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Traveller (32)
Room & Suite (6)
Family and Play Areas (3)
  • Excellent2%
  • Very good26%
  • Average29%
  • Poor9%
  • Terrible34%
21 Apr 2018
“Tons of potential”
11 Apr 2018
“The View is Awesome...just don't look under the bed”
2 Star accommodation
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Reviews (41)
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1 - 5 of 13 reviews
Reviewed 25 June 2018

Don't waste your time or money. The rooms are completely loaded with bed bugs! The hotel staff said that this was normal and started cleaning and dusting the rooms. Our tour group refused to stay overnight in bed bug infested rooms and changed hotels. Not...More

1  Thank K J
Reviewed 22 April 2018 via mobile

It's rustic.. but your in the woods. This place has tons of potential with the grounds and views. The good: location, staff, view, grounds. The bad: rooms have huge gaps in construction, lots of access for critters, rooms could use air, general cleanliness of the...More

Thank OakleyBuyer
Reviewed 12 April 2018

Amazing nature...great location for touring...but very rustic...bugs have lots of access to the rooms and there is no A/C--wifi is spotty Service was good--food was good--pool is prettier than it is clean. Think of staying here as more like camping than a hotel stay and...More

Thank Olivia R
Reviewed 26 February 2018

I just stayed here for two nights with my students on an EF tour. It was NOT a great experience. While it is close to the Arenal Volcano, it is NOT worth the money. There were bug infestations in many of the rooms, keys didn't...More

Thank bateach
Reviewed 27 July 2017

As long as you're good with gecko poo on your bed and pillow, then this hotel is perfect! Oh - and the water for the showers are solar heated - so if it's cloudy or early in the am - you're not going to have...More

Thank Bonnielt23
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USD 100 - USD 184 (Based on Average Rates for a Standard Room)
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Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Also Known As
Cascada De Fuego Costa Rica/La Fortuna De San Carlos
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Traveller (32)
Room & Suite (6)
Family and Play Areas (3)
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Room Tips
"NO good rooms until they fumigate the entire place"
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"The "villas" on the upper level are better than the rooms at the bottom of the hill closer to the..."
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"Don't choose any! Really!"
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"There are no good rooms."
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