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Arenal Springs Resort and Spa

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Arenal Springs Resort and Spa
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2,117 Reviews from our TripAdvisor Community

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Showing 1,680: English reviews
Central Florida
Reviewed 31 March 2014

Stayed here for 3 nights and had a great time. The room is very nice and the grounds are beautiful. We never saw the top of the volcano as it was covered in clouds. We were able to eat a dinner buffet which started at 6:30pm at the big restaurant on site for $20.00 US pp (includes taxes & 10%...

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Helpful?
Thank dkoitz
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having...

Reviewed 29 March 2014

Exceeded every expectation we could have had. From the moment you arrive to the moment you depart we could not have been treated better. Not only is the resort beautiful but the staff is unbelievable. Not at any moment in time do you feel unwelcomed or out of place. We spent most of our time poolside with Erick and his...

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Helpful?
1Thank Jeff W
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having...

Whiteley
Reviewed 28 March 2014

Arriving at this hotel late afternoon, we were greeted with a cool fruit drink, then checked in and explained the layout of the hotel complex. Our apartment was No. 902, at the far end of the complex, we were escorted there on a golf buggy with our luggage. It's was a first floor apartment which gave us an excellent view...

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Helpful?
Thank RoyE
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having...

Saint Cloud, Minnesota
Reviewed 26 March 2014

We stayed here for 2 nights with our 2 children, ages 8 & 10. I will say that there were not a lot of kids here, BUT we felt totally welcomed. The breakfast was some of the best food we ate during our week in Costa Rica. And, the hot springs were quite possible the most relaxing part of the...

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Helpful?
2Thank BensonFamilyMN
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having...

Wisconsin
Reviewed 24 March 2014

First trip to Costa Rica and first place our family of 5 stayed for 3 nights. The rooms are set up like seperate duplexes. We had one duplex to ourselves with a king bed on one side and 2 double beds on the other side. There was a door in between which made it nice for our family to all...

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Helpful?
2Thank kdct
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having...

Lexington, Massachusetts
Reviewed 23 March 2014

We stayed here two nights. It was wonderful. We had a room with two double beds. There was lots of room. We liked the fact that each building is basically a duplex. We had a great view of the volcano, which was beautiful. The grounds are really nice. The dining room is outside and provides a really pleasant area to...

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Helpful?
1Thank mjc_travels
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having...

nebraska
Reviewed 23 March 2014

This was our best stay at Arenal Springs of the 4 times we've been there. They have done extensive expansion of the hot springs & pool area. The rooms are comfortable & clean. The bathrooms are nice but only a small area for toiletries. The volcano view is super for most of the cabinas with small front porches & rocking...

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Helpful?
Thank joyceh
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having...

Chicago
Reviewed 20 March 2014

I stayed at Arenal Springs Resort in April of 2010. When we arrived, we were greeted with a tropical drink and the check in process was fast and friendly. We reserved two rooms, for 4 friends, and they were happy to give us 2 adjoining rooms. This was great - it allowed us to hang out all together on the...

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Helpful?
Thank VictoriaTheBrute
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Hello VictoriaTheBrute, thank you very much for reminding us have passed nearly four years, thank you for your beautiful comments and it's nice to see that you had a beautiful experience with us, always will be waiting for your return to serve you as you deserve it.

Chicago, Illinois
Reviewed 20 March 2014

Words cannot express how wonderful our experience here was. We had forty guests in attendance of our wedding and Miguel, the hotel's events planner, took care of all of us. The grounds and hotel itself were gorgeous and the hot springs were incredible. We spent almost two full days and two nights there and the staff were responsive to our...

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Helpful?
Thank erp1006
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Hello dear friend, thank you very much for choosing us for an occasion so special in your life, for us was a real pleasure and honor to have been able to help you. We are sending you many blessings in your marriage and that God always take care of you. also we hope to see you soon here and be...

Chicago, Illinois
Reviewed 18 March 2014

We arrived at 9:30pm after a very long drive from San Jose (and a very long day of travel from Chicago). Eddie helped us check in and showed us to our room - a "cabinita" that we shared with one other room. Our in-room air conditioning wasn't working, so Eddie immediately sent for a repair man to fix it on...

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Helpful?
Thank Katie D
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Hello Katie D, thank you very much for your comments and thanks for choosing us as your hotel, we hope that everything in your home is well. on behalf of all the employees of the Hotel Arenal Springs thank you and we hope to see you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Arenal Springs is located just 5 miles away from la Fortuna town toward the Arenal Volcano or National Park. We are located between La Fortuna town and the Arenal Lake.The Hotel count with 87 Junior Suites and 3 Master Suites King and 3 Master Suites Queen with direct view to the Arenal Volcano. Each room are surrounding with exotic gardens, beautiful flowers and many species of birds. These rooms offer either a king size bed or two double beds. Also we provide rooms with handicap access and adjoining rooms for families who want stay together.Our hotel offers you 2 swimming pools and a Thermal river.Hotel Arenal Springs Resort offers on each Junior Suite the best amenities for your comfort. King Bed or Two queen beds, Hair dryer, Cable TV, Mini bar, Free Wi-Fi Internet access, Air Conditioning, Ceiling fan, Laundry Bag, Telephone, Safe deposit box, Coffee Maker free coffee and tea), Bath amenities, Private bath with tropical garden, hot water, Private terrace. ... more   less 

Additional Information about Arenal Springs Resort and Spa

Address: 5 Miles West of Catholic Church of la Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $177 - $816 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arenal Springs Resort and Spa 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Arenal Springs Hotel La Fortuna De San Carlos
Hotel Arenal Springs
Arenal Springs Resort And Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#1 Green Hotel in La Fortuna de San Carlos
#4 Business Hotel in La Fortuna de San Carlos
#7 Family Hotel in La Fortuna de San Carlos
#7 Spa Hotel in La Fortuna de San Carlos
#12 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Springs Resort and Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one closer to the lobby, but still with volcano views”
 of 5 bubbles 598CarrieM, 2 Dec 2016 | Read review
“Views from all bungalows. Accessibility good.”
 of 5 bubbles susanvcustance, 30 Nov 2016 | Read review
“I think all the rooms are probably excellent.. they all face the volcano.”
 of 5 bubbles 979dougk, 26 Nov 2016 | Read review
“There are no bad rooms, and there is a shuttle service to take you to and from your room if it is raining.”
 of 5 bubbles thomascB3809XL, 21 Nov 2016 | Read review
“Volcano view”
 of 5 bubbles 34talb, 16 Nov 2016 | Read review
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