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Hotel Santo Tomas

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Hotel Santo Tomas
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894 Reviews from our TripAdvisor Community

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Showing 785: English reviews
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Queens NY
Reviewed yesterday NEW

Upon arrival, David checked me in. A very friendly guy and with my approval I got a room in the back which I like. The room is cleaned practically everyday and the breakfast is served in the restaurant with three choices. Fruits, coffee and more coffee plus a local mix of fruit drink. The front desk guys will recommend day...

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Helpful?
Thank ernestoqueensny
Halifax, United Kingdom
Reviewed 3 days ago NEW

The hotel is within easy walking distance to the centre of San Jose. When we arrived the area did look a bit dodgy and the taxi driver advised us not to walk about at night which was a bit off putting, but the area was ok I think he was just trying to get us to use taxis during our...

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Helpful?
Thank jayned66
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hi Jayned66, Yes, we are only 4 blocks for central avenue, The National Theater, Gold Museum , Jade Museum , Central Market and many other sights all within a small walkable radius. You selected the economy room and as such they are, well the economy room. Your suggestion for just few dollars more is quite spot on for a larger...

Vergas, Minnesota
Reviewed 5 days ago NEW

We were a bit taken aback when we arrived at the hotel because the street looked a little dicey, however it is actually in a safe and convenient area. Lots of big chain hotels nearby, but this hotel has much more character. Were able to walk to everything we wanted to see. Saw the National Theatre, several museums, the Central...

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Helpful?
Thank Minnesotatraveler214
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hola Minnesotraveler214, Hey that is a good move in the balcony room. The hotel only has tree of them so, it's nice and personal. As you stated, lots of restaurants every where and the day tours also pick up and drop off right here at the hotels lobby door. Ceilings are 15 feet high and San Jose is at 3600...

Reviewed 5 days ago NEWvia mobile

Having never been to San Jose, we were elated to stay in such a nice place. Unassuming at first (buzz the attendant at the gate) the courtyard centered hotel is a former residence that gushes history. Secure parking is included. The spacious rooms are clean with large showers in the baños. Eat a nice breakfast around the pool before heading...

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Helpful?
Thank Bobby M
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hi Bobby M, Very nice description and yes there is a lot of history here . Built in 1908 with almost 9000 sq.ft. plus the the additions that have been added, create a nice and relaxing environment. That wonderful store is only half a block away and they have items you won't find in any other stores. Thank you for...

Arkansas
Reviewed 6 days ago NEWvia mobile

We stayed for one night and thought it was very charming. Service was excellent and the room was large. People need to understand that this hotel is in the city and your windows will be open to city sounds. This didn't bother us at all. The hot tub was a great place to relax at night. Would definitely stay again.

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Helpful?
Thank lawlessgal
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hola Lawlessgal, Would stay again ! That says it all , we have five different room types and as such you really do have a nice selection for sizes and prices. And you were smart and booked on the hotels direct web site for the best price, availability and service. Thank you for the very nice review! Happy Trails Thomas

Pewaukee, WI
Reviewed 1 week ago

My husband and I spent the first two nights of a two week trip at Hotel Santo Tomas in a balcony room on the second floor. Check in was smooth at around 9:30pm and we were helped up the steps with our luggage. The room was adequate size for the queen bed and had a nice high ceiling. It was...

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Helpful?
Thank crmcwolf
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hi Crmcwolf, Lots of guests also use us to end their travels as well. Your description of the facilities and services is spot on and I am so happy you really did use and enjoy that hot tub ! I will check on the repair items you mentioned asap. Yes our location is just right for going out several times...

Burlington, Massachusetts
Reviewed 1 week ago via mobile

We spent 2 nights at Hotel Santo Tomas Feb 1-3 and were disappointed in the hospitality. Although Tomas, the owner, greeted us at breakfast and seemed quite friendly, when we told him of our early departure and inquired about our breakfast ( we were leaving before breakfast was served) on our last morning, he told us that we could buy...

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Helpful?
Thank nanaandpapax12
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hi Nannapapax, The breakfast we provide is FREE from 7am to 9am and I don't really know of any hotels that will have staff members arrive at 4 am to make one FREE BREAKFAST. I also don't know of many hotel owners that are in the breakfast area , concerned about their guests every day. With respect to your pickup...

London, United Kingdom
Reviewed 1 week ago

We stayed in the economy room for several nights and were totally satisfied. The mattress was the most comfortable one we had on our entire trip. Like Sleeping on clouds. Some bed covers were threadbare, I took one cover off the spare pillow and put it over mine, problem solved. The room is nice and clean. Reliable hot shower with...

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Helpful?
1Thank alwayslookingaround
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hola alwayslookingaround, Wonderful you really met, got to know and allowed our staff to assist you. And thank you so much for naming them in your review, I will make sure they see your comments. This review is so well written and descriptive that all I can really say is a big Thank You ! I am sure it will...

Monteverde, Costa Rica
Reviewed 2 weeks ago

The wifi was unreliable. The gym is old and poorly equiped, best to use the space for something else or to up grade. Pool small and cold. The rooms are a good size and the place has some charm. Please note restaurant is only open for breakfast offering a very basic selection.

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Helpful?
1Thank gomezduran12
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hi GomezDuran. Hotel was full over 60 guest logged on to the FREE WiFi , so it goes down, Gym is not a disco gym , it is the Worlds Gym Type, fully equipped, all clean and working and if you know how to work out everything is there, see the hotel's website photos, by the way most hotels don't...

London, United Kingdom
Reviewed 2 weeks ago via mobile

I read many reviews about this hotel so we arrived with an open mind. Once there, the reception at the front desk was very friendly. We were shown our room on the ground floor in this old colonial style hotel. Now the room had windows onto the hall corridor and a small obscure window high up on the wall. Nonetheless,...

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Helpful?
2Thank GerryANDAlison
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review

Hi GerryAND Alison, What just a wonderful happy ending to a story that could have gone the other way. I have made sure David saw you comments and he will be getting something a little special from the hotel as well for his outstanding service. You review is so well written and I am sure is of great assistance to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
A great downtown location in San Jose, Costa Rica. Hotel Santo Tomas provides free hot cooked to order breakfast, FREE Wi-Fi 20 Mbps, security box, swimming pool, hot Jacuzzi, gym, secure on site parking. Only four blocks from San Jose, Central Avenue and an easy stroll to most local attractions. Offering 30 non smoking rooms and has been newly renovated and expanded. Also available 24/7 : tour, travel & car rental services, currency exchange and laundry for our guests. Come and enjoy our wonderful open air gardens, flowers and covered terraces all to enjoy the volcano views here at Hotel Santo Tomas in San Jose, Costa Rica. ... more   less 

Additional Information about Hotel Santo Tomas

Address: Avenue 7 Between Streets 3 and 5 | Barrio Amon, 250 meters west of INS Building, San Jose 10101, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $85 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santo Tomas 3*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#1 Spa Hotel in San Jose
#5 Romantic Hotel in San Jose
#6 Family Hotel in San Jose
#8 Best Value Hotel in San Jose
#11 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santo Tomas staff and other travellers.
54 questions
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Questions? Get answers from Hotel Santo Tomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a queen bed not a double as ours was a little small.”
 of 5 bubbles jayned66, 19 Feb 2017 | Read review
“No elevator but staff helpful with luggage.”
 of 5 bubbles Minnesotatraveler214, 17 Feb 2017 | Read review
“Upstairs rooms are nicest!”
 of 5 bubbles 555hilarya, 9 Jan 2017 | Read review
“Room 30 was quite nice.”
 of 5 bubbles MarineDC2017, 2 Jan 2017 | Read review
“sqeaky floor boards. Ask for an isolated room if possible.”
 of 5 bubbles CharlieG69, 2 Jan 2017 | Read review
5 of 5