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We stayed in this place, what a mistake! We were traveling through and thought we'd do the all inclusive for a night, the only good thing was that our stay was only a night. The rooms are very dated, and I mean very dated. The...More
2 Thank Snow1985
Response from Marjorie E, Public Relations Manager at Best Western Jaco Beach All Inclusive ResortResponded 24 January 2014
Dear Snow 1985, thank you for sharing your review.
Our guests´ feedback is extremely important for us because they let us how the hotel and its services are truly perceived, that way, we can know for sure what we need to do to keep on...More
The rooms had old furniture that was falling apart. The door leading to the balcony had gaps that allowed the hot air to come in. The radio at the pool and at the bar is played way too loud so that it is uncomfortable to...More
2 Thank Kimmy619
Response from Marjorie E, Public Relations Manager at Best Western Jaco Beach All Inclusive ResortResponded 22 January 2014
Dear Kimmy619, thank you so much for sharing your comments about your stay with us. We take our guests´ comments very seriously because they make us see exactly what their opinions and points of views about the hotel and its services really are, and with...More
You get what you pay for. Fine for the budget minded traveler with excellent location, but the interior is horribly dated and the WiFi is the slowest I've ever experienced. Food was ok, not great, not bad. Who can complain about a never-ending open bar...More
1 Thank DavioHadzi
Response from Marjorie E, Public Relations Manager at Best Western Jaco Beach All Inclusive ResortResponded 30 December 2013
Dear DavioHadzi, thank you for posting your review since they are very helpful for us because we get to see how our guests see our hotel and the services we provide, that way we are always able to keep improving iso we can give them...More
I live in Jaco and when I returned from a recent visit from the US, I found my electric shut off. It was too late to do anything at the time so I needed a room quick. I booked Best Western on line for 1...More
5 Thank wbailey6
Response from Marjorie E, Public Relations Manager at Best Western Jaco Beach All Inclusive ResortResponded 23 December 2013
Dear Whailey6, thank you for posting such a complete review about your stay with us. Reviews like yours are very important for us since they provide us with detailed pictures of our clients´ points of view about the hotel and it´s services and it shows...More
I found this hotel to be much different than other BWs which I have stayed at. When my partner and I arrived at the hotel we were not able to use any of the facilities other than the parking lot until check in, which is...More
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Response from Ana_Jacques, Director de Relaciones Públicas at Best Western Jaco Beach All Inclusive ResortResponded 20 December 2013
Dear RickCleveland2013, thank you for sharing your review. It is very important for us to learn of our guests´ opinion of the hotel and its services so we can use their feedback to continue improving everyday.
We are very happy that you found the very...More
Response from pagmeister | Reviewed this property |
They do have various recreational equipment at the resort, however, just a short way up the beach towards downtown there are numerous rental outlets for all water sports, etc. - including jet skis, surf boards.....