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BEST WESTERN Jaco Beach All Inclusive Resort

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BEST WESTERN Jaco Beach All Inclusive Resort
BEST WESTERN Jaco Beach All Inclusive Resort
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547 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Jaco Beach All Inclusive Resort
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Showing 293: English reviews
Toronto, Ontario
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 February 2013

I found everything okay at the resort, the only down side I found was with the kind of heat they have, one would think they would have umbrella,s around the pool area, of which there were none. The food was fine and it was easy to get around the resort. Near bye stores and restaurants, banks etc, outside the resort... More 

Helpful?
1 Thank peter l
GrupoMarta, Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Greetings from Costa Rica, peter I! Thank you very much for spending your vacation with us and for letting us know about your time at the Best Western Jacó Beach All Inclusive Resort. We are happy to tell you that, in the following weeks, we should receive an order of beach umbrellas and pool chairs placed at the request of... More 

San Jose, Costa Rica
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 January 2013

I had to stay in this hotel for work. It seems very old and in desperate need of a makeover. I can´t say it was dirty or that the service was bad, but the instalations are like walking into a 1970s bad movie. Flowered curtains, small and very hard beds and pillows. At dinner, the food was terrible, but breakfast... More 

Helpful?
Thank Karla61
GrupoMarta, Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Karla61, we are truly sorry that you did not enjoy your stay with us. We would like you to know that we should start working on our renovation plans soon. Next time you are in the area, please, stop by so that we can give you a tour of the property and try to make it up to you.... More 

Travellers are raving about these Jaco hotels

Quebec City, Canada
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 January 2013

We had to be there at 13:30 to give back our rented car. very long explanations with the guy at the gate. Very long Time for checking in. Had to wait in the lobby for more than an hour. I understand that checking Time is 15:00, but We were told we had to pay 25$ just to be around while... More 

Helpful?
1 Thank Christiane M
GrupoMarta, Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Thank you very much for your comments, Christian M. We would like to let you know that after a few reports on issues with our check in processes we've reviewed our procedures with our gate and front desk staff to try to improve and expedite it. So far, our guests have responded positively and we are really thankful for feedback... More 

Richmond, Virginia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 14 January 2013 via mobile

over all I can say that this hotel was okay. it's in a good location. unfortunately, it lacks of good customer service mostly at the front desk. check in time is at 3 p.m. and they will not let you even park at the hotel before that time. however, they give you the option to park at 11 a.m. by... More 

Helpful?
Thank elzorrocr
Jaco Costa Rica
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 January 2013

This hotel seemed like a good choice because of it's location. The price was better than condos and we decided to try it for a weekend stay in Jaco. WE hated it because the outside bar area had loud music with a booming drum and at 1:30 in the morning we were ready to sleep. We had our 9 year... More 

Helpful?
1 Thank rediscover
Ottawa, Canada
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 January 2013

I had low expectations for both the town of Jaco and this hotel given the other reviews I read. It turned out the town wasn't that bad.... But it was too hot to really spend anytime exploring,,,, so we spent all our time at the hotel... I would give this place a solid 3 stars... My kids loved it, there... More 

Helpful?
Thank Jason M
Lafayette, Indiana, United States
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 December 2012

in the lack of customer service from Jaco Beach Hotel. Apparently somewhere in between the time we booked this vacation and before actually arriving the hotel had become an all inclusive. We were asked if we wanted the all inclusive pkg for $70 per night pp and we said no. No problem until we wanted to get a drink at... More 

Helpful?
1 Thank Marilee K
Costa Rica
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 November 2012

by the name of this hotel, and what I had seen in the past, I expected much more from the hotel, and I mean everything, the bedrooms, bathrooms, food and the services, which was not so bad, but I expected more. i don't think I am going back there

Helpful?
4 Thank Karo R
Melbourne, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2012

We arrived after a 3 hour flight and a 2 hour drive at the resort only to be told we had to wait over an hour to check in and that it would cost us an additional $25 each to eat and drink prior to checking in. This was book as an all inclusive and was to a certain extent... More 

Helpful?
Thank meme3832905
Puerto Viejo de Sarapiqui, Costa Rica
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 November 2012

the hotel is ok, but no many activities to do, difficulties at lunch, was very slow, we lost 35 minutes waiting, and the food was cold, The play area has insufficient space, bartenders and staff are very good, they always immediately attended and facilitated our requirements. We are group of 75 people, and this review is just my opinion and... More 

Helpful?
Thank Rodolfo A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning

Additional Information about BEST WESTERN Jaco Beach All Inclusive Resort

Address: Pastor Diaz Ave, Jaco, Costa Rica
Region: Costa Rica > Province of Puntarenas > Jaco
Price Range: $205 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Jaco Beach All Inclusive Resort 3*
Number of rooms: 100
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Also Known As:
Best Western Jaco Beach Hotel Jaco
Jaco Best Western
Jaco Beach
Hotel Style:
#8 On the Beach Hotel in Jaco
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Jaco Beach All Inclusive Resort staff and other travellers.
23 questions
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Killarney, Kerry, Ireland
1 day ago
19 days ago
RI - USA
Detroit, Michigan
over a year ago

See all questions (23)

Questions? Get answers from BEST WESTERN Jaco Beach All Inclusive Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a different hotel”
 of 5 bubbles MPMIA, 7 Oct 2016 | Read review
“The best rooms are with the pool/ocean view!! Amazing to wake up and see parrots flying past!”
 of 5 bubbles o_Lee_o, 22 Sep 2016 | Read review
“We had a pool view on the third floor and it was really nice.”
  • A Lovely Honeymoon surprise in our room!
 of 5 bubbles debbiediniz, 15 Sep 2016 | Read review
“Choose the building on the right side facing the beach. Closer to restaurant and other areas.”
 of 5 bubbles 536shawnm, 6 Sep 2016 | Read review
“People with knee problem or families with kids may ask for rooms on the main floor ( no elevator, balcony rail too low)”
  • Sunset from the Hotel's ground
  • Tennis court, Building with bar, beach couple hundreds feet away
 of 5 bubbles Zsu-tazo, 30 Jun 2016 | Read review
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