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Hotel & Club Punta Leona

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Hotel & Club Punta Leona
Hotel & Club Punta Leona
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762 Reviews from our TripAdvisor Community

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Showing 469: English reviews
San Jose, Costa Rica
Reviewed 3 weeks ago via mobile

Since the last 15 years, I have visited Punta Leona at least twice a year, but the visit of the last week has been a disaster. The Punta Leona Hotel still being a great place to spend some time, but with the opening of a new spot inside the facilities, a lot of people is now surrounding the place, that...

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Helpful?
Thank Maynor C
Sara J, Director Comercial at Hotel & Club Punta Leona, responded to this review

Dear Maynor: Thank you for sharing with us your experiences. You are absolutly right regarding the new hotel inside Punta Leona. Also we are aware of the situation wih the road to Playa Blanca. We have been making all kinds of attempts to offer the best service to our clients, including the freedom to drive inside the property without problem....

Saint Louis, Missouri
Reviewed 3 weeks ago via mobile

We did not stay at this hotel because we live about an hour away. Enjoyed the beaches here & and were able to enjoy the facilities to see if our guests would like to stay here & if we would like to join The Club. The facilities are nice & the beaches are wonderful. Prices are higher to keep out...

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Helpful?
Thank NYE2015
Sara J, Gerente at Hotel & Club Punta Leona, responded to this review

Dear guest Thank you for your comments, we‘re glad that you enjoyed our facilities. We hope that you visit us again soon.

Reviewed 4 weeks ago via mobile

Lovely facility with lots to do. Came with Gate 1 all inclusive, and all food and entertainment is included. Beaches are lovely and not crowded. Staff is very friendly and helpful. Room is all we need for the rainforest-beach holiday. My Spanish is not great and so the fact that almost all staff move quickly to English makes it very...

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Helpful?
1Thank Denise S
Sara J, Director Comercial at Hotel & Club Punta Leona, responded to this review

Dear Denise: Thank you very much for the good rating you are giving to our Hotel. We will be more than pleased to host you again. Regards,

San Jose, Costa Rica
Reviewed 4 weeks ago via mobile

I am staying in an apartment in punta leona. The swimming pools and facilities are not good.. they need to invest more in making customers feel Ok... the staff is nice but we felt we paid for a 5 stars and got A 3 stars hotel ....

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Helpful?
Thank jochava
Sara J, Gerente at Hotel & Club Punta Leona, responded to this review

Dear guest Thank you for your comments. Our clients’ reviews and feedbacks are very important to us and help us to improve our services.

Nutley, New Jersey
Reviewed 4 weeks ago via mobile

We were pleasantly surprised at this Resort. We had a full cabin which was air-conditioned, refrig in room and coffee pot with amenities. Our Wi-Fi really did not work, but we found nearby hotspots that worked fine. Breakfast was included and our room entitled us to the private beach, Playa Blanca, which was warm and calm. We could even see...

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Helpful?
Thank KathleenLeo
Sara J, Director Comercial at Hotel & Club Punta Leona, responded to this review

Dear Kathleen: Thank you very much for your feed back and we are pleased that on the whole you enjoyed your stay. We have taken notice of your comments regarding the wifi and towels and will make the necessary improvements.

Trinidad and Tobago
Reviewed 15 January 2017

Wonderful location in the middle of a rainforest location. Lots of activities for the nature lover as well as the casual vacationer. The food was varied with quality offerings. The drinks were superb, especially the Punta Leona. Lots of activities for all members of the family.

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Helpful?
Thank rglynmarin
Sara J, Director Comercial at Hotel & Club Punta Leona, responded to this review

Thank you so much for your positive feedback. We greatly appreciate you taking the time to let us know your opinions about our hotel. We are pleased you enjoyed your stay & we very much hope that you will be able to return in the future.

Reviewed 15 January 2017 via mobile

Staff at reception was horrible. The one guy there was almost rude when we checked in. Just went over the 'rules' and map, slapped paper wristbands on us and told us how to get to our room. Never smiled once, just miserable. When we left we pretty much got the same treatment from another staff member. Room was not very...

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Helpful?
1Thank Jenn F
Sara J, Director Comercial at Hotel & Club Punta Leona, responded to this review

Dear Jenn: Thank you for taking the time to share your experience and for bringing this matter to our attention. I regret that your stay in Punta leona has not been grateful Reviews and Feedback are very valuable to our organization, as they are an opportunity to improve our services. Cordially

Burlington, Canada
Reviewed 11 January 2017

This place is a HUGE COMPROMISE: I upgraded to "All-inclusive" but discovered that this club/hotel is in fact semi-inclusive: with several items on menu that must be paid for & all drinks in bottles (including imported beers/local fruit juices) only available to their club members. But hang on: I highly recommend the "all inclusive" option because its a 20 minute...

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Helpful?
1Thank jamesbaldwin62
Sara J, Gerente at Hotel & Club Punta Leona, responded to this review

Dear guest: We are truly sorry for not living up to your expectations so please accept our most sincere apologies. We have taken note of all your comments and we will do everything possible to make future improvements.

Toronto, Canada
Reviewed 10 January 2017

We stayed for 7 days. Plenty of options for food, and not overly priced. My kids loved the Leona Nachos! The staff was very friendly and helpful. Security guards all around which made you feel safe. Even though it was very forestry, there were no bugs or mosquitos. For us, it wasn't super far to get anywhere by walking. A...

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Helpful?
2Thank josacamark
Reviewed 9 January 2017 via mobile

This is place is enormous lots of buildings well organized, very good to able to park close to beach, there is a private part and public area for parking so if you have a wrist band to show that you are staying then you get to drive up a hill to the private parking area. Whilst on the beach 🌊...

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Helpful?
1Thank Richard S
Sara J, Director Comercial at Hotel & Club Punta Leona, responded to this review

Dear Guest: It was very kind of you to send your comments about your recent stay at Punta Leona. Your feedback is very valuable to us and motivates us to keep improving our service to our guests. Thanks again for reaching out to us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel & Club Punta Leona

Address: Playa Blanca | Punta Leona, Jaco 1000, Costa Rica
Region: Costa Rica > Province of Puntarenas > Jaco
Price Range: $141 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel & Club Punta Leona 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Hotel And Club Punta Leona
Punta Leona Costa Rica
Punta Leona Jaco
Punta Leona Hotel Costa Rica
Hotel Style:
#5 Business Hotel in Jaco
#7 On the Beach Hotel in Jaco
#8 Spa Hotel in Jaco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel & Club Punta Leona staff and other travellers.
66 questions
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Phoenix
over a year ago

See all questions (66)

Questions? Get answers from Hotel & Club Punta Leona staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I got a standard room this time - I recommend the premium rooms as they are nicer overall”
 of 5 bubbles deborahhW465TE, 14 Feb 2017 | Read review
“Rooms are clean & have refrigerators but no microwave/nor room to eat/The property has NO SMOKING policy signs everywhere.”
 of 5 bubbles jamesbaldwin62, 10 Jan 2017 | Read review
“If the superior room doesnt have a balcony is not worth to pay more.”
 of 5 bubbles Cosmic_Elf, 15 Dec 2016 | Read review
“You can choose in many options ranging prices on where to stay at.”
 of 5 bubbles 41isaacs, 29 Oct 2016 | Read review
“They are all good we had a view of the flora.”
 of 5 bubbles artsanmiguel, 30 Aug 2016 | Read review
5 of 5