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Arenal Kioro

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1,096 Reviews from our TripAdvisor Community

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Showing 821: English reviews
North Andover, Massachusetts
Reviewed 3 days ago NEW

My husband and I traveled from Riu Guanacaste to Kioro during our honeymoon. We felt as though Kioro was quite a big downgrade for our taste. The grounds and rooms were nice but we found the resort to be rather boring, we almost felt a little trapped. Thankfully there were activities in the area or else we probably would have...

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Helpful?
Thank peacedog7
New York City, New York
Reviewed 5 days ago NEWvia mobile

This is not the typical Hotel you walk in, make your way to the Reception counter, state your name and show your passport, efficiently check-in and begin enjoying your vacation. Instead the moment you set foot outside your car/van, you are at their mercy. One of the innumerable staff stops you in your tracks and says "Hola amigo, my name...

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Helpful?
1Thank FifteenMag
Whissendine, United Kingdom
Reviewed 5 days ago NEW

With most of the rooms arranged in arc facing the volcano, this hotel must have one of the most dramatic vistas of a hotel anywhere. The design of the hotel and the rooms is excellent. The room we had was beautifully appointed, spacious, clean and comfortable, although the private heated jacuzzi in the corner of the room bubbled away noisily...

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Helpful?
Thank Dr_John_Poyser_4952
HOTELKIORO, Owner at Arenal Kioro, responded to this review

Dear Dr_John_Poyser_4952, Thank you very much for your kind words about our property, we are really glad that you found it beautiful. We are truly sorry that our staff couldn't meet your expectations, especially when you previously requested them. Your case will be evaluated. And hopefully we can get to the bottom of it. Thank you for your feedback and...

Ottawa, Canada
Reviewed 6 days ago NEW

I left an identical review on Expedia; a near perfect stay at Arenal Kioro Suites & Spa, a wonderful resort hotel at the foot of the Arenal volcano. The staff to a person was warm and welcoming, helpful and friendly. The rooms were fantastic and the location unbeatable. We ended our Costa Rican adventure with a three day stay at...

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Helpful?
Thank Apollo E
Ottawa, Canada
Reviewed 6 days ago NEW

3 nights in a wonderful setting looking out on Mt. Arsenal. The grounds are filled with native plants and shrubs. The 6/7 hot spring cascading pools are great to relax in. Dining by the pool or the main dining room are equally enticing. To top it all off the staff are well trained to give excellent service.

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Helpful?
Thank 387StuM
Reviewed 1 week ago

My husband and I visited Arenal Kioro in early July for the first half of our honeymoon and we had the most wonderful time. The staff truly represents what pura vida means, as they were always helpful, accommodating, and easy to work with. Food: My husband is a classically trained chef, graduate from CIA, and we absolutely loved the food....

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Helpful?
Thank Jenny B
HOTELKIORO, Owner at Arenal Kioro, responded to this review

Dear Jenny B, We are so glad that you wrote this review. It fuels our motivation to the maximun to know that every single detail of your visit was nothing but perfect, because without a doubt that's what our guests deserve. We are so happy that you find eco efforts worthy. And that you felt what pura vida truly means....

Washington DC, District of Columbia
Reviewed 1 week ago via mobile

The hotel is very nice; clean and comfortable with good views (though we saw them only briefly because of heavy rain and low cloud associated with Hurricane Otto. The gardens are beautiful with a wide variety of tropical flowers all very carefully maintained. (These flowers are used for spectacular flower arrangements in the common areas of the hotel.) The outdoor...

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Helpful?
Thank Matthew F
HOTELKIORO, Owner at Arenal Kioro, responded to this review

Dear Matthew F, Thank you very much for your visit and for pointing out in your review the aspects that made you feel bad about our property. We will take all of the issues mentioned and take action so that we can improve our experience. Thank you for everything. Best regards. Ricardo Araya J.

Wigan
Reviewed 2 weeks ago via mobile

Lovely hotel with a view to die for, well that's what we were told anyway as it rained solid for the duration of our stay and we couldn't see the wood for the trees. The hot tub had a view of the clouds (volcano if you're lucky). Ask Cesar the bar man to show you his bag of tricks, he...

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Helpful?
Thank RichieGraham89
HOTELKIORO, Owner at Arenal Kioro, responded to this review

Dear RichieGraham89, Thank you very much for your positive review and for choosing us as your hotel in La Fortuna. We are sorry that the weather did not cooperate at all while you visited! But good news is that there is always a second chance, we will really love to have you back. Best regards Ricardo Araya J.

Texas
Reviewed 2 weeks ago via mobile

My boyfriend and I celebrated his birthday/our anniversary in Costa Rica and I am so glad we picked this hotel to stay in because it was absolutely perfect! We were greeted with a welcome drink & guided to our room (Room 504). The hotel staff had decorated our room with rose petals, candles, and roses which my boyfriend had coordinated...

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Helpful?
Thank Marina G
HOTELKIORO, Owner at Arenal Kioro, responded to this review

Dear Marina G, We are so glad that you have such a wonderful time with us. It really fuels our motivation to know that we are fulfilling all of our clients exectations, and it is truly especial for us when they say they will come back! Thanks again! Best regards! Ricardo Araya J.

birmingham
Reviewed 3 weeks ago via mobile

Amazing view of the volcano from the bedrooms, and the hot tub in each room. Lovely rooms and facilities, would highly recommend this hotel. Hot spring pools and stunning gardens with a wide array of bird life - so many different humming birds - really beautiful. My only suggestion to improve this is that each hotel room would really benefit...

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Helpful?
Thank Michelle137
HOTELKIORO, Owner at Arenal Kioro, responded to this review

Dear Michelle137, Thank you very much for choosing us as your hotel in La Fortuna, we are glad that you find great our property, services and amenities. We are also grateful, for your honest feedback, and it is something that we can definitively improve. We will love to see you again one day. Best regards. Ricardo Araya J.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Arenal Kioro offers a fabulous place with a natural viewpoint to the Arenal Volcano. The hotel has 27 acres of undulating land, surrounded by two streams (La Palma and Kioro) with crystalline waters that begin to flow in the Arenal Volcano National Park. It has two paths where plant species are identified. Besides, private thermal springs for our customer's delight. All our suites have:Two terraces with the best panoramic volcano and mountain view, hydro-massage, air conditioning, safe deposit box, minibar, coffee maker, hot water, direct dialing telephone, satellite television, hair dryer, key card, safety locks, internet connections. ... more   less 

Additional Information about Arenal Kioro

Address: San Carlos, 10 km NE of La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $305 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arenal Kioro 4*
Number of rooms: 53
Reservation Options:
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Also Known As:
Arenal Kioro Hotel La Fortuna De San Carlos
Arenal Kioro Costa Rica/La Fortuna De San Carlos
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Business Hotel in La Fortuna de San Carlos
#11 Romantic Hotel in La Fortuna de San Carlos
#14 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Kioro staff and other travellers.
42 questions
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Questions? Get answers from Arenal Kioro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have a volcano view but upper floors are better.”
 of 5 bubbles Dr_John_Poyser_4952, 4 Dec 2016 | Read review
“Every room has a view of the volcano! Of course, the weather has to cooperate...”
 of 5 bubbles apolloe2016, 3 Dec 2016 | Read review
“The rooms are in blocks of four. 03 and 04 are upper and afford a great view of grounds and Mt. Arenal”
 of 5 bubbles 387StuM, 3 Dec 2016 | Read review
“ask for the best views! all rooms are quiet, but if you need accessibility, make sure to ask for a ground-floor room”
 of 5 bubbles A3478CVjennyb, 30 Nov 2016 | Read review
“The suites in the 5th building are dead center in front of the volcano. We were on the second floor, which really enhanced the view.”
 of 5 bubbles Dsp1974, 10 Nov 2016 | Read review
5 of 5
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