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DoubleTree by Hilton Hotel Cariari San Jose

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DoubleTree by Hilton Hotel Cariari San Jose
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1,262 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Cariari San Jose
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Showing 1,066: English reviews
Murphy, United States
Reviewed 23 February 2015

Amazing facility with a total resort look and feel. From the trees to the flowers that are abundant around this hotel. Total relaxed atmosphere and Gorgeous views. I always stay at this hotel when I visit Costa Rica and plan on continuing.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Hassan A
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thanks for staying here at the Doubletree by Hilton Cariari San Jose. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back. Carolina Salazar, Director of Sales & Marketing.

san jose, Costa Rica
Reviewed 22 February 2015

Front desk staff need to be trained on customer service. room entry card didnt work during check-in and at the time of checkout and the staff didn't inform about this. had to take my luggage back and forth on both occasions to let them know i couldnt get in. also, room service dinner arrived cold.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ronnie M
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at DoubleTree by Hilton Cariari San Jose and your satisfaction is important to us. Thank you again for your feedback, and...

Miami, Florida
Reviewed 22 February 2015

I stayed here for three nights as I was in San Jose on business. The hotel has been around for many years and has undergone different management. The hotel is interesting, as there are parts of the halls that are semi-outdoor, complete with plants and trees and the décor is exotic and pretty. The room was ample, well lighted and...

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Helpful?
Thank Maria G
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thank you for your kind words. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests. Thanks again for choosing Doubletree by Hilton Cariari San Jose. Carolina Salazar, Director of Sales & Marketing.

CT
Reviewed 22 February 2015

Hotel is close to airport. Check in (I pre checked in online) was easy, room was large and bar/pool area welcoming for our first "tico" drink. Indoor/outdoor landscaping was well done and gave you the feeling that you were far from San Jose.

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Helpful?
Thank ELLlady
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels. Carolina Salazar, Director of Sales & Marketing

farmington, United States
Reviewed 18 February 2015

The Hotel was truly beautiful the rooms were nice bathroom a bit small the shower door hits the toilet when you want to get in. The buffet stile breakfast was fine the pineapple juice was nothing like the glass I order for lunch the next day. The Pool looked great however the Temperature was really quit cold. It has a...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Paul S
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thank you very much for taking the time to share your experience. I am very happy to hear that our property offered you the just right amount of space for you to spread out and relax. Hope to see you return soon! Carolina Salazar, Director of Sales & Marketing.

London
Reviewed 17 February 2015

A typical corporate offering from Hilton, this hotel is just 10 minutes from the airport and just off the main drag. Although you wouldn’t know it as it was surprisingly quiet. On check in, the staff were smiley and professional – a nice touch was the gift of a couple of warm cookies. Our room over looked the pool and...

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Helpful?
Thank MarianW123
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thank you for choosing to stay with us. I am glad to hear that you enjoyed your stay and I hope you will return should your travels bring you back this way. Carolina Salazar, Director of Sales & Marketing.

Reviewed 16 February 2015

After a quick overnight in a sterile, cosmopolitan downtown hotel this was refreshing, to say the least! Charming hacienda-like atmosphere, lovely pool, roomy, amazing pillows/mattresses (that means a great deal to seasoned travelers!). Restaurant is good, staff is helpful, close to airport. Beautifully landscaped and the hotel is laid out in such a way that it makes it feel intimate...

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Helpful?
Thank Kimberleemcpike
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Your comments about your stay at Doubletree by Hilton Cariari made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon! Carolina Salazar, Director of Sales & Marketing.

Reviewed 14 February 2015

Lovely resort like setting , great location. We have a family - little kids and a dog - saying right in downtown is a HUGE hassle in Costa Rica - DONT DO IT. Not unless you are single or a couple and don't have your car with you. This is right on a main artery to travel in and around...

Review collected in partnership with DoubleTree by Hilton
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Thank gregoryg803
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon....safe travels. Carolina Salazar, Director of Sales & Marketing.

Cedar Rapids, Iowa
Reviewed 11 February 2015

I have to say that the Double Tree was a great place to start our adventure in Costa Rica. We've never been to the area and wanted a taste of several different regions. The hotel itself was clean and hotel staff was helpful and gracious with my horrid attempts at the language. Minor issues included no bottled water left in...

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Helpful?
Thank Denise S
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thank you for taking a moment to share your experience.We look forward to serving your travel needs at the Doubletree by Hilton Cariari San Jose should you return to the San Jose area. Carolina Salazar, Director of Sales & Marketing.

Camberley, United Kingdom
Reviewed 11 February 2015

Good points: Large comfortable room with good coffee making and large TV, bathroom with large walk in shower, quiet, attractive layout around large pool, convenient for the airport, friendly greeting at front desk...and a biscuit. Less good: Free wifi only available in common areas and limited to one hour, the least cheerful and friendly restaurant service we experienced in Costa...

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Helpful?
Thank Gerry H
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

I just wanted to say thanks for your recent stay here at Doubletree by Hilton Cariari San Jose! I’m so glad you were able to experience our warm hospitality. We can’t wait to see you again soon. Carolina Salazar, Director of Sales & Marketing.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Warm, rustic and luxurious, the DoubleTree Cariari by Hilton brings modern day opulence to Costa Rica's capital city. A heavenly urban retreat with spacious guestrooms, a sparkling swimming pool and great service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cariari San Jose

Address: Cariari, San Antonio De Belen 40701, Costa Rica
Region: Costa Rica > Province of Heredia > San Antonio De Belen
Price Range: $119 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Cariari San Jose 4*
Number of rooms: 222
Reservation Options:
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Also Known As:
Doubletree Cariari By Hilton San Jose Hotel San Antonio De Belen
Doubletree San Antonio De Belen
San Jose Hilton
DoubleTree By Hilton Hotel Cariari San Jose Costa Rica/San Antonio De Belen
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Cariari San Jose staff and other travellers.
29 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Cariari San Jose staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free wifi with Hilton Honors membership”
 of 5 bubbles F6338BOdavido, 29 Mar 2017 | Read review
“No issues experienced with our room except a noisy jacuzzi pump (upper floor)”
 of 5 bubbles ArcticExplorer51, 19 Mar 2017 | Read review
“All rooms in a semi circle I would say lower number rooms better, (closer to reception).”
 of 5 bubbles alanh88, 18 Mar 2017 | Read review
“Ground floor room facing the pool for quick access; Upstairs room for more quiet environment”
  • Spacious room
 of 5 bubbles GrOmit-y, 16 Mar 2017 | Read review
“They all seem lovely. The upper floor has balconies.”
 of 5 bubbles Palmsandbeaches, 13 Mar 2017 | Read review
5 of 5