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Shana Hotel, Residence & Spa

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Shana Hotel, Residence & Spa
Shana Hotel, Residence & Spa
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776 Reviews from our TripAdvisor Community

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Showing 449: English reviews
New York City, New York
Reviewed yesterday NEW

This hotel looks quite nice inside and out and staff was friendly. The bathroom door is slatted and offers zero privacy for air, light, or sound. You can whisper to someone on the toilet or see someone in the shower from the bed via the mirror. This is completely unacceptable. Bed was hard. Sheets and blanket were fully synthetic in...

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Helpful?
Thank RickCantStopWontStop
Heraklion Prefecture, Greece
Reviewed yesterday NEWvia mobile

This hotel is really a Pura Vida, relaxing with beautiful couloirs mixed with the jungle and the ocean. If you want to relax and take energy, this is the ideal place. Peace , relax and nature love. I had the presedential suite and my private pool was in the middle of the nature, the monkeys were playing everyday on my...

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Helpful?
Thank rinelabeach
heraklion
Reviewed yesterday NEW

i arrived at the hotel on 3/12 and i am living on 8/12 . i have requested a free upgrade and since they had avaliability they where positive in a second .i found this very positive reaction from them since they did not tried even to take a single dollar more from me , so they could do it ,they...

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Helpful?
Thank liarosHeraklion
Reviewed 1 week ago via mobile

This hotel was fantastic! By far the best customer service I have had! Everyone one was genuinely nice. The beach is a short walk, private, and not too crowded. You will see all sorts of wildlife right at the hotel.

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Helpful?
Thank Sarah T
Shana-Management, Owner at Shana Hotel, Residence & Spa, responded to this review

Dear Sarah, We remember you and we thank you very much for this nice and positive review on Tripadvisor. Thank you for rating us 5 stars. We hope to see again.

Philadelphia
Reviewed 1 week ago

The good thing about this hotel is the location. It situated on a top of the hill and provides amazing view. However, the falls short to Costa Rican experience. The smell of chlorine they use on the property is overwhelming. Only adds more to sterile experience it offers. It does not feel Costa Rican. Very superficial atmosphere on the grounds...

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Helpful?
Thank czalite
Shana-Management, Owner at Shana Hotel, Residence & Spa, responded to this review

Dear Madame or sir, Answering your review from us is to let Tripadvisor readers understand that sometimes people are using it for different reasons. You wrote this review about us and same time another review about a hotel very close to us. For us 2 stars and the concurent 5 stars. By checking your Tripadvisor account we noticed that you...

New York City, New York
Reviewed 1 week ago via mobile

We are back at Shana our paradise in Manuel Antonio and it is wonderful!!! My mom and niece are enjoying the relaxing atmosphere where the rainforest and the ocean meet it is better than the first time that we came here!! The staff is great, the food is awesome I had jumbo prawns last night delicious!! My niece and mom...

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Helpful?
Thank rico b
Shana-Management, Owner at Shana Hotel, Residence & Spa, responded to this review

Dear Rico, It was nice to have you again in Shana Hotel and residence.We are blessed to be able to count you among our many repeaters guests. Indeed since the renovation of our hotel and since two years under our management, Shana start to have a big number of repeaters guests.They love peaceful and relaxing Shana. We look forward to...

Kalamazoo, Michigan
Reviewed 1 week ago

The hotel is amazing. The winding roads up to the hotel are a little scary, but that is how they end up with such an amazing view. The pros: the room was super comfortable, they upgraded my room when I got there early which I thought was above and beyond. The guy who shuttles people in the golf cart is...

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Helpful?
Thank Patrick S
Shana-Management, Owner at Shana Hotel, Residence & Spa, responded to this review

Dear Patrick, Thank you so much such a wonderful and positive review.We remember you and we loved having you in Shana Hotel. We llok forward to seeing you again in the near future. Thank you for sharing on this TripAdvisor forum. Pura Vida.

Oakland
Reviewed 1 week ago via mobile

I stayed at Shana for five days and really enjoyed the property, the staff, and the amenities. I was traveling alone and from the moment I stepped on property, I was treated well. The staff always asked how I was doing and made sure that I had everything that I needed. Alban at the front desk was very helpful with...

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Helpful?
Thank mishmasch
Shana-Management, Owner at Shana Hotel, Residence & Spa, responded to this review

Dear guest, Thank you for your excellent review of our Shana Hotel, Residence and Spa. We are glad that our service to you was outstanding, you deserve it. Thank you for sharing your wonderful thoughts on this TripAvisor forum. Pura Vida.

Pittsburgh, Pennsylvania
Reviewed 1 week ago

Shana Hotel is certainly a beautiful hotel. However, when I come to Costa Rica, I look for and want a Costa Rican feel. If I wanted a Tunisian (where the owner is from) or Mediterranean style hotel, I would go to Tunisia or the Mediterranean. Shana is not the place to go if you want an authentic Costa Rican experience....

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Helpful?
1Thank dschwartz30
Shana-Management, Owner at Shana Hotel, Residence & Spa, responded to this review

Dear guest, Thank you very much for taking your personal time to share your opinion on this TripAdvisor forum. The name Shana means Peace and Relax, that is the reason we choose the white and blue coulours. well,unfortuanatly,your design tastes and ours are at different polar extremes. We are sorry that you did not appreciate what other customers have called...

Reviewed 1 week ago via mobile

Excellent place and should be considered as no 1 choice to stay in costarica Really a best example of " how to take care of guest " Staff is really nice and appreciable attitude Rooms and good and well maintained Internet is excellent Over all 100 / 100 marks

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Helpful?
Thank Khushwant B
Shana-Management, Owner at Shana Hotel, Residence & Spa, responded to this review

Dear Khushwant, It is a big pleasure to read your positive review, i remember you well, thank you for rating us 5 stars,for us you are 10 stars guest. We hope to see you as soon as possible. Thank you and Pura Vida.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Shana Hotel is the world’s leading brand in exclusive lifestyle boutique hotels. Embracing the culture, beauty, purity and perfection of its natural environment. Shana Hotel in Manuel Antonio, guarantees guests a unique and exclusive travel experience. Complimented by distinguished design, organic local cuisine, ecological adventures and exceptional hotel amenities, this new hotel in Costa Rica is among of the most exclusive and prestigious lifestyle hotels in the world. With that premise in mind, the Shana Hotel provides visitors a fabulous selection of 27 rooms, all with exceptional garden and ocean views. Choose from Superior or Deluxe Rooms, Junior Suites or pamper yourself in the Souss "Spa Lifestyle Suite," a 3 bedroom luxury unit with its own private infinity pool and full kitchen facilities! Book today to start enjoying your dream Costa Rica vacation getaway! ... more   less 

Additional Information about Shana Hotel, Residence & Spa

Address: Carretera Punta Quepos, Manuel Antonio National Park 60601, Costa Rica (Formerly Shana Hotel & Spa)
Region: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Price Range: $219 - $590 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shana Hotel, Residence & Spa 4.5*
Number of rooms: 47
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Manuel Antonio National Park
#7 Spa Hotel in Manuel Antonio National Park
#9 On the Beach Hotel in Manuel Antonio National Park
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Questions & Answers

Here's what travellers have asked, with answers from Shana Hotel, Residence & Spa staff and other travellers.
16 questions
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Questions? Get answers from Shana Hotel, Residence & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for top floor view is great”
 of 5 bubbles liarosHeraklion, 7 Dec 2016 | Read review
“Book a junior suite room, it has Jacuzzi”
 of 5 bubbles mbermudez2016, 26 Sep 2016 | Read review
“Request rooms with a kitchen before arrival and pick up some groceries on the way.”
 of 5 bubbles jessicaaW6566AX, 20 Aug 2016 | Read review
“The Pen House is amaying”
 of 5 bubbles mavendan0, 16 Aug 2016 | Read review
“The bedrooms are super comfy, spotless clean and modern. Yet they give you that traditional Costa Rica feeling, and the view is outstanding.”
 of 5 bubbles mar_aisabelq2014, 13 Jul 2016 | Read review
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