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Wyndham San Jose Herradura Hotel & Convention Center

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Traveller (483)
Room & Suite (212)
Dining (108)
Overview
  • Excellent25%
  • Very good37%
  • Average23%
  • Poor9%
  • Terrible6%
Travellers talk about
“hard rock cafe”(42 reviews)
“san jose”(115 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Additional information
Offers from Wyndham San Jose Herradura Hotel & Convention Center
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,132)
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787 results
Traveller rating
182
281
178
84
62
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LanguageEnglish
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182
281
178
84
62
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All reviewsjapanese restauranthard rock cafesan josecosta ricaclose to the airportfree shuttlebreakfast buffetshopping mallcoffee makerswim up barsmall casinolobby areaan early flightinternational airportgift shoprooms are largeairport hotel
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1 - 5 of 787 reviews
Reviewed yesterday

Our room a suite had a foul odor of urine or mold, we called the front desk to inform them and see what our options were but instead the dismissed us with the response of "we will make a notation of this and look into,...More

Review collected in partnership with this hotel
Thank johnwardiii
Hotel's Favourite
Reviewed 7 June 2018

Very large and clean room. Friendly staff, especially the Bell-Boys were very obliging. Airport shuttle on time and reliable. clean, beautiful large pool area, large breakfast buffet. The furnishings can generally be described as rustic.More

Thank colonell
Response from Ana C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention CenterResponded 8 June 2018

Dear Colonell, Thank you so much for the excellent picture you have painted of our property. I am especially proud of you referring to our bell boy staff as obliging and that they are what truly makes a difference. We were happy we exceeded your...More

Reviewed 1 week ago

We arrived late and were told to park in the back, in the delivery area, and had a very helpful porter show us the back way in and drag our luggage through. We chose this hotel because it had 4 pools, but they are not...More

Thank Seasick2013
Response from Ana C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention CenterResponded 5 days ago

Dear, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated. Looking forward...More

Reviewed 1 week ago

Cc accepted. Parking available. Free airport shuttle service available between 6am to 9:45pm. No shuttle service to San Jose downtown (20-30 min. taxi ride). On-site casino. On-site restaurants. 2 Outdoor swimming pools. Dated interior. Worn-out infrastructures. Friendly staff. Front desk staff can speak fluent English....More

Thank chinmak
Response from Ana C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention CenterResponded 1 week ago

Dear, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all...More

Reviewed 1 week ago via mobile

This hotel offers clean accommodations in a beautiful hotel. But some of the claims were misleading. Now while my family and I enjoyed nice rooms and friendly staff, there were other things we just couldn't forgive. First, the pool bar was closed both days we...More

Thank Shelly B
Response from Ana C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention CenterResponded 1 week ago

Dear Shelly, We want to take this opportunity to apologize for the poor service you received during your stay. Your experience was not the quality of service that we have promised to provide to our guests. Thank you for choosing usand we look forward to...More

View more reviews
About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Outdoor pool
Details
Price range
USD 86 - USD 118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 86 - USD 118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (483)
Room & Suite (212)
Dining (108)
Pool & Beach (107)
Amenities (17)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Gina G
31 July 2018|
AnswerShow all 7 answers
Response from Luis M | Reviewed this property |
Call the hotel and ask them. I guess Yes, as in any other...
0
Votes
Cindy T
24 July 2018|
AnswerShow all 6 answers
Response from Bayou-Babies | Reviewed this property |
Yes there is a nice pool. Breakfast is served by the pool and was included in the room. The food at the bar was wonderful. Couldn’t trllbyounifntherebwas an elevator but I’m sure there is. We enjoyed the two nights we stayed.
1
Vote
bahughes20
3 August 2017|
AnswerShow all 9 answers
Response from Ana C | Property representative |
Dear guest, Jacó Beach is around 2hrs from here! Best regards!
0
Votes
Google Translation
Room Tips
"Poolside rooms are nice"
Read review
"Just avoid"
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"Ask for one where nothing is broken"
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"First Floor room worked best for me, esp. with ease of rolling luggage to and from lobby."
Read review
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