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Balmoral Hotel

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#10 of 85 Hotels in San Jose
Certificate of Excellence
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Balmoral Hotel
Balmoral Hotel
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1,188 Reviews from our TripAdvisor Community

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Showing 669: English reviews
South Miami, Florida
Reviewed 25 February 2016

I stay at Balmoral at least three times per year. The service particularly at the front desk is excellent. The dining room is expensive and the food is marginal. But I wouldn't stay anywhere else. Staff very pleasant at all venues. One problem you cant leave messages on the room phone.

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Thank richardfG1716QM
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Thank you for posting your review here. We value your fidelity and will imediately take note on your feedback. Thank you again. And we look forward to your next stay. Best regards

Burnet
Reviewed 24 February 2016

This hotel was convenient, clean, fairly priced and dependable. They had all of the amenities you would expect from a quality inter-city hotel. The staff were knowledgeable and responsive. They went above and beyond to help me print a boarding pass.

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Thank rneeck
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

We much appreciate your feedback. Thank you for writing your comments. We hope to see you soon again. Best Regards

Münster, Deutschland
Reviewed 24 February 2016

This hotel is situated in the centre of San Jose. So all attractions are near to you. The staff was friendly and the service was above average. Also food and beverages are excellent. When we come back to San Jose,, we would stay there again.

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Thank Hans-jürgen K
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Happy to read you will be staying again with us! Thank you for a lovely review. We value your feedback. Take good care!

Sioux Falls, South Dakota
Reviewed 23 February 2016

Nice room. Quiet. Great location with museums and markets within easy walking distance. Cooked-To-order eggs for breakfast. Refrigerator. Good price from hotels.com. Restaurant food pretty standard. Gelato on premises.

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Thank Fallsbiker
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

We thank you for your review. We are glad you enjoyed your stay and were able to visit the area with ease. We hope to see you real soon. Take good care

Beaufort, South Carolina
Reviewed 23 February 2016

We enjoyed our 3 night stay in the Balmoral Hotel. It is clean, comfortable and conveniently located for walking to all the sites we wanted to see.The bilingual staff was extremely helpful. We enjoyed the delicious breakfast every morning and had a good dinner there one night. The free wifi and phone calls to US were icing on the cake....

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Thank jerri_meisner
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Very much appreciate reading this wonderful review and knowing that a guest strongly recommends us lets us know we are doing things right! Thank you thank you!! Kind regards

Lansing, Michigan
Reviewed 22 February 2016

We stayed at the Balmoral as part of our Road Scholar tour. We had a large room in good condition, tastefully decorated. Nice public areas. Nonsmoking. There was a large shower with plenty of grab bars. The room had good lighting. There were no window screens and our windows opened to an enclosed area that got a lot of noise...

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Thank Guest080
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

We value your feedback and are very thankful you posted your review. Very glad you enjoyed your Peruvian rice dish. I will take note on the window issue. Sorry for any inconveniences you encountered. We hope you will visit us soon again. Congratulations on the Road Scholarship! Cheers!

Panama City, Panama
Reviewed 20 February 2016

I had a wonderful experience at the Balmoral Hotel. The bedroom was excellent, the staff were most helpful, and the breakfast was great. The Balmoral is located in the center of San Jose, which makes the location quite accessible to the main tourist sites such as the Gold Museum, the National Theatre, the National Museum, and the Mercado Central. I...

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Thank rbwhite74
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Overjoyed reading your review. Thank you so so much. We greatly appreciate to learn that our guests had a great stay and highly recommend us. Hope to see you again in the near future! Cheers

Central Florida, Florida
Reviewed 20 February 2016

I have been staying at Balmoral for many years and wholeheartedly recommend it. The staff is tremendous and will go above and beyond to accommodate your every need. The central location is great for walking around the beautiful city and the restaurant is wonderful.

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Thank RBgreeves
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Simply wonderful to read your post. Thank you for your fidelity and trusting us. We hope to see you soon! Until then take good care.

Reviewed 18 February 2016

My wife and I stayed one night at the Balmoral. It was safe and clean, and the staff was helpful and polite. The room was basic but spacious and seemed new. The window looked out into the hallway, not the outside, but it was quiet. Big bathroom with plenty of hot water. The upstairs bar was big and the bartender...

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Thank Rich W
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Delighted to read you would be staying with us again! Many thanks for posting a review. Take good care!

Henderson, Nevada
Reviewed 17 February 2016

I stayed during a last minute tree day trip to San Jose. The hotel was in a great location, the restaurant was excellent, and the staff was very attentive. The hotel had everything that I needed including a pharmacy and an ATM. The room and hotel is very clean and nothing was broken or aged. I noticed some of the...

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Thank vegassolotraveler
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

We very much appreciate you posting a review. Your comments are very valuable to us. Glad your stay was pleasant and that you got to enjoy the restaurant. We are overjoyed to learn you would stay with us again! Take care

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties. ... more   less 

Additional Information about Balmoral Hotel

Address: Central Avenue between 7th & 9th Street, San Jose 10110, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $117 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Balmoral Hotel 3.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Balmoral Hotel San Jose
Hotel Style:
#9 Family Hotel in San Jose
#14 Business Hotel in San Jose
#17 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Balmoral Hotel staff and other travellers.
26 questions
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Questions? Get answers from Balmoral Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a fan of Kleenex you may want to bring some on your trip as it is not the norm in Costa Rica.”
gregorys655, 27 Apr 2017 | Read review
“Choose a high floor, $20 one way airport transfer.”
PyxienTX, 26 Apr 2017 | Read review
“Nice room but no view. My room was faced very close to another room window. ”
lkbonheyo, 26 Apr 2017 | Read review
“Room was amazing”
lamontb535, 26 Apr 2017 | Read review
“Superior rooms are just that.”
  • Superior room double
jefflK5689SD, 23 Apr 2017 | Read review
5 of 5