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The Springs Resort and Spa

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The Springs Resort and Spa
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2,300 Reviews from our TripAdvisor Community

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Showing 2,114: English reviews
San Antonio, Texas
Reviewed 12 June 2015

My family of four (11 and 13 year old girls) just spent 3 days at this resort with my parents and sister and would highly recommend it. The highlights: Beautiful resort with an unforgettable view of the Arenal volcano. Fantastic service from the entire staff who always went above and beyond (special shoutout to Keylar!) Even at 80% capacity, this...

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2Thank rickh2040
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear rickh2040, Thank you for taking the time to review The Springs Resort and Spa! We are happy to learn that you enjoyed your stay with us and that our staff was able to make your stay more comfortable! We are constructing 27 new units, however, they are only visible and audible from our Falcon's Nest. Construction is expected to...

Reviewed 12 June 2015 via mobile

The hotel itself is immersed in the rainforest environment with hot springs and great views of the volcano. The pool has a swim up bar with wonderful choices from the upstairs restaurants. The staff looks out for the best in every guest. The entire experience was incredible and is a great place for families. It is more for older kids...

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1Thank SamBlum
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear SamBlum, Thank you for your TripAdvisor review on The Springs Resort and Spa! We are pleased to learn that you had an incredible experience during your stay with us!! On your next visit, please feel free to consult with our wonderful concierge staff about other tours and activities available for younger children. Please visit us again soon! From all...

Stoughton, Wisconsin
Reviewed 11 June 2015

Although I didn't stay here, I wish that I had spent longer than 2 hours. I would highly recommend spending time in the springs. The setup is great and the views are the best that I had of Arenal for the two days I was in La Fortuna. I could have skipped the zoo, but that's just me, I'm not...

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Thank michelledK4315VE
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Michelle D, Thank you for taking the time to review The Springs Resort and Spa! Your comments are greatly appreciated! We would like you to enjoy all that our resort has to offer including accommodations, adventurous activities, and numerous dining options. Please feel free to contact me about booking and preferred rates, and/or MultiAdventure passes to Club Rio! Please...

Reviewed 9 June 2015

I don't even know where to begin... I'm still here and couldn't even wait until I got home to write a review this place is so beyond AMAZING!!!!!! Breathtaking, Peaceful, and perfect! Food is delicious, service impeccable, the views are spectacular. The sunset horseback tour I highly recommend with Nano as a tour guide. Nano went above and beyond for...

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Thank Toplove
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Toplove, Thank you for your wonderful review about The Springs Resort and Spa! We hope your stay and experience at The Peace Lodge and La Paz Waterfall Gardens was just as amazing! We will be sure to personally thank Jonathan and Nano at Club Rio for their outstanding guest customer service. We hope to able to serve you again!...

Reviewed 8 June 2015

My husband and I, along with three of our children, ages 27, 20 and 9 stayed at The Springs for 4 nights. I did a lot of research before booking this trip, as I wanted to find a resort that offered plenty of activities as well as relaxation. The Springs did not disappoint! The staff was incredible before and during...

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Thank TereB_13
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear TereB_13, The Springs Resort and Spa would like to thank you for your phenomenal comments about your experience with us! We are thrilled to have been able to provide you with such a memorable visit! We strive to emphasize that guests of all ages can enjoy themselves at our resort. Club Rio has so many amazing activities and we...

Saint Louis, Missouri
Reviewed 8 June 2015

One of the most spectacular places I've ever stayed, and I have traveled the world. Yes, the views are amazing. The rooms are fantastic. Club Rio's awesome - the staff couldn't get any better. The food, the drinks, the pools, & hot springs are top notch. I would recommend this place to anyone 1000 time over! :)) Enjoy!!

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Thank Molly B
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Molly B, Thank you so much for reviewing The Springs Resort and Spa! Your comments are genuinely appreciated, especially coming from a world traveler!! It is always great to learn that all of our staff's efforts are noticed! We will be sure to thank them all for their excellent service! Please visit us again soon! From all of us...

Charlotte, North Carolina
Reviewed 7 June 2015

Just spent 3 days at the Spring Resort. From the moment we arrived to the time we left the service was unbelievable! Staff very personable and accommodating. The resort was exceptionally beautiful! We stayed in the family suite, it was perfect with a view of the volcano from our bed. The restaurants were excellent. I would highly recommend the Spring...

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Thank MamaCav
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear MamaCav, Thank you for your amazing comments about The Springs Resort and Spa!! Excellent choice staying in the family suite! It has such an incredible view from both floors! Thank you for highly recommending us! We are always happy to serve our guests! Please visit again soon! From all of us at The Springs Resort and Spa... Thank you...

charleston, sc
Reviewed 4 June 2015

We have a family of 5 with children ages 5-12. We all loved the springs. The service was wonderful. The rooms were excellent. The activities for the children could not have been better. Kids never wanted to leave to do off campus activities. We could not have had a better experience.

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1Thank rowejr1
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear rowejr1, The Springs Resort and Spa would like to thank you for your TripAdvisor comment and 5-star rating! We could not be happier to learn that you and your young children enjoyed your stay with us! Club Rio is definitely a great place to bring the family for adventure! I hope you were all able to visit our rescued...

Tampa, Florida
Reviewed 4 June 2015

The top of the top! Top of the mountain, beautiful views of the volcano, the customer service was phenomenal, so welcoming. Everyone was there to help make your stay amazing! The rooms were incredible! We had a 2 level suite and were so incredibly pleased! Fun swim up bar in the pool and the springs were amazing! Fun game rooms...

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Thank Giselle H
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Giselle H, Thank you for your comments about The Springs Resort and Spa! We are overjoyed to learn that we were able to surpass your expectations on your most recent visit! Our resort is designed and employed with the guest in mind. Everyone from concierge to the laguna bar strives to provide the best quality and service to guests...

Vancouver, Canada
Reviewed 3 June 2015

My husband and I went to The Springs for hot springs and a nice dinner (we did not stay there). You can see the quality this place offers the minute you walk into the lobby. The service was great and the amenities clean. The change room/shower room had everything you need, including shampoo, conditioner, and body wash. The hot springs...

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Helpful?
Thank Jason C
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Jason C, Thank you for choosing to spend a day with us at The Springs Resort and Spa! It's great to know that you enjoyed the service and quality of our resort and staff! The view from our mineral springs is truly incredible! Our food and beverage department is always looking for ways to improve their quality and service...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: $458 - $1,141 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
#5 Spa Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort and Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 203 is great for families of five.”
WestonDad, 23 Apr 2017 | Read review
“Acari building was maybe 200 meters from main building but worth the walk. Volcano views were amazing”
andreabR9176JA, 18 Apr 2017 | Read review
“Only 38 rooms, so every one is nice.”
johnlO3621EN, 18 Apr 2017 | Read review
“Get an Alta Vista room on the 4th floor in the Acari building for the best views.”
thade2015, 16 Apr 2017 | Read review
“To my knowledge, all of the rooms face the Volcano so you can't go wrong!”
  • The Volcano view in the morning...
WileyG762, 11 Apr 2017 | Read review
5 of 5