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Hotel Santo Tomas

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Hotel Santo Tomas
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911 Reviews from our TripAdvisor Community

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Showing 801: English reviews
Arkansas
Reviewed 5 weeks ago via mobile

We stayed for one night and thought it was very charming. Service was excellent and the room was large. People need to understand that this hotel is in the city and your windows will be open to city sounds. This didn't bother us at all. The hot tub was a great place to relax at night. Would definitely stay again.

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Helpful?
Thank lawlessgal
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hola Lawlessgal, Would stay again ! That says it all , we have five different room types and as such you really do have a nice selection for sizes and prices. And you were smart and booked on the hotels direct web site for the best price, availability and service. Thank you for the very nice review! Happy Trails Thomas

Pewaukee, WI
Reviewed 16 February 2017

My husband and I spent the first two nights of a two week trip at Hotel Santo Tomas in a balcony room on the second floor. Check in was smooth at around 9:30pm and we were helped up the steps with our luggage. The room was adequate size for the queen bed and had a nice high ceiling. It was...

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Helpful?
Thank crmcwolf
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hi Crmcwolf, Lots of guests also use us to end their travels as well. Your description of the facilities and services is spot on and I am so happy you really did use and enjoy that hot tub ! I will check on the repair items you mentioned asap. Yes our location is just right for going out several times...

Burlington, Massachusetts
Reviewed 15 February 2017 via mobile

We spent 2 nights at Hotel Santo Tomas Feb 1-3 and were disappointed in the hospitality. Although Tomas, the owner, greeted us at breakfast and seemed quite friendly, when we told him of our early departure and inquired about our breakfast ( we were leaving before breakfast was served) on our last morning, he told us that we could buy...

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Helpful?
Thank nanaandpapax12
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hi Nannapapax, The breakfast we provide is FREE from 7am to 9am and I don't really know of any hotels that will have staff members arrive at 4 am to make one FREE BREAKFAST. I also don't know of many hotel owners that are in the breakfast area , concerned about their guests every day. With respect to your pickup...

London, United Kingdom
Reviewed 14 February 2017

We stayed in the economy room for several nights and were totally satisfied. The mattress was the most comfortable one we had on our entire trip. Like Sleeping on clouds. Some bed covers were threadbare, I took one cover off the spare pillow and put it over mine, problem solved. The room is nice and clean. Reliable hot shower with...

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Helpful?
1Thank alwayslookingaround
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hola alwayslookingaround, Wonderful you really met, got to know and allowed our staff to assist you. And thank you so much for naming them in your review, I will make sure they see your comments. This review is so well written and descriptive that all I can really say is a big Thank You ! I am sure it will...

Monteverde, Costa Rica
Reviewed 9 February 2017

The wifi was unreliable. The gym is old and poorly equiped, best to use the space for something else or to up grade. Pool small and cold. The rooms are a good size and the place has some charm. Please note restaurant is only open for breakfast offering a very basic selection.

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Helpful?
1Thank gomezduran12
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hi GomezDuran. Hotel was full over 60 guest logged on to the FREE WiFi , so it goes down, Gym is not a disco gym , it is the Worlds Gym Type, fully equipped, all clean and working and if you know how to work out everything is there, see the hotel's website photos, by the way most hotels don't...

London, United Kingdom
Reviewed 8 February 2017 via mobile

I read many reviews about this hotel so we arrived with an open mind. Once there, the reception at the front desk was very friendly. We were shown our room on the ground floor in this old colonial style hotel. Now the room had windows onto the hall corridor and a small obscure window high up on the wall. Nonetheless,...

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Helpful?
3Thank GerryANDAlison
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hi GerryAND Alison, What just a wonderful happy ending to a story that could have gone the other way. I have made sure David saw you comments and he will be getting something a little special from the hotel as well for his outstanding service. You review is so well written and I am sure is of great assistance to...

London, United Kingdom
Reviewed 31 January 2017

This is an old colonial building with a lot of character in a very good location, four blocks from the pedestrian area in San Jose. It was also, coincidently and conveniently, within a few minutes walk from the meeting points of all three tours that I went on. The room was very clean with a comfortable double bed, chest of...

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Helpful?
1Thank Taki P
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hi Taki, You introductory sentence is really nice. You stayed in one of our economy rooms, the least expensive at $52.99 on the hotels direct website, located in the original 1908 building. We have five different room types , which cover different sizes and price. The newer section upstairs for just a few dollars more is very nice and there...

Reviewed 27 January 2017

We began the first three nights of our trip to Costa Rica by taking day trips from San Jose. It worked really well using Hotel Santo Tomas as a home base. It was clean with a hot breakfast each morning. The owner, Thomas, checked in with his guests at breakfast, so this was helpful to answer questions or give suggestions...

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Helpful?
Thank Tina K
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hola Tina , I love the way you ended your review ( It felt like coming home ) That's the idea and I really appreciate you mentioned David, I will make sure he sees your comments. Many travelers do exactly what you did. Taxi in from the airport , Urber is here and cheaper by the way. Relax , adjust...

London, United Kingdom
Reviewed 27 January 2017 via mobile

Just stayed one night on our way back to the uk, easy to get into town and also back to the airport, no frills but good location and comfy beds. No shampoo so take your own and ok breakfast. Friendly and helpful staff .

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Helpful?
Thank Saraya C
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hi Sarava, Should have jumped in to the nice hot jacuzzi and you might have realized we do have some frills ! Keylor or Carlos cooks you FREE fresh breakfast to your order and their all the local extras such as a bottom less cup of coffee or tea and fresh made juice, eggs. gallo pinto, fruit plate, toast ,...

Gadsden, Alabama
Reviewed 22 January 2017

After looking at all the positive reviews, I inquired about an upcoming need for 8 days of accommodations for work in the area. I explained where I would be working most days and Thomas wrote back and strongly suggested that I find a place closer to my work site. It is not often that one foregoes business for the best...

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Helpful?
Thank b0bwelch2004
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hi BobWelch, Sorry to see you not stay with us , but in my heart the last thing I want is for you to come looking for me after driving to work and back and being mad! I look forward when you can come with your family and stay for a vacation. I will be more than happy to assist...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
A great downtown location in San Jose, Costa Rica. Hotel Santo Tomas provides free hot cooked to order breakfast, FREE Wi-Fi 20 Mbps, security box, swimming pool, hot Jacuzzi, gym, secure on site parking. Only four blocks from San Jose, Central Avenue and an easy stroll to most local attractions. Offering 30 non smoking rooms and has been newly renovated and expanded. Also available 24/7 : tour, travel & car rental services, currency exchange and laundry for our guests. Come and enjoy our wonderful open air gardens, flowers and covered terraces all to enjoy the volcano views here at Hotel Santo Tomas in San Jose, Costa Rica. ... more   less 

Additional Information about Hotel Santo Tomas

Address: Avenue 7 Between Streets 3 and 5 | Barrio Amon, 250 meters west of INS Building, San Jose 10101, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $83 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santo Tomas 3*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#1 Spa Hotel in San Jose
#4 Best Value Hotel in San Jose
#5 Romantic Hotel in San Jose
#6 Family Hotel in San Jose
#11 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santo Tomas staff and other travellers.
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Questions? Get answers from Hotel Santo Tomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to second floor rooms with queen size bed”
 of 5 bubbles 66birchpoint, 21 Mar 2017 | Read review
“The better rooms (upstairs) are a little more expensive but worth the extra price.”
 of 5 bubbles garton93pr, 11 Mar 2017 | Read review
“2nd floor rooms around #30s are nice. Sweet sitting area/terrace.”
 of 5 bubbles j0zsefc, 8 Mar 2017 | Read review
“All the rooms have strategic locations, however, my favorite rooms are the upstairs rooms which have very impressive views.”
 of 5 bubbles 381eugenec, 5 Mar 2017 | Read review
“Try for a balcony over the pool”
 of 5 bubbles gtrot, 4 Mar 2017 | Read review
5 of 5