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The Springs Resort and Spa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 422*
USD 410*
USD 422*
USD 410*
USD 422*
USD 410*
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The Springs Resort and Spa
The Springs Resort and Spa
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2,331 Reviews from our TripAdvisor Community

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There are newer reviews for The Springs Resort and Spa
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Showing 2,140: English reviews
Rochester, New York, United States
Reviewed 1 September 2014

Our tour company, Costa Rican Resource (crrtours.com), arranged for us to stay here as part of our 11 day trip to CR in August, 2014. It was a great choice! The hotel is impressive and sprawling. The kids were comfortable anywhere and the food was great. There are a lot of grounds. You could do a lot of walking if...

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1Thank ajerum
Hilton Head, South Carolina
Reviewed 31 August 2014

This hotel is beautiful, it does have a long dirt bumpy road to get there but once you get there it is paradise, lot of hot springs and the rooms are big, with awesome views of the volcano, take a trip in town and enjoy some time there.

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Thank joel_laboy2000
Manakin Sabot, Virginia
Reviewed 31 August 2014

Our family was lucky enough to spend 4 nights at The Springs in early August. What a beautiful hotel and wonderful staff. We had read the reviews and were expecting a great stay, but our actual stay exceeded all we thought it would be! The room was extraordinary. We slept with the doors open and the sounds were magical. The...

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1Thank GoochlandFamily
Newbury, United Kingdom
Reviewed 31 August 2014

.... From the welcome drinks.... To the warm, friendly land helpful staff ... To the immaculately clean and well equipped rooms .... To the amazing facilities. Would recommend this hotel to everyone. It is beautifully located with a wonderful view of the volcano and the hot springs are just amazing!!!

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Thank Jenny W
Pearland, Texas
Reviewed 30 August 2014

This hotel was beautiful. Our room was spacious. The bathroom was great for a family, double sinks, a shower and a separate sunk in tub. The balcony had two hammocks, two rocking chairs and a small table with two chairs. The view from the room and balcony was absolutely breath taking. One day all the fog cleared and we were...

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Thank feliciacastillo
Nashua, New Hampshire
Reviewed 30 August 2014

I wanted to go to this hotel because of the hot springs and it's beauty and found so much more. The staff are top notch. Everyone is pleasant. Property is more beautiful than pictures can do it justice. It is quiet and clean. It is advertised as a honeymoon place but I didn't see any one their honeymoon. It was...

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Thank KimD81450
San Jose, California
Reviewed 28 August 2014

Cool place, not cheap but very well managed. Only suggestion for improvement would be to offer a shuttle service into town a few times a day - for families with picky eaters, the menu on site can be limiting.

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Thank the b
new york
Reviewed 24 August 2014

Our family of 5 stayed here two weeks ago. We had the perfect trip. The resort is gorgeous, we loved spending time in the hot sprints, and the staff was very friendly and helpful. We were in a family suite which was wonderful. Can't recommend it highly enough. Only down side is the road to get anywhere outside of the...

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1Thank sherdave5
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear sherdave5, I truly appreciate you taking the time to write this review and express how much you enjoyed your time with us. Our staff strives to give each and every guest a unique unforgettable experience, and I am happy to know we reached our goal for you. Thank you again for your review. Pura Vida! Melanie Marsell Guest Services

Port Washington, New York
Reviewed 22 August 2014

Just back from our Costa Rica trip. It was 100% perfect. The hotel is breathtaking. The entire staff is wonderful and want nothing more than to ensure you enjoy your stay. Everything is sparkling clean. The rooms are beautiful. The bed faces the window looking out to the volcano. There are hammocks on the private balcony, and even if it's...

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3Thank katehasl
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear katehasi, Thank you for choosing our resort to host your recent stay in Arenal. I am happy to hear you enjoyed our rooms, bathrooms (how great are the showers?!), restaurants, and other grounds. Since you mentioned the gluten free pancakes, I wanted to let you know that we have created a brand new menu for our guests with dietary...

Reston, Virginia
Reviewed 21 August 2014

This is a beautiful property but it still does not justify the cost. We paid more than $600 per night for 2 adults and one child (that's just for the room, nothing else included). The room for 3 was small and barely fit the extra child bed. The hotel should really be described as a theme park with attractions that...

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4Thank Beau L
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Beau L, I am very disappointed to hear about your recent experience with us. I would like to personally apologize for not meeting your expectations. I would like to mention a few things regarding your comments about our rooms and location. Our rooms (the smallest being our Vista Guest Room) is 587 square feet. The average size of a...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: $460 - $1,176 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
#5 Spa Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort and Spa staff and other travellers.
87 questions
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Questions? Get answers from The Springs Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have vaulted ceilings. All rooms have impressive Arenal Volcano views.”
emilioj986, 24 May 2017 | Read review
“Stay here longer than 2 days to get it all done.”
X8669QOkellyp, 23 May 2017 | Read review
“Volcano view”
TravelGirl11238, 17 May 2017 | Read review
“all rooms are different so review the pics they offer to determine what type of room you want, they also have private villas”
greeneyes624us, 10 May 2017 | Read review
“Most rooms have a volcano view, there is a bit of walking back and forth to the main building for meals, spa, pool and hot springs, etc.”
gaosborn54, 4 May 2017 | Read review
5 of 5
Orbitz.com
USD 410* /night
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TravelocityUSD 410
Hotwire.comUSD 410
Booking.comUSD 422
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*Disclaimer
Prices are for 1 room, 2 adults
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