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Real InterContinental Costa Rica at Multiplaza Mall

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#5 of 16 Hotels in Escazu
Certificate of Excellence
GreenLeadersBronze level
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Real InterContinental Costa Rica at Multiplaza Mall
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1,157 Reviews from our TripAdvisor Community

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There are newer reviews for Real InterContinental Costa Rica at Multiplaza Mall
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Showing 788: English reviews
Palm Coast, Florida
Reviewed 1 week ago

An enjoyable stay after our arrival into the country. The room was spacious and well prepared for us. Service was great and all the amenities were available to us. The buffet was enjoyable and well diversified with choices.

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Thank scooterbug42
Birmingham
Reviewed 1 week ago

This hotel is quite a way from the centre of town but adjacent to a massive shopping centre with some nice restaurants, plus there was a choice of three or four different themed restaurants (Japanese, Italian, etc) actually within the hotel. The approach, outside, foyer, landscaping and pool area etc. all promised great things. The room looked good, until you...

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1Thank les52
Roseville, California
Reviewed 1 week ago

Beautiful Hotel and grounds. Stayed here two nights and thoroughly enjoyed it. The breakfast buffet is outstanding. What a treat to have so much selection. The hotel Staff was all very helpful and accommodating.

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Thank garygn
Reviewed 1 week ago via mobile

Here for business and the staff were fast and friendly. Prices were what to expect in a hotel environment. Really wish I had time to check out the spa, but next time for sure. In a great area of the city so it's safe to walk around. Rooms were clean and had great toiletries. Can't wait to come back again.

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1Thank okimat
Reviewed 1 week ago via mobile

Wonderful service and VIP treatment at towers. Enjoyed my visit thoroughly. Spent entire visit at hotel for meetings but with variety of restaurants felt fresh every day. Comfy bed. Clean room and friendly helpful staff.

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Thank Corinna K
Mansfield
Reviewed 1 week ago

My room was on the 4th floor of the executive tower. I counted at least ten roaches in the room during my stay. I informed them of the problem and they said they would do a deep cleaning of the room ... the roaches were back in the evening. In addition, there was a bandaid stuck on the shower wall,...

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1Thank luis_turrialba
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear luis_turrialba, Thank you very much for taking the time to comment on TripAdvisor. We are very sorry to hear your experience at our Hotel did not meet the high standards our hotel manages. Please accept our most sincere apologies for the case. We are taking this matters very seriously and will take care of this issue. Best regards, Ricardo...

Reviewed 2 weeks ago

For many different reasons flying and making connections to reach a final destination is always exhausting. I flew to San Jose days early, as this was the jump-off point for a small ship Panama Canal cruise. The hotel appears deceptively small from the exterior, while it is actually quite large. There are three long wings which meet at a five-story...

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Thank tonyr21
Paris, France
Reviewed 3 weeks ago via mobile

I stayed a week in this hotel and 2 days before i left, my ring was stolen in my room while i was away.the hotel did not care at all and did nothing to help. I don't recommend anyone to trust this hotel.

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Thank helenecoulbault
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear helenecoulbault, Thank you very much for taking the time to comment on TripAdvisor. We are very sorry to hear your experience at our Hotel did not meet the high standards our hotel manages. Please accept our most sincere apologies for the case. I, Ricardo Menendez, General Manager of the hotel take this matters very seriously and I am personally...

Naples, fl
Reviewed 3 weeks ago

This was our first glimpse of Costa Rica beginning our Caravan.com tour in January, 2017. Fantastic staff, beautiful bar area with grand piano. Pool was to die for and we wished we had more time to enjoy the hotel. Food was very good and prices were reasonable. Everyone treated us as special guests, not just another tour group passing through.

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1Thank Ann W
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Ann W, Thank you for preferring us and for giving us a great review. It was a pleasure to serve you and to fulfill your expectations. I am very happy to hear we manage to make the most of your first impression of Costa Rica. I hope you enjoyed the rest of your trip. I hope you visit us...

San Jose, Costa Rica
Reviewed 3 weeks ago

I recommend this place for families and couples who want to relax and be in the cuty at the same time. Multiplaza is across the street, and that makes your staying easier and comfortable. The rooms im the hoyel are awesome, specially their beds and pillow.

Review collected in partnership with this hotel
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Thank orlando906
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear orlando906, I want thank you for choosing us during your stay in San Jose. It is our goal to satisfy all of our guests' needs, and I am glad we were able to accomplish that with you. It was a pleasure to serve you, we will be waiting for you soon! Best regards, Ricardo Menendez General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Real InterContinental Costa Rica at Multiplaza Mall is ideal for business and leisure, we invite you to discover this urban retreat in the heart of Escazu, San Jose's most exclusive neighborhood. The hotel is located within the city's most prestigious shopping mall complex, where you will find upscale stores, bars and the finest restaurants. Escazu Corporate Center and Plaza Roble Corporate Center are just a short stroll away from the hotel. This San Jose, Costa Rica hotel features the hottest concepts in entertainment and dining, including four trendy and lively concept restaurants: The Market, Factory Steak and Lobster, NAU Sushi Lounge and Pimento. The hotel's full service spa blends with nature, it is perfect for guests that want to escape and relax in our outdoor massage rooms or enjoy our Finnish sauna, Vichy showers, steam baths or an array of other relaxing massage treatments. The hotel's updated fitness center overlooks serene tropical gardens, a Jacuzzi and three heated outdoor pools. For meetings and events, the hotel offers a new Corporate Center with thirteen modern event rooms and a ballroom that can accommodate up to 3,000 people. All guestrooms are designed to fulfill the needs of today's global traveler, with streaming speed Internet access, soundproof windows, total blackout curtains, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock with mobile docking station, wireless telephone and more. On the second floor of our Club Tower guests will find the exclusive Club InterContinental lounge, where they can enjoy complimentary breakfast, afternoon cocktails and hors d'oeuvres. Real InterContinental Costa Rica at Multiplaza Mall is just 9 miles away from Juan Santamaria International Airport. On your next visit to San Jose, stay at the place to be in Escazu, where work and play blend perfectly. ... more   less 

Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: $254 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Hotel Style:
#3 Green Hotel in Escazu
#3 Business Hotel in Escazu
#5 Romantic Hotel in Escazu
#6 Family Hotel in Escazu
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Costa Rica at Multiplaza Mall staff and other travellers.
16 questions
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Zimmerman, Minnesota

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Questions? Get answers from Real InterContinental Costa Rica at Multiplaza Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have two sections, the one near to the spa has better rooms.”
 of 5 bubbles szabohzl, 22 Feb 2017 | Read review
“I'm in 441 and the western sunset view is amazing and it is very quiet.”
  • Iron, board, and a safe.
 of 5 bubbles Bethsbeach, 15 Feb 2017 | Read review
“Suggest the original main part of the hotel with a room facing into the pools and gardens.”
 of 5 bubbles les52, 13 Feb 2017 | Read review
“Rooms closer to the atrium have a shorter walk to the elevators.”
 of 5 bubbles tonyr21, 11 Feb 2017 | Read review
“Rooms in the Tucan wing have great views”
 of 5 bubbles tunamate, 30 Jan 2017 | Read review
5 of 5