We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Real InterContinental Costa Rica at Multiplaza Mall

Show Prices
#6 of 15 Hotels in Escazu
Certificate of Excellence
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Real InterContinental Costa Rica at Multiplaza Mall
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,182 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Real InterContinental Costa Rica at Multiplaza Mall
See the most recent reviews
Showing 807: English reviews
Atlanta, Georgia
Reviewed 4 weeks ago

I love this hotel. I've stayed there about 6-8 times over the last 6 months. Beautiful, very comfortable, great workout facilities, pool and spa. The restaurants are excellent with one exception, breakfast is more like a cruise ship, crowed and frenetic when they open. This morning was typical. They have a fabulous buffet breakfast. But because they often have large...

 Report
Helpful?
Thank ATLJos
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear ATLJos, Thank you very much for sharing your comments with us. We are very happy to hear our facilities are of your satisfaction. Thank you for your feedback on our breakfast buffet, we will take into consideration your comment to improve our service. Thank you for choosing us. Best regards, Ricardo Menendez General Manager

Naperville, Illinois
Reviewed 4 weeks ago via mobile

TripAdvisor ranks the Intercontinental as fifth in the metro hotels so I found our room disappointing. Now everything wasn't bad, the lobby, restaurant, front desk, and pool area is all first class, what I expected. However our room 215, definitely needed fresh paint, new carpeting, and especially new bathroom fixtures. The bathroom fixtures had no chrome left on them. That...

 Report
Helpful?
Thank rb47
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear rb47, Thank you very much for sharing your opinion on TripAdvisor. We are very sorry to hear your experience at our hotel did not met your expectations, and we will be taking into consideration every comment to improve. We are very happy to hear our lobby, restaurant, front desk and pool area did meet your expectations. We hope you...

Province of San Jose, Costa Rica
Reviewed 4 weeks ago

We had a romantic and peaceful time. We enjoyed the gym and the food inmensely! Restaurant service always exceptional. The room as good as new. We would have liked a couple of more hours before the checkout :)

Review collected in partnership with this hotel
 Report
Helpful?
Thank anapatriciaarias
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear anapatriciaarias, Thank you for sharing your last experience at our hotel, we are honored to hear that you decided to choose us for such a special occasion as the celebration of your anniversary. We are happy to hear we made the most of your stay. Thank you for choosing us, we hope you come visit us very soon. Best...

Yatton, United Kingdom
Reviewed 4 weeks ago

My wife and I stayed in this hotel for one night last month (prior to a cruise our of Caldera) and were very impressed. This is a large, multi national chain hotel which could easily be bland and anonymous, but the service levels and staff are a cut above the usual. Having arrived early, at 10.15 a m, we were...

 Report
Helpful?
Thank Jonathan K
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Jonathan K and Mrs, Thank you very much for sharing your comments about your last experience at our hotel. We are more than happy to hear we made the most of your stay, so you and your wife could enjoyed yourselves. Thank you for acknowledging Adrian and Philips's job, we are very happy to have them on our team....

Toronto, Canada
Reviewed 4 weeks ago

This Hotel has a excellent services like pool, spa, garden, business center, etc. Also they have several restaurant at the lobby, including Japanese, Italian and Steak House. Each one are excellent. Is located walking distance to a big Shopping Mall. The room are comfortable, maybe they require a little more maintenance. They also require more electrical outlets in the room....

 Report
Helpful?
Thank szabohzl
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear szabohzl, Thank you very much for sharing your comment on TripAdvisor, we are very happy to hear our facilities and our location were of your satisfaction. We will take into consideration your comments, thank you for choosing us and we hope you come visit us soon. Best regards, Ricardo Menendez General Manager

Cape Coral, Florida
Reviewed 4 weeks ago

We stayed here several nights and enjoyed it. The hotel is beautiful - the rooms were large and nicely appointed. The breakfast was excellent with many different options. The hotel staff was helpful when asked. We were busy so did not get to the pool. I would have given this 5 stars except for 2 things. The elevator confuses EVERYONE....

 Report
Helpful?
Thank Suzy_Florida08
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Suzy_Floirda08, Thank you very much for taking the time to comment on TripAdvisor. We are very happy to hear you enjoyed our facilities and our hotel. We are very sorry to hear you encountered some inconveniences during your stay with our elevator and the luggage delivery. Please accept our most sincere apologies, we will take actions to improve, since...

Reviewed 4 weeks ago via mobile

The hotel is nice, open and spacious lobby. The rooms look nice however I didn't find the bed very comfortable. The mattress had some kind of "pillow top" to make it more comfortable but it had the opposite effect since it was not uniform and made the bed taller on one side. The toilet didn't flush well. I called reception...

 Report
Helpful?
1Thank sagapotravel
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear sagapotravel, Thank you very much for taking the time to comment on your last stay in our hotel. We are sorry to hear you found some inconveniences during your last visit such as the bed and the toilet, we are very sorry to hear that. We will take into consideration your feedback, and we are happy to hear the...

Reviewed 4 weeks ago

This stop was disappointing as we expected more. The room seemed ok but wasn't comfortable to stay in. We were going to have a drink in the room before dinner but there was only one chair so other person had to sit on the bed. The lights worked sporadically but not sure if due to switches or bulbs. We finally...

 Report
Helpful?
2Thank Alex C
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Alex C, Thank you very much for taking the time to comment on TripAdvisor. We are very sorry to hear your experience at our Hotel did not meet the high standards our hotel manages. Please accept our most sincere apologies for the case. We hope you give us a second chance to show you this was an isolated case....

Myrtle Beach, South Carolina
Reviewed 16 February 2017

The Real Intercontinental is one of several very upscale hotels in this area. However, it took almost two hours to get here by shuttle and through 2nd world squalor. The hotel is grand and immaculate, with a large pool, another infinity pool, a jacuzzi, gym, bars and restaurants. The room is large and lovely that I got and overlooks the...

 Report
Helpful?
1Thank Bethsbeach
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Bethsbeach, Thank you very much for taking the time to share the first impression about our hotel. Sometimes traffic is a bit complicated in San Jose, but we are happy to hear your first impression was of your satisfaction. We really hope you enjoyed the hotel, and enjoyed your Caravan tour. Best regards, Ricardo Menendez General Manager

Palm Coast, Florida
Reviewed 15 February 2017

An enjoyable stay after our arrival into the country. The room was spacious and well prepared for us. Service was great and all the amenities were available to us. The buffet was enjoyable and well diversified with choices.

 Report
Helpful?
Thank scooterbug42
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear scooterbug42, Thank you for sharing your opinion with us about your last experience at our hotel. Thank you for choosing us, and we hope you enjoyed your trip in Costa Rica. Best regards, Ricardo Menendez General Manager

826 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (388)
Viewed
Pool/Beach Area (42)
Viewed
Room/Suite (64)
Viewed
Hotel & Grounds (62)
Viewed
Bathroom (26)
Viewed
View from Room (16)
Viewed
Dining (15)
Viewed
Other (163)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (357)
Viewed
Amenities (11)
Viewed
Deluxe Room (40)
Viewed
Executive Club Room (49)
Viewed
Master Suite (55)
Viewed
One-Bedroom Suite (54)
Viewed
Pool (10)
Viewed
Presidential Suite (74)
Viewed
Dining (36)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (81)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (14)
Viewed
Bathroom (6)
Viewed
Dining (22)
Viewed
Pool/Beach Area (7)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (1)
Viewed
Family/Play Areas (1)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Escazu
0.2 km away
Sheraton San Jose Hotel
2.8 km away
Wyndham Garden San Jose Escazu
1.0 km away
Courtyard San Jose Escazu
Show Prices
Show Prices
Show Prices
6.9 km away
Hotel Grano de Oro San Jose
1.5 km away
Residence Inn San Jose Escazu
5.0 km away
Costa Rica Marriott Hotel San Jose
Costa Rica Marriott Hotel San Jo...
#1 of 9 in San Antonio De Belen
1,656 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Real InterContinental Costa Rica at Multiplaza Mall is ideal for business and leisure, we invite you to discover this urban retreat in the heart of Escazu, San Jose's most exclusive neighborhood. The hotel is located within the city's most prestigious shopping mall complex, where you will find upscale stores, bars and the finest restaurants. Escazu Corporate Center and Plaza Roble Corporate Center are just a short stroll away from the hotel. This San Jose, Costa Rica hotel features the hottest concepts in entertainment and dining, including four trendy and lively concept restaurants: The Market, Factory Steak and Lobster, NAU Sushi Lounge and Pimento. The hotel's full service spa blends with nature, it is perfect for guests that want to escape and relax in our outdoor massage rooms or enjoy our Finnish sauna, Vichy showers, steam baths or an array of other relaxing massage treatments. The hotel's updated fitness center overlooks serene tropical gardens, a Jacuzzi and three heated outdoor pools. For meetings and events, the hotel offers a new Corporate Center with thirteen modern event rooms and a ballroom that can accommodate up to 3,000 people. All guestrooms are designed to fulfill the needs of today's global traveler, with streaming speed Internet access, soundproof windows, total blackout curtains, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock with mobile docking station, wireless telephone and more. On the second floor of our Club Tower guests will find the exclusive Club InterContinental lounge, where they can enjoy complimentary breakfast, afternoon cocktails and hors d'oeuvres. Real InterContinental Costa Rica at Multiplaza Mall is just 9 miles away from Juan Santamaria International Airport. On your next visit to San Jose, stay at the place to be in Escazu, where work and play blend perfectly. ... more   less 

Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: $236 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, IHG and Travelocity so you can book your Real InterContinental Costa Rica at Multiplaza Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Hotel Style:
#3 Green Hotel in Escazu
#3 Business Hotel in Escazu
#5 Romantic Hotel in Escazu
#6 Family Hotel in Escazu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Costa Rica at Multiplaza Mall staff and other travellers.
18 questions
Ask a question
Zimmerman, Minnesota
Hartland, Wisconsin

See all questions (18)

Questions? Get answers from Real InterContinental Costa Rica at Multiplaza Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were near the elevator and it was still quiet.”
 of 5 bubbles Twiggy1954, 13 Mar 2017 | Read review
“Our 4th floor room gave us the advantage to see pretty green birds frolicking in the high areas of the palm trees.”
 of 5 bubbles judyl388, 7 Mar 2017 | Read review
“They have two sections, the one near to the spa has better rooms.”
 of 5 bubbles szabohzl, 22 Feb 2017 | Read review
“I'm in 441 and the western sunset view is amazing and it is very quiet.”
  • Iron, board, and a safe.
 of 5 bubbles Bethsbeach, 15 Feb 2017 | Read review
“Suggest the original main part of the hotel with a room facing into the pools and gardens.”
 of 5 bubbles les52, 13 Feb 2017 | Read review
5 of 5