend and I visited San Jose for her birthday. Overall the hotel was great. We loved the apartment itself and the staff was wonderful. The food was great and the area that it's located was quiet and residential but not far from downtown. We had very minor problems. The kitchen was not well equipped. Not very many utensils, no...

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Helpful?
Thank ajanesbitt
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this review

Dear ajanesbitt, Thank you for staying with us. The location of our hotel, as you mention, is excelent, not far from downtown and close to everywhere else. All our rooms are apartment style so our guests can have all the comforts of home. We are sorry you did not have utensils needed, our concierge would be happy to provide you...

West Palm Beach, Florida
Reviewed 4 February 2017

We love staying here. The restaurant is 5 star food, great employees and super comfortable rooms. You have your own two bedroom apartment. All of the employees speak English for those who do not speak Spanish. It's the very first place we stayed when moving to Costa Rica and the last place we stayed when leaving.

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Helpful?
Thank Tiffany Y
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this review

Dear Tiffany, Thank you for staying with us. It was a pleasure to host you both times during your move. Thank you for complimenting our food. Our excellent chefs are always re inventing the menu and making wonderful food choices. Correct, all our staff speaks English so we can be of service to all our English speaking guests. We hope...

New Lenox, Illinois
Reviewed 21 January 2017 via mobile

We have stayed at this hotel many times for mission trips. 2 bedroom apartment style rooms with small double beds in each room, couch with tv, small dining table and kitchenette. We have previously stayed in rooms with washer/dryer but our room didn't have it this time. Perhaps it is extra. Security gate in front provided some assurance for safety...

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Helpful?
Thank Sandy W
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this review

Dear Sandy, Thank you for staying with us! Our large rooms do have all the comforts of home. If you desire a washer - drier we will be happy to move you to one of our many rooms that have them. Our full breakfast buffet has a variety of fresh fruit, cereal, breads, eggs, gallo pinto and hot buffet options...

Dublin
Reviewed 6 January 2017

A 80USD spa credit on Expedia lured me to this place is basically a scam. The only "spa" treatment offered is one girl offering massages for a ridiculously inflated "normal" price of 160USD after the "credit" you'd basically pay a standard price for a massage - that's what a "spa credit" means! When I checked into the hotel the first...

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Helpful?
Thank DutchdudeDublin
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this review

Dear DutchdudeDublin, Thank you for staying with us. Our spa credit promotion is a significant discount on many of our spa services offered. Our sheets are washed daily, we will look into it as that is the standard in our hotel. Best regards, Randall Lara General Manager

New York City, New York
Reviewed 5 January 2017 via mobile

We stayed here at the beginning and end of our trip and had rather mixed experiences both times. On the positive side the breakfast buffet was quite good and the staff were nice. But our first room smelled of sewage suggesting a plumbing issue. The staff did attempt to fix the problem but did not succeed. The second time we...

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Helpful?
Thank Jennifer O
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this review

Dear Jennifer, Thank you for staying with us. Our breakfast definitely is a big hit with our guests and we are glad you enjoyed it. Our maintenance team is going o look into those plumbing issues and we are sure to have them resolved promptly. We hope to see you again soon. Best regards, Randall Lara General Manager

Temple Hills, Maryland
Reviewed 30 December 2016

I had a great time in Costa Rica. The hotel was close to Walmart which was great for me because I needed a few things. My suite had a washer and dryer in it so I was able to do my laundry before I left. I went on a 12 hour excursion to see in town. I had lunch at...

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1Thank Shontaye
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this review

Dear Shontaye, Than you for staying with us. Our hotel is in a great location as you mention, near San Jose and easy access to many tourist attractions, volcanoes, rain forests, and downtown. We are so glad you got to experience a lot of Costa Rica. Our suites are perfect for a vacation like yours, where you need apartment like...

Greenville, North Carolina
Reviewed 26 December 2016 via mobile

This place is a treasure! Besides being a great deal, with 2 rooms and a full kitchen, the breakfast is unbelievably delicious! Each day we were treated to fresh pastries, a wide variety of fresh fruits and juices, as well as 6 hot breakfast items. The employees were very helpful and so pleasant. We felt safe and welcome. We totally...

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Helpful?
Thank annb694
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this review

Dear Annb694, It was a pleasure to host you in our hotel. We are glad you enjoyed our spacious suites and our famous breakfast full of amazing choices. Our staff was very happy to have you. We hope you visit us again soon! Best regards, Randall Lara General Manager

Reno, Nevada
Reviewed 5 December 2016

Our local friends recommended Casa Conde and it worked well for us. We were close to their location and felt very secure at the hotel. it is self enclosed with a guard at the gate entrance all the time. Rooms were large and well kept. Hot water was a little iffy in our room for showers/baths. Breakfast is very good...

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Helpful?
Thank Ken P
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this review

Dear Ken P, We are so glad you stayed with us. Security is our top priority and we are happy you noticed. We are also glad you got to enjoy our famous breakfast buffet. Lots of great options. We will check the hot water heater, it is supposed to be the perfect temperature for every room. Using waze is a...

San Diego, California
Reviewed 7 October 2016

I've stayed in many budget hotels and most in this price range are awful. That is not the case with Casa Conde. I rate it 3.8 out of 5, so I rounded up to 4. Sure it is an older facility and the furniture isn't brand spanking new, but the buildings are well maintained as are the grounds. There are...

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Thank ems0911
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this review

Dear Ems0911, Thank you for staying with us! We are so happy you enjoyed your stay and were able to enjoy all that our hotel had to offer. We appreciate your comments about the room and our very comfortable beds, as for the furniture, we are soon refreshing all our rooms. Cleanliness is very important to us, thank you for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Casa Conde Hotel & Suites, located just 5 minutes from San Jose and 30 minutes from the Juan Santamaria International Airport, offers comfortable facilities to Local and International Guests. Enjoy 110 fully furnished two-bedroom luxury suites, equipped with a kitchen, dining room, living room, TV, air conditioning, secure parking and all the amenities to make you feel right at home. We provide laundry service, prescheduled Hotel-Airport transfers, meeting room facilities, along with wireless Internet access, computer desk and gift shop. ... more   less 

Additional Information about Casa Conde Hotel & Suites

Address: Costado Sur Del Parque De La Paz | 15 milles away from the Intern. Airport, San Jose 68-2400, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $114 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Conde Hotel & Suites 3.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Casa Conde Apartotel & Suites San Jose Hotel San Jose
Casa Conde Apartotel And Suites San Jose
Casa Conde Apartotel San Jose
Hotel Style:
#5 Spa Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Casa Conde Hotel & Suites staff and other travellers.
6 questions
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over a year ago
manual antonio
manual antonio

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Questions? Get answers from Casa Conde Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect the rooms to look like the pictures.”
 of 5 bubbles , 24 Mar 2017 | Read review
“All the bathroom pictures show bath tubs, however standard rooms only come with (lukewarm showers).”
 of 5 bubbles DutchdudeDublin, 6 Jan 2017 | Read review
“try to be away from the meetings/weddings area but otherwise locations are not an issue”
 of 5 bubbles 939kenp, 5 Dec 2016 | Read review
“Stay away from buildings 3 or 4 if you have a busy morning planned the following day.”
 of 5 bubbles ems0911, 6 Oct 2016 | Read review
“Update everything in the rooms. Furniture is old. Service was great and so was the food. ”
 of 5 bubbles ymyrie, 29 Jul 2016 | Read review
5 of 5