The rooms are clean and comfortable, try to get an interior room. The ones with balony on the street could use better soundproofing as the street can get a little loud at night. The staff is super friendly and will help you book any tour in the area, at the best possible price. The restaurant is a gem, again super friendly staff, good recommendations, reasonably priced, and amazing sunset view! Try the Tuna, it is fabulously.
The street noise (partying, music blaring, purposely done motorcycle revving) that can last til the wee hours of the morning make this hotel a bad choice. The restaurant staff is wonderful but it does not make up for the lost sleep each night.
Loud, terrible plumbing, sketchy. Motorcycles with extremely loud exhaust’s throughout the night until 4 am. Two in particular very distinct bikes in a constant loop. Sat down at the black=jack table and was offered drugs several times. Very, very, sketchy.
This is my first time back at this hotel after two years due to COVID and it is great to see many of the same staff that always make this hotel a great spot due to its proximity to the main bus terminal, walking distance to the marina, centro Quepos and the waterfront view. Of particular note are the management staff of Luis and Yoselyn, to the longtime restaurant staff that includes Leo. All are extremely helpful and do everything to assist with any questions you have during your stay. The hotel staff demonstrate good, common-sense measures to minimize COVID (hand sanitizer at entrance and all personnel wear masks). I have also noticed over the years the continued investment in the hotel to upgrade various areas (lobby, pool, restaurant canopy, etc.)
I had no expectations when I booked. I just needed a basic comfortable place to stay. I originally booked for 5 days but ended up extending several times and stayed 10 days. Receptionist staff were good to work with. Special shout out to Caesar, Roland and Max (I think I got that right). The hotel restaurant/bar was excellent! The free breakfast was awesome! I made friends with restaurant staff Leo (Host and General Manager), Elisa and Guisella. All friendly, accommodating and they helped me with my Spanish. Cleaning staff were also friendly and accommodating. Great location in Quepos; you can walk to just about any place in Quepos. Rooms were fine. No complaints. It was better than I expected and met my needs quite well.
I had an amazing stay at Best Western Casino Kamuk. The staff was very nice, room was clean, and everything worked properly. Great location very close to the bus terminal and the beach. Would definitely recommend.
We stayed in Quepos for one night with my family. The hotel had a great location, very spacious and comfortable rooms, and also very good service. From this location it is very easy to visit Manuel Antonio, Dominical, etc. The marina in Quepos was also very close to the hotel. Breakfast was served a la carte and was also very good. The restaurant is on the third floor and has a nice view of the ocean. I would recommend this hotel to anyone visiting this area and hope to return in the future.
The hotel provides basic amenities. Staff speaks English and it was a comfortable stay with pool facing room. Special credit goes to Leo from the restaurant who is friendly, attentive and really helpful. He helped me get my Uber refund when my Uber driver cheated and charged more. Overall, a good experience and good location.
A very mixed experience: The rooms were tiny and in a crowded neighborhood. But the food was good, the service was nice, and the view from the restaurant was soothing. The A/C wasn't working initially. Value for the money, but not much more.
We stayed for 4 nights at the Best Western Kamuk Hotel. Luis Alberto and his team were great, really welcoming and incredibly helpful. They recommended great trips to Manuel Antonio National Park and on a catamaran. Nothing was too much for them. The Hotel is very modern and extremely clean and the rooms a great size! We ate at the restaurant on 2 evenings and the food was amazing, really great local cuisine and the best Tuna I have ever eaten! We loved this place so much we stayed an extra night!! I would highly recommend!