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The Springs Resort and Spa

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The Springs Resort and Spa
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2,149 Reviews from our TripAdvisor Community

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Showing 1,979: English reviews
Saratoga Springs, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 June 2014

My husband and I recently stayed at The Springs for three nights on our honeymoon. Everything about the resort was wonderful. We felt like we were secluded and one day we were the only ones in the main pool! We loved all of the springs and pool hopped our entire stay. We definitely recommend eating/visiting Donald at the lower springs... More 

Helpful?
3 Thank Megan M
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Megan M, Congratulations on your wedding and thank you for choosing to celebrate your honeymoon with us at The Springs. Our staff strives to provide each and every guest with flawless service and a memorable vacation experience. I will be sure to share your wonderful comments with Donald. I am happy to hear you enjoyed your trip to Arenal/La... More 

Casselberry, FL
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 June 2014

This property seems to have the best of everything. They even offer day passes just to use the amenities which extend from thermal pools (and lots of them) to big cat rescue facilities to river-front activities. The rooms are outstanding and each one has a perfect view of the Arenal Volcano with large picture windows. The grounds a lush with... More 

Helpful?
2 Thank Ralph32707
San Antonio, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 June 2014

The views from our suite of the volcano were spectacular. The food was exceptional both the resort and in the surrounding towns. The ambiance while ATV’s, hiking and looking for wildlife was second to known. Strongly suggest you fly into Liberia, not San Jose. The traffic is far more relaxing coming from Liberia, the scenery and the roads are phenomenal,... More 

Helpful?
2 Thank gddmarshall
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear gddmarshall, Thank you for taking the time to review our resort. I am happy to hear you were able to enjoy the famous Arenal Volcano view from our guest rooms.Our staff strives to provide the best service for each and every one of our guests, and I am happy to hear we met our goal on your recent trip.... More 

Miami, Florida
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 June 2014

Best hotel we have ever stayed at. Everything about the place is first class. The staff, the rooms, the food, the activities. I have travelled all over the world and this is honestly the nicest hotel/resort I have ever been to. The staff are really attentive, the location is breathtaking and we had a blast with the ATV riding and... More 

Helpful?
3 Thank Eddy T
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Eddy T, Thank you for your thoughtful review. I am happy to hear you were able to enjoy your vacation with us. It is a great compliment to be compared to other resorts around the world. We pride ourselves on our unique location, lush views, on-site adventure activities, and exceptional customer service. The ATV tour is one of our... More 

New York City
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 13 June 2014

Our stay at The Springs Resort and Spa was a high light of our trip to Costa Rica. It is a magical, well-run place, where guest's enjoyment and comfort is a priority. Customer service: staff was nice, proactive in terms of asking if we needed anything, accommodating, genuine, and overall made us feel relaxed, welcomed and comfortable. Customer service can... More 

Helpful?
6 Thank momnyc123
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear momnyc123, Thank you for taking the time to share your experience with the Trip Advisor community. Your feedback is very important to us, and we appreciate your extensive review. Our staff works day and night to ensure that all of our guests needs are met above and beyond expectations. As you mentioned, we are very proud of our unique... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2014

We visited the springs for a friends wedding last year, the rooms are unreal, we had a great view, the pools are so nice, great activities nearby. La Fortuna is a nice comfortable, quaint little town. I'd highly recommend both the resort and the area.

Helpful?
2 Thank Nchick645
JayA687, Guest Relations Manager at The Springs Resort and Spa, responded to this review

Dear Nchick645, The Springs Resort and Spa want to thank you for your generous review. The owner designed and crafted each room with the most optimum view of Volcan Arenal in mind. The maintenance crews work 24/7 to make sure that our pools and jacuzzis are kept clean and fresh for our guest to enjoy and relax in. Weddings and... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 June 2014

When arriving at The Springs resort in Arenal the first thing I realized was how amazing the staff was, although they only have 47 rooms (it always feels empty) everyone remembers your name (probably because you are given blue live strongs to ID yourself), however they are genuinely friendly. Always willing to drive you the insanely short distance to your... More 

Helpful?
2 Thank CattyChef
London
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 June 2014

I cannot thank the staff enough for making our stay at the Springs the most enjoyable one of our lives. My wife and I were on a very belated honeymoon to Costa Rica after many years of toil within our respective lives. It was therefore our desire to travel to a country which both enriched our lives and brought about... More 

Helpful?
2 Thank Mark N
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Mark N, I truly appreciate you taking the time to write this review and express how much you enjoyed your time with us. Our staff strives to give each and every guest a unique unforgettable experience, and I am happy to know we reached our goal for you. We are particularly proud of our Club Rio Outdoor Center as... More 

Palm Beach
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 June 2014 via mobile

5 days there with my family. Great people ,really very nice. Although 5 days is a bit long to stay there,i think 3 is enough. The service is not 100% more like 75%.Although they do try hard,its like they lack direction in some areas. The rooms are great ,the beds are so comfy you wont want to get out of... More 

Helpful?
3 Thank Palmbeacherpalmbeach
Jaimie A, Guest Relations Manager at The Springs Resort and Spa, responded to this review

Dear Palmbeacherpalmbeach, Thank you for your recent review. It is true, we have extremely comfortable beds and lovely, large rooms, each with a volcano view so one can stay in bed all day and enjoy the beauty that surrounds you. Our friendly staff makes a daily commitment to ensure guest satisfaction. On behalf of The Springs Resort and Spa, I... More 

Holbrook, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

The staff at The Springs was fantastic they treated me like family. For example I got a spa treatment and the receptionist was very nice, every time I saw her she would say “Hi Crystle, how are you?” Even the people that I never met like the Sushi chefs were extra nice; when I was lost and couldn’t find what... More 

Helpful?
1 Thank Crystle S
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Crystle, I am so happy to hear you had a great time with us on your recent trip! It was so nice having the opportunity to work with you and the rest of the group. I am very thankful for all of your hard work, and I know Victor and all of the animals are as well. If you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: $454 - $1,058 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#3 Spa Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort and Spa staff and other travellers.
64 questions
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Questions? Get answers from The Springs Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for 2nd floor so you get a better view and the ceilings are really high. All windows.”
 of 5 bubbles planetkaren, 21 Nov 2016 | Read review
“Get the two bedrooms if you have kids with you, its worth it!”
 of 5 bubbles 488americat, 11 Nov 2016 | Read review
“Best views ever, quiet romantic and fun at the same time”
 of 5 bubbles Anamarygil, 7 Nov 2016 | Read review
“Ask for a room with a view of Arenal Volcano. Possibly the most stunning vista you will every have!”
 of 5 bubbles NormaIsabelle, 1 Nov 2016 | Read review
“All rooms have a view of the volcano....it is a relatively small hotel with 75+ rooms, I doubt you will dislike any of them!”
 of 5 bubbles 60745Mary, 1 Nov 2016 | Read review
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