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BEST WESTERN Irazu Hotel & Casino

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#17 of 84 Hotels in San Jose
GreenLeadersSilver level
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BEST WESTERN Irazu Hotel & Casino
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608 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Wallington, New Jersey
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 January 2012

I was here with a tour group of 8 people, we had a double and two triples. The hotel doesn't have any triple rooms, so they added a cot to each of the 'triples' which made the room a bit cramped but we didn't mind at all. Plenty is provided, including safe, flat screen TV with many many channels, cups/ice... More 

Helpful?
Thank pmm3744
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comments. It is good to know that you could enjoy our facilities and all the amenities near the hotel. It is a pleasure to serve you, and we will be happy to have you here in your next visit to the country. More 

Melbourne, Florida
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 15 January 2012

I have stayed at this hotel many times over the past 15 years. The location is good with easy access to the airport and town. They even have a free airport shuttle that goes back and forth every 15 minutes. The rooms are good and the rate includes a free "happy hour" at the bar from 5 to 6pm and... More 

Helpful?
Thank MonkeyDoodleDaddy
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comments. We are delighted to have met your expectations for over 15 years, and we hope to continue doing it for many more years. It is always our pleasure to have you here and we will be waiting for you during your next visit to Costa Rica. More 

Ho Chi Minh City, Vietnam
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 15 January 2012

We are Costa Ricans living in Asia and BW Irazu it's our choice every two years when we visit our beloved country for a month. Since we spend not that much in the city, this spacious, clean and well served hotel it's perfect, as it is located not in downtown, but not far away, not in the airport, but not... More 

Helpful?
Thank DonGaTico
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comments. We are glad to know that our location, facilities and services are to your liking. We also would like to inform you that the whole hotel (including La Cantina) is "Not smoking" now. Thank you for chosing us every time, and it will be a pleasure to have you back here... More 

Orlando, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 January 2012

We stayed here the last night of our trip to Costa Rica. Very Nice Hotel. Very good location- close to downtown, which we just took a cab. Which was right out front of the hotel. Close to airport too. Free calls to USA from Hotel room! Can't beat that!

Helpful?
Thank tommy32789
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comments. It is good to know that our location and services were convenient for you. It will be our pleasure to have you back here in your next visit to Costa Rica. More 

Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 January 2012

We liked the hotel a lot. It is very clean, beds are very comfortable, staff is very friendly and the international calls are free:) There is also free wi-fi and parking. Tap water is drinkable:) Hotel is located around 5 min. drive from American Embassy. We didn't mind that we weren't in a city centre. Taxis are quite cheap. Breakfasts... More 

Helpful?
Thank I_like_to_travel4
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user:  Thank you very much for your comments. We are glad to hear that our services have been to your liking and usefulness. We will be waiting for you during your next visit to the country. More 

Texas
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 January 2012

Stayed one night my last night in CR, after getting mad at my downtown hotel and moving out here. Desk personnel were very friendly and easy to communicate with. Rooms are pretty typical Best Western rooms, but very clean and comfortable. Check your patio window as mine was unlocked on arrival and easy to move from room to room on... More 

Helpful?
1 Thank WanderingTexan62
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comments. We are delighted to have met your expectations and we will be happy to receive you during your next visit. More 

Armada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 December 2011

Our family of 4 stayed 1 night upon arrival, and the last night before departure. Free phone calls anywhere in the world! Free Wi-fi and computer/Internet! Free Shuttle service! Free Happy Hour between 5-6 p.m.!! What's NOT to like? Oh, okay, their pillows ARE rock hard...and my first night's sleep in front of the A/C on that made my neck... More 

Helpful?
Thank 47Kulta47
Newport Beach, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 December 2011

I booked this hotel thinking it was adjacent to the Denny's across from the airport. There is actually more than one Denny's in San Jose and this hotel is 20 min from the airport without traffic.(We arrived after midnight). The shuttle stopped at 1130 pm so we paid a cab $40 to take our group of 7 to the hotel.... More 

Helpful?
1 Thank Rambler1959
Woodstock, Il.
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 28 December 2011

The hotel is clean, but the room had that sewer smell in the bathroom. One of the reasons I picked this hotel was for the free shuttle, thinking it would also have a city drop off service--which it does not. Only the airport, which was convenient, but it's quite a ways from downtown requiring a taxi ride $8-$10 US each... More 

Helpful?
Thank dawnp53
Fort Worth, Texas
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 December 2011

The rooms were great. clean and comfortable. a few eating places around to get you on your way. free airport transfers.

Helpful?
Thank Tim076

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about BEST WESTERN Irazu Hotel & Casino

Address: Km 3 Autopista General Canas | Edificio sur, La Uruca, San Jose 10107, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $114 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Irazu Hotel & Casino 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Best Western Irazu Hotel San Jose
Best Western Hotel Irazu
Best Western San Jose
San Jose Best Western
Hotel Style:
#3 Casino Hotel in San Jose
#3 Spa Hotel in San Jose
#7 Green Hotel in San Jose
#17 Family Hotel in San Jose
#23 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Irazu Hotel & Casino staff and other travellers.
19 questions
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Questions? Get answers from BEST WESTERN Irazu Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call and ask for monthly specials they have now and again.”
 of 5 bubbles Debitthompson, 4 Nov 2016 | Read review
“Get a room in the upper floors. Bugs and other insects have an easy way to the lower floors rooms and San Jose is in mid rainforest area.”
 of 5 bubbles louieg320, 24 Oct 2016 | Read review
“Room with Pool view”
 of 5 bubbles giovanaaviles, 30 Sep 2016 | Read review
“Ask for a room overlooking the centre open air space to avoid traffic sites and sounds.”
 of 5 bubbles Wewilling7, 8 Sep 2016 | Read review
“Ask for a 4th floor room, which faces either the pool or the city/mountains.”
 of 5 bubbles Alonso64, 3 Sep 2016 | Read review
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